The Business of Travel

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The Official Blog of the Global Business Travel Association


Week in Review

It has been quite the week of natural disasters. On Thursday, Typhoon Jebi made landfall in Japan leaving nearly 3,000 passengers stranded at Kansai International Airport, Business Insider reports. Due to severe flooding, the airport was forced to shut down.

Tropical Storm Gordon also made landfall this week, causing major airlines to waive change fees in advance, USA TODAY notes.

Officials have unveiled a new facial recognition system at Dulles International Airport in the Washington, D.C. area, The Washington Post reports. The system is expected to eventually replace boarding passes for international travelers with facial scans.

According to Skift, TSA is planning to expand its testing of next-generation scanners (computed topography X-rays) for carry-on bags.

United Airlines announced plans to ditch plastic straws and cocktail stirrers for bamboo equivalents in November, CNBC reports. American Airlines and Alaska Airlines took similar steps earlier this year.

According to SFGate, the House approved a new bipartisan bill called the “PreCheck Is PreCheck Act of 2018” this week. If it becomes law, the legislation will bar TSA from letting non-members into PreCheck lanes.

Ben Coleman, Global Security Executive Services Manager for Facebook, identifies the benefits of leveraging security and travel to build a better travel risk management program.

Skift notes that a rise in peak occupancy nights in 2018 is helping hotels.

A flight from Dubai to NYC ended with passengers and crew taken to the hospital and a quarantined jet, NPR reports. According to the Centers for Disease Control and Prevention, nearly 100 people on the flight complained of illness.  

According to TravelDailyNews International, a new IATA report reveals worldwide annual air passenger numbers exceeded four billion for the first time. The report also delves into airline industry performance in 2017.

USA TODAY notes a “refresh” is coming to JetBlue’s TrueBlue loyalty program. Though the points scheme will remain the same, members will have access to an updated website to track and redeem points.

New research out from GBTA, in partnership with U.S. Bank, reveals mobile payments among travel buyers and suppliers are still in the early adoption phase. Although most buyers and suppliers are familiar with mobile wallet and contactless payment solutions, nearly 50% are unclear on the benefits.


5 Tips for First-Time Attendees at GBTA Convention 2018

GBTA Convention 2018 kicks off in just eight days! To help prepare our first-time attendees for the 50th anniversary of The Business Travel Event of the Year®, we compiled a list of tips designed to help you maximize your time in San Diego.

  1. Attend the First-Time Attendee Orientation & Luncheon. Keynote speaker Vinh Giang will deliver a presentation on the art of performance-enhancing communication. With only six months to graduate, Vinh Giang left his degree in commerce and law to become an online magic teacher, ultimately building a hugely successful online business, 52kards, which now serves over 800,000 students all around the world. This earned him the award of Top Young Entrepreneur in Australia.
  1. Order Fast Passes. Skip the lines and gain early access to our Center Stage sessions and Convention Arena Luncheon with the GBTA Convention 2018 Fast Passes. This year’s Convention Arena lineup features Billie Jean King, Kevin O’Leary and John Walsh. See the full speaker lineup here.
  1. Take advantage of the Buyer Resources page. This page features resources to help you prepare for Convention, including a guide to navigating the Expo Floor and a checklist for everything you should consider before, during and after the event.
  1. Download the Mobile App. Access everything you need to know about #GBTA2018 right at your fingertips. Use the app to view the entire program, schedule education sessions, find your way around with maps, connect with other attendees, and much more.
  1. Participate in the GBTA Convention 50th Anniversary Sweepstakes. Join our live Twitter chat on Tuesday, August 7 for a chance to win an $100 Amazon gift card. Participants will be sharing advice and tips for first-time attendees.

Utilizing Data to Enhance Meetings
By GBTA Meetings Committee

Many companies invest significant capital in meeting management technologies and resources to collect and report on meeting and event data. You might ask, is it worth the time, resource and monetary investment?  What do companies do with the data? Is the data being analyzed in a meaningful way that leads to positive business outcomes such as risk mitigation, quantifiable savings, or revenue generation? Does limiting data collection hurt your SMM program, or is there a such thing as too much data?

Meeting data can include anything from room rates, suite rates, meeting room rates, and décor costs to how many cups of coffee were purchased, who attended and what their t-shirt size is. There can be so much macro and micro level data that it can become paralyzing and time consuming to document and audit for accuracy. There is now the added risk of the GDPR which requires minimizing personal data collection for legal and legitimate purposes and putting fences around data storage.

