GBTA Travel Research Toolbox

Sponsored by: Intercontinental Hotels Group

Corporate Social Responsibility (CSR)

The CSR component of the tool helps travel managers measure the maturity of their companies' travel CSR initiatives. The user completes a self-assessment, answering 15 CSR questions measuring how their programs are structured to manage travel demand, procure sustainable travel services, offset travel-related emissions and incorporate duty of care initiatives. Based on the responses the tool assigns each program a CSR maturity level from zero (Non-existent) to 5 (Integrated). Users will then be linked to the recently-published 2008 GBTA CSR Toolkit for detailed information on advancing their CSR initiatives.

Self-Assessment

Complete a 15 question CSR self-assessment measuring how your program is structured to manage travel demand, procure sustainable travel services, offset travel-related emissions and incorporate duty of care initiatives.

CSR Maturity Levels

Based on your responses to the self-assessment, you will receive a report on where you stand against best practices and peers, both overall and per category. You will also get specific recommendations to strengthen your program and to reach a higher level of sophistication.

Benchmark GBTA CSR Levels

Benchmark your NBTA CSR Level against others by Industry, Company Revenue and Travel Spend.

GBTA CSR Toolkit

2008 GBTA CSR Toolkit for detailed information on advancing CSR initiatives.