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GBTA ITM Strategic Meetings Management Symposium 2019 Speakers
Check back soon to see our growing list of speakers.
Bobbi Djordjevic CMP, has a long experience within tourism and meeting industry. After many years of service in operations and sales teams of the Swedish Exhibition and Congress Centre and MCI Scandinavia, she joined Dentsply Sirona in 2011 as a coordinator of global events and congresses. For the last four years Bobbi has been focused on building a global Strategic Meetings Management Program for more than 1500 meetings annually organized by Dentsply Sirona.
Presently she is a member of the GBTA European Meetings and Events Committee, supporting the membership with SMMP matters, and sharing her thoughts on procurement driven approach to meetings and events strategies. Bobbi’s current role is Global Category Manager Meetings, Events, and Tradeshows, at Dentsply Sirona, the world’s largest provider of dental solutions dedicated to empowering dental professionals to provide better, safer, faster dental care.
Douglas O'Neill: Douglas O’Neill started his professional career as a Solicitor, specialising in offshore tax and trust advice, spending 3 years in Jersey and 7 years in London working for global Solicitor’s firms. Douglas made a dramatic career change in 2001 moving to Inntel, a leading UK provider of meetings, accommodation, event management and business travel services.
Douglas is now the CEO and owner of Inntel, which employs over 150 staff at its headquarters in the South of England. Since he took over the business in 2001, annual turnover has grown organically by over 400% and is now over £75 million. Inntel’s clients are some of the UK’s largest organisations and include FTSE100 businesses. The company completes over 500,000 transactions annually and develops market leading technology specifically for their clients.
Douglas takes on many voluntary industry positions. He is currently on the advisory panel for the UK’s largest Meetings conference and the UK’s largest Business Travel conference. In 2016 he was elected Chair of the GBTA Europe Meetings Committee. His role is to ensure GBTA Europe maintain a focus on Meetings & Events content throughout its education, training and white paper activity.
In his spare time O’Neill enjoys running and especially completing marathons, 17 to date. He also has a passion for the hills and completed a 214 mile cycle and running race across Scotland in one day, circumnavigated Mont Blanc in 5 days and he climbed the three highest peaks in the UK in the single day. Many of these activities are to raise money for local charities, including St Helena Hospice in Colchester and East Anglia’s Children’s Hospice.
Kevin is a globally recognized industry influencer and subject matter expert in corporate travel, procurement, GDPR and strategic meetings management (SMM). He is also former President & CEO of the Board of Directors for the Global Business Travel Association (GBTA). He has served on numerous association boards, most recently as a Board member for the US Council for the MPI Foundation.
Kevin has won almost every major industry award in both business travel and the meetings and events industries. In July 2018, he was just named for the third time in five years one of the Top 25 Most Influential People in the Meetings Industry 2018 from Successful Meetings magazine. He was just named one of the Top 500 People in Events under Strategy & Leadership category by BizBash. Other recent accolades include the 2016 MPI Rise Award for Meetings Industry Leadership, the Changemakers Award for MeetingsNet where he was also featured on the June magazine cover, BTN travel manager of the year and Top 25 Most Influential Executives, GBTA’s President’s Award & GBTA’s rarely awarded Industry Icon Award (he is only one of eight recipients).
He writes a popular award-winning industry blog (Gold Magellan Award for Best Industry Blog from Travel Weekly), published though Meetings & Conventions on-line.
He has two published books to his credit, Strategic Meetings Management: From Theory to Practice published in April 2011 and most recently, Your Personal Brand, Your Power Tool to Build Career Integrity, published in October of 2016. Both are available via Amazon.
Before joining GoldSpring Consulting, Kevin retired from Lanyon in 2016 where he was VP of Industry Strategy. Prior to Lanyon he was senior global category manager in the Hewlett-Packard Global Travel & SMM Team. He has also served as a senior account manager with the Walt Disney Company.
Gillian has held a number of senior executive positions in the Technology, Banking and Automotive sectors. Gillian was Executive Vice President and Chief Marketing Officer for Travelport, a technology company owned by Blackstone, prior to this she spent eight years based in Madrid as Group Vice President for Amadeus IT Group, which transacted the largest IPO in Europe in 2010. In her earlier career she was involved in the development of digital payment services in the 1990’s.
After more than 25 years working for multinational corporations, Gillian decided to embark on a political career in 2014.
Gillian was elected as the Conservative Member of Parliament for Chichester in the 2017 General Election. Prior to this she served as a Councillor and Cabinet member for Commercial Services on Chichester District Council where she was responsible for economic development, land and estates, car parks, leisure & well-being centres, museums and tourism. She was a Board Governor on an NHS Hospital Trust and was Director of Women2Win, an organisation founded by Theresa May and Baroness Anne Jenkin to increase the number of Conservative women in public office.
