Sponsored by:
11:30 am – 12:45 pm
W1 – Performance Measurement for a New Day
Moderator: Lane Dubin, Vice President & General Manager, Americas & Global Accounts Sales, American Express Company
Presenters: Doug DeBaltzo, Senior Vice President and Global Travel Manager, Bank of America; Michael Eberhard, Executive Vice President, Worldwide Sales and Business Development, Concur; Mark Sherwood, Senior Director, Emerging Technology IT Group, Cisco Systems
The recession has fundamentally challenged our traditional business paradigms, placing pressure on our industry that required us to rethink the way forward. What will be important for industry players working together to overcome these challenges and what metrics will define and drive performance in the New Normal?
W2 – Beyond Unbundling - "Repackaging" the Value of Travel Management
Moderator: Jim Davidson, President & Chief Executive Officer, Farelogix
While the industry works out various solutions to the management challenges of “unbundled” fees, one thing is for certain: ancillaries are here to stay. This session turns the “headache” on its head – what’s on the horizon and how can travel managers actually demonstrate more value with the advent of new merchandizing models.
W3 – The ROI of SMMPs – Making the Case
Presenters: Peter Matthews, CMM, Principal, Meetings Analytics; Kimberly Meyer, MBA, Founder, Meetings Analytics; Tom Ruesink, President, Ruesink Consulting Group, Inc.
Even after implementing expensive technology and elaborate SMM programs, some corporations are not achieving their desired results. Appealing to existing and proposed SMM programs - this session provides the data and metrics needed to convince a sharp CFO or CPO of the value and opportunities within enterprise-wide SMMPs.
W4 – Coaching Your Organization through Change – from the Inside Out!
Presenter: Mike Malinchok, President, S2K Consulting, LLC
The key to successful change management is for leaders to connect the desired change to individual employee internal desires - but how does that occur? This session will turn traditional change management theories upside down and shake out what works, what's missing, and what needs updating for the situations we are faced with today in corporate travel & meetings management.
W5 - Air Traffic Congestion: What is the Government Doing?
Presenters: Paul Fontaine, Enterprise Architect, Federal Aviation Administration; Greg McDonald, Vice President, Cornerstone Government Affairs
The FAA estimates that, by 2022, the failure to implement a new air traffic control system will cost the US economy $22 billion annually in lost economic activity. Learn how working along-side the Obama Administration, Congress and DOT the FAA is taking steps to implement the NEXTGEN, the Nation’s new air traffic control system.
General Session and Luncheon
Don't miss Wednesday's General Session speaker, Lance Armstrong,
World Champion, Cancer Activist.
