The Business of Travel

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The Official Blog of the Global Business Travel Association


Navigating the Ever-Changing World of Corporate Travel

Navigating the ever-changing world of corporate travel can overwhelm even the most seasoned travel professional. From artificial intelligence to the sharing economy to cryptocurrency, myriad factors play a role in shaping the industry, and, in turn, how your organization operates and manages its travelers.  

Staying updated on the latest trends, changes, and progressions in the industry is essential for any organization looking to grow. At GBTA Conference 2018 - Toronto, we’ll be discussing the biggest trends expected to impact managed travel through varying education session topics, including:

 

Tech Trends 2018

Tech Trends 2018 will focus on the Canadian corporate travel market. This panel of travel and technology experts will square off in a session to discuss the hottest technology trends expected to impact managed travel in the coming year from Artificial Intelligence to the Future of Payments.

 

Beyond Business: The Impact of Business Travel on the Canadian Economy and Jobs

Have you ever thought about how business travel contributes to more than just your company’s bottom line?When businesses send workers on the road, jobs are created, sales and taxes are generated and the national economy grows. This session will provide highlights from the study on the economic contribution made by business travel to the overall Canadian economy – a GBTA Foundation research, based on the Economic Impact of Business Travel in Canada study

 

Gender, Ethnicity, Sexuality, Travel Risks – Is your program as diverse as your expats?

This presentation is designed to provide Canadian business leaders who manage expats and have cross-border relationships, with the necessary insight to manage and implement effective employee mobility and support programs for victims of racism, discrimination, harassment and assault during their stay in Canada and/or while abroad.

 

The A, B’s and C’s (A.I. ~ Bitcoin ~ Cryptocurrency) of Today and their Impact on Business Travel

This panel session of experts will provide the current day landsape of today’s hottest topics, Artificial Intelligence, Bitcoin and Cryptocurrency. Understand what they are and how they are going to impact Canadians in general and business travel as we know it today.

 

Adapting the Business Hotel for the Age of the Sharing Economy

The rise of the sharing economy has not only introduced a range of new competitors to the global travel industry but has also fundamentally changed the way customers choose their destinations, accommodations and experiences. While hotels have attempted to fight these alternate lodging providers through legislation that restricts short-term home rentals – and indeed Canadian territories have been quite successful in this regard – the sharing economy will ultimately prevail. With brand loyalty waning amongst the next generation of corporate travelers and guest expectations continuing to rise, hoteliers must confront this universal challenge with innovative programs and a rediscovery of their inherent strength.

 

Balancing Compliance with Self-Reliance

Today's travelers demand a level of autonomy when making decisions about business trips. At the same time, the success of a corporate travel program rests on analyzing data and analytics to leverage market share with preferred suppliers. Most travel managers today get the reports they need to implement a strategic program, yet many struggle to create a step by step business plan. In this session we will examine how travel managers can reconcile compliance and self-reliance from planning to bench-marking to duty of care to expense.

 

Additional education session topics can be found here. Don't miss out on Canada's largest business travel event! Attendee registration for GBTA Conference 2018 - Toronto is open now. Register by March 22, 2018 for up to $200 CAD in savings.


Message From the Office of the GBTA President - February

*This post was originally sent as an email to GBTA members.*

Although February is the shortest month, at GBTA we still have a long list of things we are working on. Here are some of the major happenings.

GBTA Leadership Summit
We recently held the 15th Annual GBTA Leadership Summit in Portland, OR. The Summit was the largest ever, with more than 170 chapter and affiliate leaders in attendance. These volunteers from all parts of the country benefited from two exciting days of professional development and networking. I am excited to see the positive impact these leaders will have on their local chapters and affiliates.

New: GBTA Launches Podcast
GBTA will be launching a new podcast series beginning on March 7. Titled “The Business of Travel,” it will feature weekly episodes each containing several short interviews with industry experts and thought leaders on a range of key issues affecting the industry. More information on how to tune into our first podcast will be available shortly on the GBTA Blog.

State of the Industry
Seven years ago this month, we changed our name from the National Business Travel Association (NBTA) to the Global Business Travel Association (GBTA). With that name change, we effectively broadened our mission from a domestic focus to an international scope. Making that change was a momentous decision.  As your current GBTA President, I am committed to strategically planning and focusing on the global aspect along with education to serve you best.

Today, the business travel marketplace has become truly global in scope and GBTA must continue to evolve to meet the everchanging needs of our members. GBTA will continue to support this global community with one single brand on our newly launched digital platform. This will enable us to deliver a consistently high-quality, customer experience to meet your needs no matter how you interact with GBTA.

Aviation Committees
Our volunteer committees continue to be active in identifying and addressing many of the key issues facing our industry. This month I want to highlight the work of our two Aviation Committees—one based in the United States and the other in Europe.

The Aviation Committees serve as GBTA’s primary mechanisms for gathering and disseminating information about business travel issues within the airline industry. As every travel buyer knows, effectively managing air travel expenditures can be very tricky. To help manage the process, the Committees will be launching a new and improved Airline Program Management Toolkit at this year’s Convention.

Formally known as the Airline RFP Toolkit, it is a comprehensive end-to-end program designed to help you manage your airline program more efficiently and strategically. The toolkit has been designed to assist in program performance and optimization regardless of the size of your program. Two separate sessions at Convention – both on Sunday, August 12 – will explain the toolkit in much more detail.  Be sure and mark your calendars as you will not want to miss these sessions!

The Committees also have developed a white paper titled “Clear to Land” as a guideline on the airline distribution changes in business travel. GBTA will offer a series of webinars prior to Convention to help members get up to speed on NDC before arriving in San Diego. Convention itself, will feature more in-depth sessions on this topic.