In the 2015 General Election, Gillian stood for Parliament in St Helens South and Whiston in Merseyside where she is originally from.
Gillian remains involved in business as an investor in an early stage venture capital fund which has invested in 19 software and digital businesses to date.
She holds a BA (Hons) in Business Studies and a Sloan Fellowship from London Business School.
After studying Hotel Management at University, 35 years ago - Richard has built a vast knowledge of Global Business Cultures and worked across all sectors of the Hotel, Meetings and Events Industry.
Apart from owning a Restaurant for 5 years, Richard also worked up to General Management and Board level within organisations such as: Hilton, Trust House Forte, MWB, Expotel, BSI Group and other Event / TMC’s.
Richard is a Past Chairman of the HBAA (Hotel Booking Agents Association) and served as Vice Chair of ITM (Institute of Travel & Meetings) Working Party.
In 2006 Richard founded the Consultancy - Inkerman Associates; he and his colleagues worked on a variety of Global assignments across the whole industry (suppliers, corporates and investors). Richard sits on many Global Hotel and Industry Advisory Boards and is passionate around sharing knowledge with existing and future industry leaders.
In July 2011, Richard was appointed project lead consultant within BP to manage the Global Implementation of SMMP (Strategic Meetings Management Programme). In Oct 2011 he was recruited in a full-time capacity into BP as Global Category Manager for Transient, Meetings, Groups and Events – managing a combined spend of $300m+. His tenacity in driving BP’s Programme was recognised by peers & suppliers in 2014 by being awarded ITM Travel Buyer of the Year for Strategic Meetings Management.
Richard also operates and integrates within BP’s Global Security, jointly planning and contracting multiple contingency solutions to ensure the continued safety of BP Travellers.
In June 2016 in addition to his Global Travel Team position, Richard was appointed Global ECL - Ethics and Compliance Lead across all BP GBS Procurement supporting and advising Senior Leadership Team in operating fully under all Global and Regional E&C governance.
In 2018 Richard took on the leadership of a project to create a Global Travel & Meetings Data Lake. This is now starting to enable BP to utilise predicative analytics and have a holistic pre and post event view of all transactions.
When it comes to strategic meeting management, René is the one to know. He's worked his way through all touchpoints from the ground up, be it operative, marketing, strategy or HR; René really knows what makes a business tick. He's poured into Proske years of passion and sustained a productive and collaborative environment for all employees. Before joining Proske, René studied travel and tourism and worked with DER Travel Agencies and Tour Operators as well as landing key roles in global marketing and sales functions within the finance industry. Outside of Proske, René engages in key philanthropic activities that promote a culture of respect and appreciation for individuals and different cultures. René is a skilled industry speaker who combines his deep knowledge of how it all works with a profound understanding of company needs. All of which contributes to him being a driving force behind the growth and success of Proske. Under René’s leadership Proske has become one of the leading privately owned European businesses in the industry.
Rob has developed extensive expertise throughout his 15 years in the event technology industry. At Crystal Interactive he has consolidated his knowledge of how to use technology to increase attendee engagement at both internal and client events, with a specialist focus on the financial and professional services sector. As Head of Innovation, Rob’s focus remains firmly on staying ahead of the trends and sourcing best in class event technology from around the world for Crystal’s growing client base.
Sarika has 10 years of experience in the event industry, across a wide range of sectors. In her current role as EMEIA Meetings and Events Operations Manager at EY, she oversees the successful execution of a multi-million dollar event portfolio, as well as the smooth daily running of the operations and processes of a high skilled event management team. Sarika was also heavily involved in the roll out of the strategic meetings management program at EY, with particular focus on the UK and Dutch markets. She is personally involved in running some of the most high profile events that EY runs.
Boehringer Ingelheim RCV GmbH & Co KG, Vienna, Austria
The Boehringer Ingelheim Regional Center Vienna (RCV) is responsible for business with Boehringer Ingelheim’s prescription and animal health medicines in Austria and over thirty countries in Central and Eastern Europe, Central Asia, Switzerland, and Israel. Clinical research throughout the region is managed from Vienna, and it is the main center for cancer research in the Group and one of its biopharmaceutical research, development, and production sites. Boehringer Ingelheim is also active in basic research and is represented here by the Research Institute of Molecular Pathology (IMP) in Vienna. This makes Boehringer Ingelheim the most research-intensive pharmaceutical institutes in Austria.
