North America

GBTA Supplier Summit 2019 - Toronto

Event Start Date: Jan 24, 2019 11:30 AM

Event End Date: Jan 24, 2019 7:00 PM

Event Locations
North America

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GBTA Supplier Summit 2019 – Toronto

By Invitation Only


January 24, 2019
11:30am - 7:00pm
Toronto, Ontario 

This invitation only event will give business travel suppliers in Canada the opportunity to learn of all the available ways to grow their brand with GBTA in Canada and across the globe.  



11:30 am – 1:00 pm

Registration and Networking Lunch in the Hotel X Toronto Foyer and Kandy Gallery

Network with your industry peers and view Canadian photographer Neil Dankoff’s amazing art display of his 3-year, world-wide photographic journey

1:00 pm – 5:00 pm

Afternoon program will take place in the state-of-the-art, two-story Big-Screen Cinema Stadium of the Hotel X Toronto.

Program to include: 

GBTA Canada Insights – Hear about the latest and greatest evolutions for GBTA in Canada and around the world. Understand how you and your company can further engage with GBTA to increase business potential.

Michael W. McCormick, Executive Director & COO, GBTA
Nancy Tudorache, Regional Director, Canada, GBTA
Heather Brown, Director, Exhibits, GBTA
Allison Davis, Director, Business Development, GBTA


Travel Buyers’ Tell All – A panel discussion of travel buyers who will share insights into their most meaningful supplier engagements.  Hear what travel buyers want when being sold to, when negotiating, and for relationship management.  What is important to the travel buyer, may not always be what you think!  This is also your time to ask questions and learn ways to improve your client and prospect strategies for 2019.

Sharlene Ketwaroo-Nanoo, Category Manager, Travel, Rogers Communications
Sue Spear, Manager, Corporate Travel & Fleet, Cengage
Elizabeth Oliveira, Travel Analyst, OMERS
Geoff Parsons, President, Geopar Consulting


Selling Happiness – Marc Gordon, the internationally recognized authority in the field of customer experience will be our featured speaker, with a high-energy, 2-part seminar on Selling Happiness.  Marc works with companies who understand the importance of creating exceptional experiences that cultivate relationships and build loyalty.  In this program, he will leave you with tools and tactics on how you can deliver happiness to your customers and prospects, producing lasting, memorable experiences that will increase your sales effectiveness.

Marc Gordon

5:00 pm – 7:00 pm

Networking Reception with a View!
Cap off GBTA Supplier Summit 2019 - Toronto with a networking reception on the Hotel X Toronto’s 28th floor, while enjoying the spectacular views of the city.


Mark Gordon, Selling Happiness

Simply put, Marc helps businesses get more business.

Marc is the internationally recognized authority in the field of customer experience. He works with companies who understand the importance of creating exceptional experiences that cultivate relationships and build loyalty.

Marc is often featured on television, radio, and in newspapers as a marketing expert. His syndicated articles appear in over 200 business publications in four countries. Marc has also been listed as one of the Top 100 Marketing Experts to Follow on Twitter. His YouTube channel,, has also been rated as one of the top 50 channels for small business.

Learn more about how Marc Gordon helps businesses thrive by visiting


Hotel X Toronto
111 Princes' Boulevard
Toronto, ON M6K 3C3

Attendees can book their overnight stay at Hotel X Toronto at the preferred GBTA Canada rate using this link.


This event is made possible by:



Cinema for Event Program

The View Lounge for Networking Reception

Kandy Gallery for Networking Lunch and Breaks


For more information, please contact Franca Helsdon at