Hotel Rate Auditing: Don't Leave Money on the Table!
Wednesday, June 14
10:00am ET | 60 minutes
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Jeanne Liu, Vice President, Research, GBTA Foundation
Jeff Hillenmayer, Head of Corporate Sourcing, HRS (U.S.)
Travel managers spend months negotiating hotel rates and packages for their travelers, yet, sometimes, the information loaded into the system does not match what was agreed upon. In many instances when this happens, companies pay more than they should, since erroneous rates are on average 14% higher than their negotiated rate. Based on research from the GBTA Foundation, this webinar explores the prevalence and consequences of this issue in different regions of the globe and offers practical advice for minimizing the impact this can have on your travel program and your organization.
At the end of the session, participants should be able to:
- Understand the prevalence of loaded rate errors
- Learn ways to audit the negotiated rates to minimize error
- Discover differences in practices and prevalence in different regions across the globe
Complimentary to all
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