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Tips for Positively Influencing the Traveler Experience
Event Start Date: Sep 5, 2019 9:00 AM
Event End Date: Sep 5, 2019 10:00 AM
Event LocationsAsia PacificEuropeLatin AmericaNorth America
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Thursday, September 5th
9:00am ET 60 minutes
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The GBTA Business Traveler Sentiment Index™, in partnership with RoomIt by CWT, aims to understand how business travelers feel about their travel experience and how those feelings affect their actual behaviors related to travel. The research identifies the key drivers of business traveler satisfaction while examining trip behaviors, experiences, preferences and challenges.
GBTA and RoomIt by CWT will share how business travelers feel about their travel experience and how those feelings affect their actual behaviors related to travel as uncovered through the new proprietary, data-centered GBTA Business Traveler Sentiment Index™. The index addresses the key drivers of business traveler satisfaction while examining trip behaviors, experiences, preferences, and challenges. In addition, we also explore the importance of health and wellness to travelers on the road.
At the end of the session, participants should be able to:
Understand what drives traveler sentiment
Learn what amenities and wellness benefits travelers want when staying at hotels
Discover policy updates you can make to positively influence satisfaction, even if budgets are tightened
Identify ways to reduce traveler stress
Vice President Marketing
RoomIt by CWT
Thank You to Our Sponsor
Complimentary to all
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