Mejorar la seguridad de los viajeros de negocios

What’s missing in managed travel programs? According to 2018 GBTA research conducted in partnership with SAP Concur, one-third of travel buyers don’t know how long it would take them to confirm their employee’s safety in the event of an emergency.

Durante la Convención GBTA 2018, el presidente de SAP Concur, Mike Eberhard, conversó con el director ejecutivo y director de operaciones de GBTA, Michael W. McCormick, sobre los elementos de seguridad y conciencia que faltan en los programas de viajes. Eberhard señaló que solo alrededor del uno por ciento de los programas de viaje tienen a alguien disponible para ayudar a los viajeros las 24 horas del día, los 7 días de la semana.

Additionally, they discussed the unique safety challenges for women and LGBTQ populations that travel programs should consider. Concerns for female travelers are mainly about physical safety, such as location and lodging. However, issues for LGBTQ individuals revolve around political freedoms, particularly in communities that may not lawfully protect them.  Eberhard says understanding these challenges is critical for the safety of these populations.

View the full interview here:

Visitar Canal de YouTube de GBTA for even more insight and Broadcast Studio interviews from last year’s Convention.