You might save yourself time by determining what decisions you need to make within the business and your SMM program, or for individual meetings that require supporting data, then collect only that data. Room rates, per person costs, supplier costs, and macro market specific costs can support negotiation and meeting location decisions. Perhaps you could forego collecting some micro level details. For example, how does collecting the price of a cup of coffee help in managing your SMM program? Will your planners use that data to better negotiate coffee in the future? If the answer is “it doesn’t” or “no”, then don’t invest in the collection. Instead, document the final food and beverage spend for the meeting and associate it with the supplier. That higher level of data allows you to negotiate food and beverage discounts and show the value of your business with suppliers based on the total annual food and beverage revenue you contributed. It also enables you to understand how much food and beverage cost per person in one city versus another when deciding on meeting location.

Consider what decisions you face when managing your SMM program, not only the individual meetings, but the collective data, and what data points you need to make those decisions. For example, do you need to manage staff based on peaks and valleys; hiring contractors during peak periods? If so, it is important to track and report when meetings begin the sourcing process and when they take place, so you have a clear historical view to form a future forecast.

Think of potential innovation within your program if you had data to back up the validity of ideas - Is 50% of your spend in a single city? If so, how can you streamline the sourcing and contracting process knowing that the supply base might be limited? For example, if your headquarters is in a second-tier city where sleeping rooms and meeting space are often sold out, consider blocked space or a monthly agreement for a guaranteed minimum number of rooms and specific meeting rooms available only to your company. Think of it as a space lease that your SMM can manage versus sourcing every meeting.

Focus on collecting information that will lead to data-driven insights impacting your P&L, program quality and attendee experience.  Do not collect data for the sake of mere collection.   


Taking a Bite Out of Business Dining

It’s no secret that business travel poses a threat to your health – the late-night departures, early morning arrivals, unhealthy eating habits and lack of exercise all take a toll. Want to discover tips for staying healthy while on the road? Join us for a GBTA- and Dinova-hosted Twitter Chat as we discuss top tips for staying healthy while on the road, dining trends among business travelers, and more. Be sure to use the hashtag #GBTAchat in your tweets in order to gain further exposure!

Date

Tuesday, July 17 at 2:00pm ET / 11:00am PT / 6:00pm GMT

Hosts

Dinova, @DinovaNetwork

Global Business Travel Association, @GlobalBTA

What Is a Twitter Chat?

A Twitter chat is a public conservation on Twitter centered on a unique topic or hashtag to connect people with similar interests, issues or questions. A group of users meet at a planned time to discuss a predetermined topic using a designated hashtag.

The host or moderator tweets a series of questions (designated with Q1, Q2, etc.) designed to facilitate conversation. Participants respond based on their personal experiences (using A1, A2, etc.) and have the opportunity to connect with like-minded professionals in the online space.

How Does It Work?

  1. Log in to Twitter before the chat starts at 2:00 p.m. ET and make sure to follow @GlobalBTA and @DinovaNetwork.
  2. Every few minutes, we’ll tweet a new question from @GlobalBTA during the chat. To join the conversation, simply tweet a reply to the prompt, retweet or ask a question using our #GBTAchat hashtag.
  3. To follow the conversation in real-time, enter the hashtag #GBTAchat into the search bar and sort tweets by “Latest”.

Newsletter: GBTA América Latina Julio 2018

Convención GBTA ofrece tarifas especiales para latinoamericanos

Una razón más para asistir este año a la Convención GBTA 2018, que tendrá lugar del 11 al 15 de agosto en San Diego, California, son las tarifas especiales para latinoamericanos. 

Este año, la Convención cobra gran importancia por celebrar su 50 aniversario y lo hará con conferencistas de gran interés como Kevin O’Leary, inversionista en el programa Shark Tank de ABC y Presidente de O’Shares ETF Investments Financial Group.

La convención reunirá a cerca de 7000 profesionales de viajes de negocio de más de 50 países del mundo y tendrá, asimismo, más de 100 sesiones educativas de vanguardia, la travel expo más grande a nivel global y le ofrecerá enormes oportunidades de negocios. 

Para más información sobre las tarifas especiales, escriba a: jcorrales@gbta.org y para más detalles sobre la conferencia, visite: http://convention.gbta.org/.

