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Philadelphia Chapter – Behind the Scenes Tour of PHL – GTP Credit Approved

Mar 30 - EDT

GBTA Philadelphia is excited to partner together with American Airlines to provide a behind the scenes tour of the Philadelphia International Airport!


This will be a Great Opportunity to see

The Control Tower
Baggage Distribution System
The Hangar
Terminal F (new landline bus service)

Event Schedule

9:00am – 10:00am: Registration & Breakfast
10:00am – 11:00am: Running an Airline & Customer Journey Presentation
11:00 am – 12:30 pm:  Airport Tour

Meeting Details

We will begin the day at the Philadelphia Airport Marriott for Breakfast and the Presentation then we will walk over to the airport at 11:00am

*Wear comfy shoes*

Running an Airline & The Customer Journey

We will hear from the following (subject to change)

Lakshman Amaranakaya (AA VP PHL Ops)
Phil Dupree (AA MD Customer Care)
Naomi Van Winkle (AA Sr Base Manager Flight Service)
Tim Airey (AA Chief Pilot PHL/DCA)
Leah Douglas (PHL Airport Director of Guest Experience)
Elizabeth Mosell (PHL Airport Asst Director of Guest Experience)
DJ Westbrook (AA Director Hub Control Center)
Johnny Nash (AA Director Hub Planning)

Security Requirements: (this information will be deleted once provided to TSA)

Upon registration, you will be required to submit the following:
Legal Name (as it appears on Driver’s License)
Date of Birth

Registration will be limited so be sure to register TODAY!

Event Speaker 

Lakshman Amaranakaya, VP of Operations | American Airlines

Location of Event

Philadelphia, Pa

Venue Information

Philadelphia Airport Marriott, One Arrivals Rd, Terminal B, Philadelphia, PA 19153

Pricing and Registration

$0.00 Member Chapter Meeting Price
$75.00 Guest Price
$0.00 GBTA All-Access Member Who Is NOT A Philadelphia Chapter Member

credits 1


Mar 30
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