All cancellation requests must be made in writing to GBTA at email@example.com.
A full refund less a $75 administrative fee will be given for cancellations received on or before May 7, 2018.
No refunds will be given after May 7, 2018. There are no refunds for "no shows.” Refunds will be credited back to the original credit card used for payment.
A GBTA attendee may transfer his/her registration to another eligible party if he/she is unable to attend. All substitution requests must be made in writing to GBTA at firstname.lastname@example.org and handled on the backend of the registration system.
The substitute is responsible for any and all financial arrangements between the original registrant and the substitute. The original registrant's registration may be refunded (less the $75 administrative fee) or transferred to the substitute. If the substitute is in a different member category than the original registrant additional fees may apply.