 

Aproveche las tarifas especiales tempranas para los eventos de GBTA en Latinoamérica

Durante 2018, usted tiene la opción de asistir a más eventos de GBTA en Latinoamérica. Se vienen las conferencias de Río de Janeiro el 17 de junio, Bogotá el 9 de octubre, Buenos Aires el 24 de octubre y Lima el 18 de noviembre.

Aproveche desde ahora las tarifas especiales tempranas y sáquele un mejor provecho a su inversión. Para mayor información, escriba a: jcorrales@gbta.org.

Ciudad

Tarifa Promocional

Comprador

Miembro

Comprador más membresía de un año

Proveedor miembro

Proveedor más membresía de un año

RIO

EXPIRA  el 25 de julio de 2018

R$200

R$650

R$815

R$1295

BUENOS AIRES

EXPIRA el 18 de agosto de 2018

$55

$175

   

LIMA

EXPIRA el 13 de setiembre de 2018

$55

$175

   

BOGOTA

EXPIRA el 11 de agosto de 2018

$55

$175

   

 

GBTA le ofrece capacitaciones de alto nivel como parte de sus eventos

Asistir a los eventos de GBTA no solo le abre grandes posibilidades de networking y negocios, sino que también lo prepara adecuadamente para enfrentar los desafíos actuales de la industria de los viajes de negocio mediante nuevos enfoques, herramientas y estrategias en los siguientes campos:

Tecnología e Innovación

Descubra las últimas innovaciones tecnológicas que han cambiado todo: desde el comportamiento del viajero hasta las soluciones de pago. América Latina está experimentando muchos cambios, descubra qué productos y servicios tecnológicos beneficiarán más a su programa de viajes.

Gestión de Riesgos Corporativos

La planificación de eventos se ha convertido en un acto de equilibrio cada vez más difícil a medida que surgen nuevas opciones cada año. Explore los diversos obstáculos y oportunidades: desde la selección del lugar hasta la administración de personal y la logística, que son necesarios para lograr el evento perfecto.

El Futuro de los Viajes Gestionados en América Latina

¿Qué tiene reservado el futuro de la industria de viajes de negocios? Escuche a expertos que se encuentran a la vanguardia de la cambiante dinámica de la industria para comprender cómo evolucionará el rol de los gerentes de viajes con la afluencia de la tecnología y otros factores en América Latina. 

Reuniones y Gestión de Eventos

Aprenda a identificar los beneficios y atributos de los exitosos programas de administración de reuniones. Descubra la importancia de conocer a todos los interesados y clientes de una empresa y comprenda la importancia de alinear las metas y objetivos comerciales estratégicos con el programa de gestión de reuniones.

Envie su propuesta hoy: haga clic aquí

 

Bleisure: Tendencia en Viajes de Negocio

¿Qué es el Bleisure y porque cada vez más escuchamos hablar de él? Este término es resultado de combinar business y leisure, o lo que es lo mismo, negocio y ocio. 48% de empleados Millennials (nacidos entre 1981-1996) lo hacen con más frecuencia. Leer más.


GBTA Research and Professional Development Update

Majority of Travel Buyers Believe Female Business Travelers Face Greater Risk on the Road

Nearly 7 in 10 (69 percent) U.S. travel buyers believe that female travelers generally face greater risk when traveling for business, according to new research released today by the Global Business Travel Association (GBTA), in partnership with WWStay. Additionally, 61 percent feel it is very important to consider female safety when implementing risk management programs. Learn more.

 

U.S. Project-Based Business Travel Spend Topped $45 Billion in 2017

In 2017, project-based business travel spending reached $45.4 billion USD, comprising 15 percent of all U.S. business travel spending, according to a first-of-its-kind study from GBTA, in partnership with InterContinental Hotels Group. In total, 66 million trips were taken last year for project-based purposes, representing 12 percent of all U.S. business trips and 19 percent of all U.S. business trips taken for transient purposes. Read more here. 

 

Travel Payment Goes Virtual; Travel Policies Now Overwhelmingly Allow Ride-Sharing

Travel payment is going virtual, ride-sharing is overwhelmingly allowed in business travel and gamification is not catching on, according to new research released today by the Global Business Travel Association (GBTA), in partnership with AirPlus International. Learn more

 

Business Travel Responsible for $40.1 Billion in Canadian GDP, Creates Over 573,000 Jobs

GBTA issued a report in partnership with BCD Travel and Air Canada that reveals the high potential of business travel to drive economic development and business success. The economic impact study found that Canadian business travellers took a total of 35.1 million trips in 2016, up 5.7 percent from the previous year. Read more.

