09:00 - 09:30 Registration
09:30 - 09:35 Welcome
09:35 - 10:15 Opening Keynote
Steve Richards, Award Winning Columnist, Author and Presenter

BBC political commentator, Steve Richards will provide his 2020 vision on life pre; post or during Brexit. It's still unclear whether the UK will be in or out of the European Union by 11 February but Steve will provide an up to the minute synopsis of the situation and his perspective on what this means for industry.
10:15 - 11:00 Unlock The Potential of Data For Your Strategic Meeting Management Programme
Moderator: René Proske, CEO, PROSKE – Experts in SMM

Data is the lifeblood of programme management, this session will address how to collect; analyse and use data to operate; understand; refine and develop your SMM programme. Whether for basic metrics; duty care or more strategic purchasing decisions effective use of data is imperative. Following insights from our expert panel groups will share best practice and identify challenges around the collection and exploitation of data.
11:00 - 11:30
Networking Break
11:30 – 12:15
Interactive Session - Data Deliberations
In this interactive session Groups will workshop how to address the most pressing challenges surrounding data to develop and share solutions.
12:15 - 13:00
Creating a Successful Travel and Meetings Policy
Developing, implementing and monitoring compliance of a travel and meetings policy are the pillars of effective programme management. Using two very different case studies, this session will look at how this is done and the impact it can have. This will be followed by group exercises in which delegates will analyse what made these policies successful and share how these learnings could be applied to their organisations.

Speaker: Lisa Mosters, Global Sr. Category Manager - Travel, Meetings & Relocation, Amgen 
13:00 - 14:00
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14:00 - 14:45
Peer to Peer Learning - Knowledge Bazaar
Delegates will share their experience and knowledge around a range of key thought leadership topics.
14:45 - 15:30
Building a Sustainable Travel and Meetings Programme
Corporations are increasingly being required to operate in a sustainable manner - whether it’s to do with attendee wellbeing or the environmental impact of meetings. This session will provide a blueprint of what to consider and how to implement a sustainable travel and meetings programme. Key players in the value chain will share what difference they can make in developing a sustainable travel and meetings programme followed by a panel discussion as to what the future holds for this important area.
15:30 - 16:00 Networking Break
16:00 - 16:45 Interactive Session - Communications Challenge
Effective communications can make all the difference to the success of your Travel & Meetings programme. In this session three buyers will present real life scenarios to delegates and ask them to help to solve the challenge they faced and then feedback to the group.

Scenario Presenter: Sue Jones, Consultant 
16:45 - 17:15 Bringing It All Together
Groups feedback on Communications Challenge and the buyers will reveal how the actual scenarios played out.
17:15 - 17:30 Close
17:30 - 19:00 Cocktail Reception