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Join us: May 10, 2022, 8:00 AM - 5:45 PM CDT

Engage with business travel professionals at GBTA’s first Project, Crew and Team Travel Summit on May 10 in Chicago. This one-day summit provides education in travel logistics, risk management, mobility issues, and technology solutions and is ideal for specialized buyers and suppliers in the sports, entertainment, emergency management, energy, project, and consultancy sectors. This must-attend, interactive event will showcase best practices in managing unique traveler journeys; connect buyers of non-traditional travel services and innovative supplier partners; and uncover new ways to navigate travel in a fragmented ecosystem. 

GTP CreditWho Should Attend?

  • Buyers managing travel in the following sectors:
    • sports – professional, collegiate, and amateur teams
    • entertainment – concert, movie, and dance troupe crews
    • emergency management – organizations in disaster relief and emergency service
    • energy, resource and marine (ERM) – corporations with travel in the energy, marine, and mining sector that arrange all aspects of rotating workers, crew travel and personnel traveling to remote locations
    • project and consultancy – firms with project-based work for extended periods

  • Travel suppliers in the following areas:
    • air travel
    • lodging/meeting space/food and beverage
    • ground transportation
    • mobility services
    • risk management/security
    • payment and reporting technology solutions


This full-day program will be hosted in a collaborative incubator format beginning with the opening buyer panel, Different Industries - Common Challenges and Opportunities. Each session will begin with a brief presentation followed by a peer-to-peer discussion, followed by full group discussions to review the common challenges and potential solutions across industries.

The outcomes will be consolidated and provided to attendees as a resource document capturing ideas, best practices and innovations as discussed during the Project, Crew and Team Travel Summit.

8:00am - 9:00am 

Registration and Networking Breakfast

9:00am - 10:00am 

Opening Buyer Panel 

Join us as we set the stage for an interactive day! The summit kicks off with buyers from the Energy, Sports, Entertainment, Emergency Management & Consultancy/Project sectors sharing the complexities of each traveler’s journey and the unique challenges of overseeing a non-traditional managed travel program. The panelists will reveal the differences, nuances, common requirements, booking styles, processes, and personas that will drive the event’s conversation and outcomes.


  • Will Tate, Partner, GoldSpring Consulting


  • Elizabeth Dressel, Director of Travel Management Services, University of Wisconsin
  • Kristen Gibson, Americas Travel Manager, Capgemini North America
  • Holly McTague, Senior Manager - North America Travel, Halliburton
  • Lee Palmer, Corporate Travel Manager, Metro Goldwyn Mayer Studios
  • Carmen Smith, Senior Manager – Travel & Events, ICF

10:00am - 10:30am 

Policy and Compliance

How do policies differ for the various traveler types? Where is there commonality between verticals? This segment will explore important policy components, how company culture affects policy development, applying varying policies for different business purposes, and best practices to ensure compliance. 


  • Leslie Andrews, Global Travel Category Practitioner, JLL     

10:30am - 11:00am 

Risk Management

Duty of care is paramount no matter what the traveler type.  Understand the various types of risk and exposure that apply to your company and travelers.  What tools and strategies can help manage travel disruptions, insurance policies, location management, emergency preparedness, communication protocols, stakeholder support, security clearance levels, and more?


  • Bruce McIndoe, President, McIndoe Risk Advisory LLC           

11:00am - 11:15am 

Discussion Session (Policy and Compliance & Risk)

11:15am - 12:00pm 

Networking in Supplier Showcase

12:00pm - 12:45pm 

Lunch Break 

12:45pm - 2:00pm 


Identify sourcing and contracting best practices, challenges and opportunities for the air, accommodations and ground transportation vendors. Discussion topics will include:

  • Accommodations: wide range of housing types, sourcing platforms, best practices for tracking of accurate information, management of the logistics of rotations or repeat pattern stays (based on traveler needs, duration, and amenities).
  • Air Transportation: management of group movements vs. individual flights on a variety of carriers (commercial to private), integration of these transports into complex itineraries, specialized bookings requiring specialized 24/7support, accurate tracking and reporting while dealing with disruptions, delays, changes, specialized baggage/cargo, etc.
  • Ground Transportation: best practices in controlling and integrating ground transportation into travelers’ itineraries, software options to manage bookings, tracking insurance, consolidate movements, and optimize shuttle or car service transfers for your traveler or rental car options.