 

GBTA Launches Blue Ribbon Education Panel

In March, GBTA announced the launch of a Blue Ribbon Education Panel to evaluate and enhance GBTA’s educational offerings. A panel of industry leaders has been assembled to determine the relevance of education content, identify educational opportunities and optimize delivery channels with a focus on enhancing the personalized education experience for travel industry professionals. Read more.

 

Innovation Series Returns to GBTA Convention The Innovation Series is returning this year’s annual event. Following last year’s success, GBTA and Phocuswright have collaborated on this multi-faceted program, designed to bring the business travel industry’s most impactful innovators to GBTA Convention 2018. Learn more. 

 

Register for the GBTA 12th Annual Golf Classic

“Tee off” the start of the GBTA Convention in San Diego at the 12th Annual Golf Classic at Torrey Pines Golf Club, made possible by United Airlines. Home of multiple PGA Tour Championships, Torrey Pines sits on Oceanside cliffs towering above the Pacific Ocean. The picturesque course allows golfers to marvel at the views of the coastline, deep ravines, and championship golf holes. Enjoy a beautiful day out on the greens and network with your industry colleagues prior to a busy week in San Diego. Register now.

 

 

 

Upcoming Events

June 30: On Demand – Corporate Meetings Program and Design 

July 16: ITM Compliance and Cost Saving Summit – Partner Event 

July 17: The Future of Mobile and Chat-Bots in Corporate Travel

July 19: A Look into the Future of B2B Events 

See More Upcoming Events

 

Thank You to Our Partners


  • AccorHotels

  • AIG

  • AirPlus International

  • ARC

  • Avis Budget Group

  • BCD Travel

  • Best Western Hotels & Resorts

  • Carlson Family Foundation

  • Cvent

  • Delta Air Lines

  • Denihan

  • Dinova

  • EmpireCLS Worldwide Chauffeured Services

  • Enterprise Holdings, Inc.

  • GBTA

  • Hilton

  •  

 

  • HRS Global Hotel Solutions

  • Hyatt Hotels & Resorts

  • iJET International

  • IHG® - InterContinental Hotels Group

  • Lufthansa German Airlines

  • Millennium Hotels and Resorts

  • Omni Hotels & Resorts

  • Radius Travel

  • SAP Concur

  • Shangri-La Hotels and Resorts

  • Southwest Airlines

  • United Airlines

  • U.S. Bank

  • WWstay

  • Wyndham Hotel Group

  •  

 


Innovation Series Competition: Safely, Stasher, Sanctifly

Safely, Stasher and Sanctifly recently faced off in the final webinar of the GBTA and Phocuswright Innovation Series, a program designed to bring the business travel industry’s most impactful innovators to GBTA Convention 2018 in San Diego. Throughout the series, nine companies competed for the ultimate title of "Best Innovator in Business Travel" as well as a spot on the Expo Floor at Convention. After presenting a six-minute pitch to a panel of judges, the winner’s fate rests in the hands of the audience.

According to Safely CEO Andrew Bate, 70% of bad stays in short-term home rentals are caused by only 14% of guests. That’s where Safely comes in. Andrew kicked things off and explained the model for his company, which measures the risk of hosts and guests who use short-term home rental sites like Airbnb and HomeAway. The company also certifies homes based on a set of 125-plus standards that mirror the standards hotels abide by.

In addition, Safely conducts background checks on guests to verify their identity and check for felonies, global fraud or sex offenders. Once they verify a guest as trustworthy, they can insure each reservation for up to $1,000,000. Similar to the background checks conducted for guests, they can also verify homeowners and predict the probability of a negative outcome or a risky reservation in advance. From a corporate travel perspective, travel managers can then use this information to act accordingly and put their business travelers in a different property.

Next up, Co-Founder & COO Anthony Collias shared the idea behind Stasher, the world’s first sharing economy solution for luggage storage. The online platform lists a range of local shops and hotels willing to store travelers’ bags, which users can then book on demand while they attend a meeting or visit local sights. Leisure and business travelers alike have surely encountered issues with storing their bags, especially those who book home-sharing properties with early checkout times and no luggage storage options.

