 | Airline RFPs for the 21st Century |
 | Building an SMMP |
| Green Meeting Guidelines |
 | NBTA Airline RFP Exhibit A |
 | NBTA Airline RFP Exhibit B |
| NBTA Airline RFP Exhibit C Pricing and Targets |
| NBTA Airline RFP Timeline |
| ISO Currency Codes |
| ISO Country Codes |
| How-to Guide to Importing Text Files |
| NBTA CSR Principles |
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| Building a Strategic Meetings Management Program |
| Strategic Meetings Management Programs, An Executive Summary |
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| Factors in Assessing the Online Travel Management Company Model |
| ID1 - Regionalizing Global Agreements |
| ID2 - Sourcing Travel Management Services |
| ID3 - Fusão de Empresas Aéreas: Impactos na Gestão de Viagens Corporativas |
| ID4 - Excesso de Dados - Você Realmente Precisa de Todos Estes Números? |
| MM1 - Meetings Management - The “Make or Buy” Decision |
| MM2 - Estratégias de Gerenciamento de Eventos - Eventos Verdes |
| MM3 - Strategic Contract Management |
| MM4 - Transporte Terrestre X Aluguel de Veículos: Serviços Diferentes para Clientes Diferentes? |
| PF1 - Your Corporate Travel Program in Times of Economic Crisis |
| PF2 - Hidden Saving Opportunities: Refunds, Commissions, Unused Tickets |
| PF3 - Revolucionando o Pagamento de Hotéis |
| PF4 - Criando Service Level Agreements (SLAs) |
| PF3 - Repeat Session - Revolucionando o Pagamento de Hotéis |
| TE1 - Repeat Session - Case de Sucesso: Implementando uma Ferramenta de Self-booking (SBT) |
| TE1 - Meeting Management for the 21st Century |
| TE2 - Corporate Travel Management Tools - Exploring the Possibilities |
| TE3 - Case de Sucesso: Implementando um programa de cartão corporativo |
| TE4 - Meeting Management for the 21st Century |
| Beneficios y Razones de Negocio para la Aplicación de la Herramienta de Viajes Online |
| Increasing Hotel Compliance |
| PROGRAMA DE HOTELES: Incremente la participación |
| Industry Outlook |
| Revenue Management |
| Partnering with your TMC to drive out cost |
| Strategic Meeting Management Program (SMMP) Overview |
| How do I maximize the Travel Program inside the Company? |
| ¿DÓNDE ESTAMOS Y A DÓNDE QUEREMOS LLEGAR ? |
| Implementación de “Self Booking Tools” |
| El Secreto de Crecer en Tiempo de Crisis |
| Implementación de Self Booking Tools (SBTs) |
| Revenue Management Explained |
| Aumentando el cumplimiento del plan hotelero |
| The U.S.-Mexico Relationship in the Obama Administration |
| Mostrando el valor de su programa de viajes |
| Desarrollo del Programa de Hoteles para SEIU |
| Finding Money for Innovation - Develop Those People Skills |
| Hotel Forecast - Adam Weissenberg |
| Hotel Forecast - Jan Freitag |
| Business Travel Forecast - Kenneth McGill |
| Aviation Forecast - Michael Boyd |
| Aviation Forecast - Michael Linenberg |
| Understanding the Current Air Travel Distribution Debate: A Guide for Corporate Travel Professionals |
| 2009 Business Travel Overview & Cost Forecast |
| Impact of High Oil Prices & Economic Downturn on Business Travel |
| Survey: Swine Flu Impact (May 2009) |
| F101 Evaluating Payment Solutions |
| F102 Diving into SMMP - Quick Wins |
| F103 Communicating Change - Industry Outlook |
| F201 Developing Global MMS |
| F202 Improving Compliance |
| F203 Negotiating Risk |
| T101 Managing Rail |
| T103 Responding to Crisis |
| T201 Partnering with TMCs |
| T202 Virtual Meetings |
| T203 Cutting Costs |
| General Session - Designing Effective Meetings with ROI - Elling Hamso and Maarten Vanneste |
| General Session - On the Horizon - Peter Griffiths |
| General Session - Professionalising Travel Management - Arjan Van Weele |
 | NetSmart - Successful Interviewing and Negotiating Tips |
| NetSmart - Developing a Successful Network |
| NetSmart - NBTA Research Initiative - Measuring the Value of Business Travel |
| Green Preferred Supplier List |
| General Aviation Options for Business |
| Can We Afford Not to Invest in Business Travel? |
| Secure Flight Presentation |
| NetSmart - The Next Big Thing in Travel - 2010 and Beyond |
| NetSmart - Friend, Follow, or Connect - Should a Travel Manager give a Tweet? |
| NetSmart - The Role of Social Media in a Managed Travel Program |
| Results - Iceland Volcano Ash Survey |
| The ROI of Mobile |
| www.debitcard.com.au |
| TSA Airport Security Procedures (2010) |