Executive Discussion: Preparing for Millennials and Handling Crisis Management

During Convention, I had a chance to talk with Tom Tulloch, Managing Director of North America for Pi, at the GBTA Broadcast Studio. Tom shared the technology company’s plans for the upcoming year focusing on growth and innovation around Pi Travel.

He also shared some general challenges the industry faces in today’s world. Tom believes we are not really prepared for this incoming generation of Millennials who have different travel and purchasing habits, and says one of the best ways to do so is to hire more Millennials. He also touched on crisis management in today’s dangerous times – an issue of utmost importance to the business travel industry.

View the full video here:

YouTube video

Check GBTA’s YouTube Channel for even more insight and Broadcast Studio interviews from this year’s Convention.