The service is currently available in 15 cities and 400 locations across Europe, with plans to expand and add a courier service in the future. Anthony explained that the company intends to allow travelers to leave a bag at a StashPoint, then have the bag sent directly to meet the traveler at their preferred destination.

Between long lines, early morning arrivals and late night takeoffs, Sanctify Founder Karl Llewellyn says little time remains for traveler self-care and health. Sanctify aims to change that by aggregating travel wellness options and activities within a five-mile radius of an airport.

Travelers enter a date and time, select an airport, and choose an activity from the available options, 40% of which are non-monetized. For example, there’s a free shuttle service at Logan Airport that can take you to the harbor for a nice walk on the pier. The service is currently live at over 90 airports and over 230 location partners, making it the world’s largest airport gym network.

At the end of the webinar, the audience selected their favorite innovator in a live polling session. Participants chose Stasher as the winner, who will move on to exhibit at Innovation Row at GBTA Convention 2018. In addition to exhibiting, the winners of the three webinars, Lumo, GermFalcon, and Stasher, will face off in an exclusive Innovation Series finale. GBTA members may view the webinar in full through the Hub.


Newsletter: GBTA Brasil Junho 2018

Uma visão sobre as viagens corporativas na região da América Latina
Por Horácio Cristaldo, Presidente do Capítulo GBTA Argentina

Para realizar ou pelo menos tentar fazer uma resenha geral do contexto das viagens corporativas a nível da região, devem ser levados em consideração vários fatores que influenciam em dito contexto, a saber:

O primeiro são os diferentes fornecedores da indústria de turismo, como é o caso das companhias aéreas, cada vez maiores, graças às parecerias, e a chegada das numerosas e competitivas  companhias “low cost”, que à medida que avançarem na região, terão uma porção interessante do mercado. Apesar de não estarem focadas no público corporativo, não deixam de ser uma nova opção que pode ser considerada, fundamentalmente, pelo tema de “tarifas”.

As grandes cadeias hoteleiras também devem ser consideradas  já que continuam expandindo suas propriedades por toda a região, mediante novas construções ou novas fusões, fazendo com que isto se converta em um mercado mais competitivo e de maiores exigências, produto da demanda dos clientes. As empresas, concomitantemente, devem continuar analisando o custo-benefício de continuar viajando e de trabalhar sua Política de Viagens, que pode ser cada vez mais restritiva (passagens em classe economy, nada de business) e, por outro lado, também podem dar um valor agregado à possibilidade de viajar, como o fato de reter talentos dando-lhe maior flexibilidade na hora de viajar (Bleasure).
Outro ponto para se ter em consideração  é o avanço das empresas quanto aos sistemas de “autogestão”, seja por meio de uma agência com uma OBT ou empresas menores, que buscam de forma direta (via internet) as companhias aéreas e hotéis, ou seja também através das OTA. E por último, e não por isso menos importante, o contexto político/econômico dos países da região. Eu, em particular como cidadão argentino, vejo que o contexto inflacionário faz com que a visão das empresas se circunscreva à prazos muito curtos devido, precisamente, as mudanças significativas do câmbio do dólar norte-americano. O crescimento da inflação faz com que sejam  tomadas muitas precauções, fazendo com que as empresas que planejam seguir viajando analisem em mais detalhe ditas decisões.

Em conclusão, de um lado se vê um horizonte muito favorável, em uma região cada vez mais interconectada e com maior tecnologia à disposição dos viajantes de negócios, Travel Managers e fornecedores. Por outro lado, existe uma falta de confiança a médio e longo prazo a respeito da consolidação desses novos atores, dos prestadores de serviços que possam fazer que estes sejam demandados a fim de que encontremos o equilíbrio nem sempre alcançado entre oferta e demanda.

 

 

Convenção GBTA 2018 Celebrará seu 50º  Aniversário em Agosto na Cidade de São Diego

A Convenção GBTA 2018, o maior encontro anual de viagens de negócio do mundo, terá lugar em seu 50º  aniversário, de 11 a 15 de agosto em São Diego, Califórnia, com a participação de conferências de alto nível, como Billie Jean King, ícone do esporte, pioneira da justiça social e empresária; e Kevin O’leary, investidor no programa Shark Tank de ABC e Presidente de O’Shares ETF Investments Financial Group.

