Technology Committee 


Review, develop, and share relevant information to GBTA Members regarding business travel management technology issues, trends, and developments.



  • Drive collaboration and facilitate networking
  • Create and deliver innovative educational initiatives
  • Uncover technology needs and expectations
  • Support the association's education forums and chapter seminars
  • Represent the technology voice of GBTA members



Shari Quackenbush

Global Travel Sourcing


Cassandra Rollins, CTE


General Manager

Sabre Hospitality Solutions


Cindy K. Allen

Vice President TMC Services



Christine Dohmen

Director of Information Technology

Short's Travel Management


Trish Earles, CCTE, GTP

Sr. Global Manager MIS/Card



Craig Fichtelberg 




Eric C. Hankins, CTE
Senior Director, Travel Risk Solutions

NC4 Inc.


John Hibbard



Bobbi A. Huber, , CCTE, GTP
Product Manager - Corporate Services

Cornerstone Information Systems


Ryan A Pierce, CTE

Manager - Americas Travel and Expense


Madia Sargent, CCTE, GTP

Sr. Manager, Global Travel

Whirlpool Corporation


Jason C. Sportsman, GTP

Manager, Global Travel and Expense Services

Hilton Worldwide


Wayne Urbanek, CCTE

Managing Director

Lighthouse Consulting Partners, Inc.


Emily Wong, CTE, GTP

Senior Associate, Finance

Duff and Phelps



GBTA Staff Liaison


Matt Konetschni
Director, Education
Global Business Travel Association




GDS Alternatives White Paper

Education Webinars


Convention Educational Sessions

   - Going Mobile! What Works for Your Travel Program?


How we can we support the local GBTA Chapters?

  • Present at chapter meetings and/or education days
  • Custom presentations to support CCTE credits – by request




Technology Committee Projects & Initiatives for 2011-12


  • Education Sessions for Denver, August 2011

         Star Tech – Travel Technology Showcase

         Travel Technology 101


  • Online Booking Tool RFP – revised edition
  • Online Resource Library
  • Travel Technology Maturity Model
  • NetSmart Sessions
  • Improved Communication
  • Surveys



Click here request a speaker


Want to become a Technology Committee Member?

Complete an application




On-site Meetings
 4 Annual (hosted by various committee members) We try to schedule one East Coast, one West Coast, and one Central meeting for the convenience of all of the committee members. One meeting per year is always held at GBTA Headquarters in Alexandria, VA. 
Conference Calls
 7 one-hour calls Usually the 2nd Friday of the month
Annual  Technology Committee supports the Tech Pavilion and various education sessions
Committee members serve for a term of 2 years (a year starts from GBTA Convention to next Convention).  
Minimum Attendance Expectations
2 On-site meetings and 5 conference calls per year (Convention to Convention).