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New Research Reveals Motivation and Outcomes for Traveler Satisfaction Programs

Only One in Five Organizations Have a Traveler Satisfaction Program in Place; However Results Include Policy Parameters That Aid In Tracking and Flexibility in Reimbursing Dining Expenses
Alexandria, VA (July 18, 2019) – One in five (21 percent) companies have traveler satisfaction programs in place, 29 percent are working on it and 50 percent do not have any plans to create one, according to new, first-of-its-kind research out today from the Global Business Travel Association (GBTA) in…

New Research: Business Travelers Seek Personalized Options & Payment Efficiencies

88% of Travelers Would Book Property Offering Central Payment Over Other Payment Options
Alexandria, VA (July 17, 2019) – Business travelers want hotel options that are convenient, personalized and competitively priced with amenities. New research from the Global Business Travel Association (GBTA), in partnership with HRS, highlights these preferences while also demonstrating that many corporate travel buyers underestimate how important these elements are…

Hometown CEOs to Take Center Stage at GBTA Convention 2019

Panel to Features Hyatt Hotels and United Airlines
Alexandria, VA (July 15, 2019) – The Global Business Travel Association (GBTA), the voice of the global business travel industry, today unveiled its first Center Stage panel for GBTA Convention 2019, held August 3-7 in Chicago. The session is made possible by RoomIt by CWT. The panel, Hometown CEOs Take…

GBTA Names Lisa Censullo New Executive Vice President

Alexandria, VA (June 28, 2019) – The Global Business Travel Association (GBTA), the voice of the global business travel industry, today announced Lisa Censullo as its new Executive Vice President. In this newly designed role, she will partner closely with the Executive Director and Board of Directors on developing a strategic…

Jon Taffer to Deliver Keynote at GBTA Convention 2019

Alexandria, VA (May 22, 2019) – The Global Business Travel Association (GBTA), the voice of the global business travel industry, today announced author, restaurateur and host of Spike TV’s Bar Rescue Jon Taffer as a featured keynoter at GBTA Convention 2019, held August 3-7 in Chicago. Taffer will deliver a keynote…

GBTA Launches On Demand

Latest Member Benefit Adds Tremendous Value for GBTA Members
Today, GBTA announces the launch of its newest member benefit: GBTA On Demand. On Demand provides GBTA members with instant access to nearly 2,000 videos from global events, interviews with leading industry professionals, presentations from education sessions and archived webinars. Accessible from your computer, tablet or smartphone, GBTA On Demand…
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