Esta será a edição número 50, a qual celebrará o grande caminho recorrido e o momento criado a partir das últimas tendências, mudanças e evoluções na indústria das viagens de negócio.  A convenção reunirá ao redor de 7000 profissionais de viagens de negócio de mais de 50 países do mundo e terá mais de 100 sessões educativas e de desenvolvimento  profissional, a maior travel expo a nível global e importantes oportunidades de negócios.  Para maior informação, visite nosso site.

 

 

São Paulo Terá Sua Sexta Conferência na Próxima Semana

São Paulo se prepara para celebrar a sexta edição da Conferência GBTA, que terá lugar no próximo 11 de junho no Palácio Tangará São Paulo. Espera-se  mais de uma centena de participantes, que terão acesso à sessões educativas e apresentações de vanguarda sobre temas de interesse para a indústria de viagens corporativas, bem como a uma ampla exibição de produtos e serviços.
Entre os temas que serão tratados este ano estão: Startups, tendências da mobilidade corporativa, gerência e inteligência de negócios, comércio digital, viagens de negócios em tempos de bleisure e gestão de riscos.

Para maior informação e inscrições, entre em nosso site.

 

 

Estudo Mostra que Viajantes de Negócio Enfrentam Mais Riscos que Seus Homólogos Masculinos

 

Os viajantes de negócio correspondem a 40% do total de viajantes de negócios no mundo, número que continua crescendo. No entanto, os profissionais em viagens de negócios concordam que suas homólogas femininas enfrentam mais riscos ao viajar, segundo mostrou um recente estudo de GBTA e WWStay. Os resultados deste estudo foram apresentados em um webinar realizado pela GBTA no mês de abril, com a finalidade de mostrar como este tema está sendo abordado nos Programas de Viagens Corporativas das companhias. 

Se desejar ver o webinar (em inglês), clique aqui.


Creatividad y Patrocinios en los eventos de GBTA

La creatividad a la hora de poner frente su marca es importante para sacar el mayor provecho a su inversión en los eventos de Global Business Travel Association en América Latina. Recolectamos algunas buenas ideas que nuestros patrocinadores han ejecutado para que puedan inspirarlo en sus próximas acciones.

1. Networking Coffee Breaks: Un momento en el que los asistentes se relajan con un rico café, puede ser el momento ideal para que su marca este presente con pequeños detalles.

2. Expo Giveaways: De al visitante un toque de su servicio, como la línea SPA que se incluye como cortesía en esta línea de hoteles.​

3. Selfie Stations: Genere una experiencia divertida e interactiva, los asistentes subirán sus fotografías dándole más exposición e interacción a su marca.

4. Dinámicas digitalesAproveche banners impresos en la conferencia para interactuar con los asistentes usando dinámicas digitales para expandir su reach en redes sociales y generar más engagement, recompénselos con algún servicio o producto que su empresa pueda ofrecer.

Haga clic en el link http://bit.ly/2Jubqe4 para conocer las oportunidades de negocio en las ciudades más influyentes en la industria de viajes de negocio en América Latina.


Newsletter: GBTA América Latina Junio 2018

Una visión sobre los viajes corporativos en la región latinoamericana

Horacio Cristaldo, Presidente del Capítulo GBTA Argentina

Para realizar o al menos intentar hacer una reseña general del contexto de los viajes corporativos a nivel de la región, se deben tener en cuenta varios factores que influyen en dicho contexto, a saber:

Uno son los distintos proveedores del turismo, como es el caso de las compañías aéreas, cada vez más grandes (alianzas), y la llegada de las numerosas y competitivas  compañías “low cost”, que a medida que avanzan en la región, van teniendo una porción interesante del mercado. Si bien no están enfocadas en el público corporativo, no dejan de ser una nueva opción que se puede considerar fundamentalmente por el tema “tarifas”. También, las grandes cadenas hoteleras, que siguen expandiendo sus propiedades por toda la región  mediante nuevas construcciones o nuevas fusiones, hacen que esto se convierta en un mercado más competitivo y de mayores exigencias, también producto de la demanda de los clientes.

