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| WHAT |
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- What did you set out to accomplish as it relates to managed travel or travel services?
- What social/business issue did you choose to address and how does this connect to business travel or travel services?
- Why is your goal significant to your business travel program or travel services and to society?
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- Materiality – Does the company/program focus on a material issue for their business and society?
- Clear Goals – Has the company/program publicly stated clear and meaningful goals?
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| HOW |
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- How did you go about accomplishing it? (i.e., What process did you use?)
- How does your process ensure meaningful results for your business travel program or travel services and for society?
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- Transparency – Has the company/program been operated in a way that provides a high degree of access to and visibility of important, relevant information to key stakeholders?
- Third Party Involvement – Has the company/program included high level and high quality involvement of independent and credible third party entities?
- Employee Engagement – Has the company/program been operated in way that provides both high level and high quality employee involvement and participation in decision-making?
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| RESULTS |
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- What did you actually achieve with your travel program or travel services?
- What metrics did you use to measure success in your travel program or travel services?
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- Impact – Does the company/program measure and deliver meaningful results on the business, environmental and social issues chosen? On travel industry?
- Third Party Review – Does the company/program provide independent and credible third party organizations with the opportunity to review/assess results?
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