  • Leslie Andrews, Global Travel Category Practitioner, JLL 

2:00pm - 2:15pm 

Discussion Session (Sourcing)

2:15pm - 2:45pm 

Coffee Break/Networking
Made Possible by Southwest

2:45pm - 3:15pm 


With multiple sources of technology, not only can the booking process be complex, it also does not always intuitively integrate with your company’s needs.  Identify when and how to seek tools and platforms that can consolidate data sources, integrate off-line bookings (commercial, charter, private), enable data mapping (connecting the dots), in-channel booking (manifest to GDS to ISOS), produce single source itineraries, etc.


  • Sara Rooney, Customer Success, Tripgrid

3:15pm - 3:45pm 

Payment Solutions, Expense Reconciliation & Reporting

Managing budgets or projects, paying multiple vendors or contractors, identifying the right payment solution to help process payments, control expenses, prevent leakage and ensure accurate reporting from a wide variety of channels is always a challenge in a complex travel environment.  This session will explore options for centralized payment processing, P-Cards, V-Cards, Purchase Orders, Payment ID’s, contractors/subcontractor payments, billing, aggregating data, reducing expense leakage and more...  


  • Will Tate, Partner, GoldSpring Consulting

3:45pm - 4:00pm 

Discussion Session (Technology & Payment/Reporting)

4:00pm - 4:30pm 

Wrap-Up, Next Steps and Closing Comments

  • Robert Ambrozy, Executive Vice President- Global Sales and Business Development, GBTA

4:30pm - 5:30pm 

Closing Reception in Supplier Showcase


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Cancellation Policy
  • All cancellation requests must be made in writing to GBTA at eventsupport@gbta.org.  
  • Cancellations are accepted until April 11, 2022.
  • A full refund less a $75 administrative fee will be given for cancellations.
  • No refunds will be given after April 11, 2022.
  • There are no refunds for "no shows.”
  • Refunds will be credited back to the original credit card used for payment.
Substitution Policy
  • A GBTA attendee may transfer his/her registration to another eligible party if he/she is unable to attend. 
  • All substitution requests must be made in writing to GBTA at eventsupport@gbta.org and handled on the backend of the registration system.
  • The substitute is responsible for any and all financial arrangements between the original registrant and the substitute. 

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Venue & Hotel

JW Marriott Chicago

151 W Adams St

Chicago, IL 60603

(312) 660-8200

A room block has been secured at the JW Marriott Chicago. Room accommodations can be secured through this reservation link .

The reservation cut-off date is April 18, 2022. Reservation requests received after this deadline date will be subject to availability and the prevailing rate. 

Room Rates

Single/Double: $264 (plus applicable taxes)

Hotel room, tax, incidentals, airfare and other expenses are the responsibility of the attendee. 


Valet Parking:

0-3 hours: $30

3-6 hours: $45

6-24 hours (overnight, includes “in and out” privileges): $75

Overnight Self-Parking: Towers Self-Park Garage, 211 West Adams St. (not hotel managed) Up to 24 hours: $49

Please note that Overnight fee is valid until 12:00 PM on check out day. Any time past 12:00 PM will be billed at an additional $10.00 per hour. Valet parking only with in/out privileges included in fee. Large SUVs and other oversized vehicles are not allowed.

COVID-19 Policy

*Updated on April 21, 2022

By registering for the event, you agree to comply with all Terms and Conditions, such as but not limited to standards of behavior and health and safety as directed by state/local laws. GBTA has the right to refuse admittance into any event as we take security and health factors into consideration.

  • Vaccination or Negative Test Required - GBTA requires all attendees to present proof of vaccination OR a negative Covid-19 test taken within 48 hours prior to entry into the event. All types of Covid-19 tests will be acceptable (including at home tests). The required proof can be submitted prior to arrival using this form. If you do not wish to use the form you must bring your proof onsite to be verified at the registration desk to get your badge.
  • Masks Optional but Encouraged - Wearing a mask is a personal choice and we ask that everyone makes their choice responsibly. All attendees should be mindful and respectful of other attendees' health choices.

GBTA may update any Covid-19 requirements, as required by local laws/restrictions, no later than 3 days prior to the event. Attendees will be notified of any changes and will be sent instructions. GBTA expects all attendees to comply with these elevated protocols throughout the event. Should an attendee be found violating protocols multiple times, GBTA will ask the attendee to leave the event at which point the attendee will not be allowed to return and their event registration will be cancelled. Thank you in advance for helping us demonstrate safe event protocols to the industry!

Sponsorship Opportunities

Get your brand in front of business travel professionals - learn more about sponsorship opportunities and view the Sponsorship Prospectus.

Thank you to our 2022 sponsors!

Gold Sponsor

American Express





Silver Sponsor


Extended Stay America



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