Asimismo están las empresas, que deben continuar analizando el costo-beneficio de seguir viajando (mucho va a depender de la industria a la que pertenece cada compañía) y de trabajar su Política de Viajes,  que puede ser cada vez más restrictiva (pasajes en clase economy, nada de business) Y, por otro lado, también pueden darle un valor agregado a la posibilidad de viajar, como el hecho de retener talentos dándole mayor flexibilidad al pasajero a la hora de viajar (Bleasure). Otro de los puntos por tener muy en consideración  es el avance de las empresas en cuanto a los sistemas de “autogestión”, ya sea por medio de una agencia con una OBT o empresas más pequeñas, que acuden en forma directa (vía internet ) a las compañías aéreas y hoteles o también mediante  las OTA.

Y por último, y no por ello menos importante, el contexto político/económico de los países de la región. Yo en lo particular como ciudadano argentino, veo que el contexto inflacionario hace que la visión de las empresas se circunscriba a plazos muy cortos debido, precisamente, a cambios significativos del tipo de cambio del dólar estadounidense. El crecimiento de la inflación hace que se tomen muchos recaudos y, si bien quizá para el turismo receptivo esta subida puede ser una oportunidad, a las empresas que planean seguir viajando las obliga a analizar más en detalle dichas decisiones.

En conclusión, de un lado se ve un muy buen horizonte con muchas expectativas y posibilidades de crecimiento en el volumen de viajeros corporativos, dada la gran oferta que comienza a darse en una región cada vez más interconectada y con mayor tecnología a disposición de los viajeros, los TM y los proveedores. Por otro lado, existe una falta de certidumbre en el mediano y largo plazo respecto de la consolidación de esos nuevos actores, los prestadores de servicios que puedan hacer que estos sean demandados y encontremos el equilibrio no siempre alcanzado de “oferta / demanda”.
 

 

Convención GBTA 2018 celebra su 50 aniversario en agosto en San Diego

La Convención GBTA 2018, el encuentro anual más grande de gerentes de viajes de negocio, planificadores de viajes y proveedores del mundo, tendrá lugar en su 50 aniversario del 11 al 15 de agosto en San Diego, California, con la participación de conferencias de alto nivel, como Billie Jean King, ícono del deporte, pionera de la justicia social y empresaria; y Kevin O’Leary, inversionista en el programa Shark Tank de ABC y Presidente de O’Shares ETF Investments Financial Group.

Esta será la edición número 50, la cual celebrará el gran camino recorrido y el momento creado a partir de las últimas tendencias, cambios y evoluciones en la industria de los viajes de negocio.  La convención reunirá a cerca de 7000 profesionales de viajes de negocio de más de 50 países del mundo y tendrá más de 100 sesiones educativas y de desarrollo profesional, la travel expo más grande a nivel global e importantes oportunidades de negocios.  Para mayor información, visite el sitio de la Convención.

 

 

São Paulo a las puertas de su sexta Conferencia GBTA

São Paulo se prepara para celebrar la sexta edición de la Conferencia GBTA , que tendrá lugar el próximo 11 de junio en el Palácio Tangará São Paulo.

Se espera más de un centenar de participantes, que tendrán acceso a sesiones educativas y foros de vanguardia sobre temas de interés para la industria de viajes corporativos, así como a  una amplia exhibición de productos y servicios.

Entre los temas que se tratarán este año están: los startups, ¿competencia u oportunidad?, las tendencias de la movilidad corporativa, gerencia e inteligencia de negocios, comercio digital, viajes de negocios en tiempos de bleisure y gestión de riesgos.

Para mayor información e inscripciones, ingrese aquí.

 

 

Estudio muestra que viajeras de negocio enfrentan más riesgos que sus pares masculinos

Las viajeras de negocio alcanzan un 40% del total de viajeros de negocios en el mundo y el número está creciendo. Sin embargo, los profesionales en viajes de negocios concuerdan en que sus pares femeninas enfrentan más riesgos al viajar, según lo mostró un reciente estudio de GBTA y WWStay.

Los resultados de este estudio fueron presentados en un webinar realizado por GBTA el pasado mes de abril, con el fin de mostrar cómo este tema está siendo abordado en los Programas de Viajes Corporativos de las compañías. 

Si desea ver el webinar (en inglés), haga clic aquí.

 

 

Creatividad y Patrocinos GBTA

La creatividad a la hora de poner frente su marca es importante para sacar el mayor provecho a su inversión en los eventos de Global Business Travel Association en América Latina. Recolectamos algunas buenas ideas que nuestros patrocinadores han ejecutado para que puedan inspirarlo en sus próximas acciones en los eventos en Rio de Janeiro, Bogotá, Buenos Aires y Lima.