Browsing tag: GBTA Research

Business Travelers Say Loyalty Matters in Hotel Booking

Travelers Willing to Share Information for Personalized Experience
Alexandria, VA (October 25, 2018) – On average, business travelers consider three hotels before booking and 82 percent say loyalty programs matter when making that decision, according to new research out today from the Global Business Travel Association (GBTA) in partnership with Omni Hotels & Resorts. Additionally, the study reveals nine…

Podcast: How Improving the Traveler Experience Can Boost Travel Policy Compliance

On the latest episode of The Business of Travel, GBTA dives into the traveler experience. First up, Jeanne Liu highlights GBTA research findings that show the connection between traveler satisfaction and travel policy compliance. Next, Jason Moskal, Global Vice President of Hotel Indigo and Even Hotels Brands for IHG, shares…

TMCs Support Companies in Improving Traveller Experience

The GBTA Foundation recently released a study in partnership with Sabre Corporation on creating a frictionless travel experience. The study explored traveller friction around the globe from the business traveller perspective as well as through the lens of managed travel and human resource professionals. Depending on an organization’s culture and resources, a travel program tends

Creating a Frictionless Travel Experience – Part 1

The GBTA Foundation, in partnership with Sabre Corporation, set out to explore the topic of traveler friction around the world. The recently released study looked at traveler friction from both the business traveler perspective and also from the perspective of the managed travel and human resource professional. The objective was to identify the main challenges

1 2

Archives

Authors