Margot Buchleitner works as Regional Marketing Event & Communications Specialist in the Boehringer Ingelheim Regional Center Vienna since 2011. Her main responsibilities are in the division of Human Pharma business in therapeutic areas for cardiovascular diseases, metabolism and respiratory diseases. On a regional level, Margot is responsible for strategic meeting and conference planning, organization and partner management, onsite management and measuring post-conference success. The meetings are categorized as stand-alone meetings, conferences in connection with medical congresses and internal trainings worldwide but with clear focus on European meeting venues.
Her biggest successes were a stand-alone meeting with over 700 participants on Anticoagulation in 2017 and the company’s an annual internal Marketing, Sales and Medical Conference with more than 300 participants.
In 2016 Margot Buchleitner took over the responsibilities for product and online communications for the Boehringer Ingelheim Regional Center Vienna in addition to her event management role.
Nominations & Awards:
2018: Nominee for the Austrian Congress Award 2018
2017: Global Boehringer Ingelheim Environment, Health and Safety Award for environment-friendly and forward-thinking event management
2017: Internal Boehringer Ingelheim award for best corporate website within the corporation
2016: Awarded by the Austrian Ministry of Environment with the „Österreichisches Umweltzeichen” for
Tracey has over 30 years experience in the hotel and travel industry, 15 of which have been with HRG. She is responsible for the management of global operations within HRG’s Meetings, Groups & Events (MGE) division.
Her role focuses on the planning, direction and co-ordination of the overall MGE service offering. She has a thorough understanding of the issues and opportunities that arise from doing business across regions with consideration on culture, language and system boundaries. Tracey works with all of HRG’s offices to deliver a consistent service offering that is constantly being redefined in accordance with changing business conditions. Meetings technology has had a significant impact on the MGE industry, especially as it begins to align itself with transient travel so Tracey’s experience of working with key suppliers in this market has meant that HRG has had a ‘seat at the development table’ to ensure that tools are being developed in line with client needs.
Tracey graduated with a degree in Hotel, Catering and Institutional Management and spent the early part of her career working in Australia and South Africa. Prior to joining HRG she worked for Forte & Le Meridien Hotels in roles spanning Sales, Account Management and Operations. 6 of those years were spent as Director of Conference & Incentive Sales/North America marketat Grosvenor House Hotel in London.
Tracey has two children who keep her busy with sports, cookery and eating nice food.
Leanne leads the business development team for strategic meetings management (SMM) at NYS Meetings & Events (Capita Travel & Events specialist meetings & event division). Working closely with customers Leanne is expanding the traditional SMM model to incorporate technology, to support; a future agile workforce, maximise internal estate and bring the booking of external meeting management online as part of a wider meetings strategy.
She brings a wealth of knowledge to the industry, holding a number of positions in hotels and within a Travel and Event Management Company including; Operational Management, Team Management, Account Management and Business Development. In addition, she holds voluntary roles at the Institute of Travel Management as a Supplier Board Director and at the Global Business Travel Association Europe's Meetings Committee.
Carole Poillerat: Executive Director Industry Relations & Corporate Travel Forum - HRS: Carole is the Executive Director of Industry Relations at HRS. She has spent 19 years in the marketing & event industry holding several positions: content & planning, marketing, communication, sales & procurement. Her experience at each stakeholder of the value chain (PCO, communication & travel agencies, Global Corporations) in various industries (telecoms, communication, travel, pharma) has enabled her to have a deep knowledge of the Meetings & Events industry and the opportunity to influence key areas of it. Carole has been working in a lot of global transformation projects for her clients to help them increase their working process, manage risk, enhance monitoring and deliver better value.
Based on the experience she has acquired through her leadership of numerous change management projects in various industries (telecoms, food, pharma, IT, etc) with different companies' culture and environment, she is now driving the global transformation strategy of the Meetings & Events activity in AstraZeneca, on both procurement & working process. Carole is a Member of the European Advisory board of GBTA Foundation. In January 2013, Carole created the French chapter of GBTA and became President of GBTA France in June 2013. Carole joined HRS in August 2015, in charge of developing HRS through leadership globally by leading the Industry Relations of the company.
Hotelier and business travel expert
Tom is the Head of Sales for the rapidly expanding event-technology platform HeadBox. Having started a career in the world of corporate finance, Tom joined the HeadBox team in 2016 to help build out a business solution that would drive the company to become the preeminent disruptor within the global MICE industry.
Leading a team of 14 sales professionals tasked with expansion across the UK and Continental Europe, Tom is heavily involved in the strategy and product roadmap which wants to see HeadBox become an established global player by 2020.
Tom holds a BA and MSt from the University of Oxford.