Knowing the numerous hours involved in creating the Airline Program Management Toolkit and “Clear to Land” white paper, I am extremely grateful to all the members of both of the Aviation Committees.  Their hard work, dedication, and focus on global will equip travel managers with the necessary tools to create a “best in class” program.  Thank you all!

As always, thank you to our members for your continued support and commitment. Please feel free to contact me with any thoughts or questions you may have.
 


A Glimpse of the 1980s

This summer represents a milestone for GBTA, as we will be celebrating our 50th annual Convention in August! In the lead-up, we’ve been sharing snippets of our history as well as the evolution of the business travel industry. Today’s Throwback Thursday post highlights a handful of mementos from the 1980s, during which the National Passenger Traffic Association (NPTA), as GBTA was known back then, officially became the National Business Travel Association (NBTA) in 1989.

1980 – Arlene D. Macchia commenced her role as NPTA President

1981 – Former NPTA President Ed Rathke at ITM Congress in Birmingham, England

NPTA President Ed Rathke at ITM Congress in Birmingham, England

1983-1985 – John H. Bacon served as NPTA President

Former National Passenger Traffic Association (NPTA) President John Bacon

1984 – Pan Am schedule of domestic flights departing from JFK

Pan Am Flight Schedule from June 1984

1985-1987 – Richard G. Rudkin served as NPTA President

A photo of Richard G. Rudkin, who served as NPTA President from 1985-1987

1986 – An issue of the Business Travel Review, the official publication of NPTA

An issue of the Business Travel Review, the official publication of NPTA

1986 – A feature story on the conference committee for NPTA’s 18th annual conference

A feature story on the conference committee for NPTA’s 18th annual conference

1987-1989 – Jack L. Witherspoon served as NPTA President

A photo of Jack L. Witherspoon, who served as NPTA President from 1987-1989

1989 – NPTA changed its name to the National Business Travel Association and moved its office to Alexandria, Virginia with four executive staff

A photo of NBTA's new office in Alexandria (1989)

1989 – Margie L. Crace began her role as NBTA President

A photo of NBTA President Margie L. Crace, who served from 1989-1991

Stay tuned every Thursday for more throwback posts, and share your favorite Convention memories with us on Twitter using #TBT and tagging @GlobalBTA!


Alleviating Pain Points in Business Travel

Frustrated with your business travel experience or want to improve the journey for your travelers? Join us for a GBTA-hosted Twitter chat as we discuss pain points in business travel, how to alleviate them, and the best ways to stay productive on the road, among other things. Be sure to use the hashtag #GBTAchat in your tweets in order to gain further exposure!

Date

Tuesday, March 6, 2018 at 2:00 PM EST / 11:00 AM PST

Host

Global Business Travel Association, @GlobalBTA

What Is a Twitter Chat?

A Twitter chat is a public conservation on Twitter centered on a unique topic or hashtag to connect people with similar interests, issues or questions. A group of users meet at a planned time to discuss a predetermined topic using a designated hashtag.

The host or moderator tweets a series of questions (designated with Q1, Q2, etc.) designed to facilitate conversation. Participants respond based on their personal experiences (using A1, A2, etc.) and have the opportunity to connect with like-minded professionals in the online space.

How Does It Work?

  1. Log in to Twitter before the chat starts at 2:00 p.m. EST and make sure to follow @GlobalBTA.
  2. Every few minutes, we’ll tweet a new question from @GlobalBTA during the chat. To join the conversation, simply tweet a reply to the prompt, retweet or ask a question using our #GBTAchat hashtag.
  3. To follow the conversation in real-time, enter the hashtag #GBTAchat into the search bar and sort tweets by “Latest”.

Newsletter: GBTA Brasil Fevereiro 2018

GBTA lança seu primeiro Webinar na América Latina

GBTA lança seu primeiro Webinar na América Latina

“Expense Management” será o tema deste lançamento. Despesas corporativas precisam ser gerenciadas, estejam elas relacionadas a viagens, reuniões ou qualquer outra atividade que precise de adiantamento ou reembolso. Conheça neste bate papo como a tecnologia é fundamental para maior visibilidade de informação, organização, gestão, otimização de tempo, além de qualidade e segurança de dados.

O “webinar” será apresentado por Gabriel Barros, COO da Argo Solutions, dia 08 de março, as 11 horas. Inscreva-se Já!

 

Conferência GBTA Curitiba Apresenta seu Conteúdo Acadêmico

Conferência GBTA Curitiba Apresenta seu Conteúdo Acadêmico

Desafios e Oportunidades da Hotelaria no Mundo VUCA (volátil, instável, complexo e ambíguo), Tecnologias, Tendências e Inovação, o estudo da GBTA “BTI-Brazil Travel Index”, e O Impacto da Economia Compartilhada na Mobilidade Corporativa serão debatidos e apresentados dia 23 de abril durante a 2ª. Conferência GBTA Curitiba 2018, no Pestana Curitiba. Veja a agenda completa aqui.

 

Compartilhe seu Conhecimento e Experiência em Viagens e Eventos Corporativos em São Paulo

Compartilhe seu Conhecimento e Experiência em Viagens e Eventos Corporativos em São Paulo

A GBTA reunirá mais de 200 profissionais da indústria de viagens de negócios, dia 11 de junho, no Hilton Morumbi, em São Paulo para discutir sobre temas como: tendências, inovação, gestão de eventos corporativos e gestão de riscos, entre outros. Envie até o dia 23 de abril sua proposta e compartilhe com seus colegas seu conhecimento e experiência em viagens e eventos corporativos. Favor notar que, para empresas fornecedoras, apenas expositores e patrocinadores que participarão da Conferência terão suas propostas de apresentação consideradas. Saiba mais sobre o processo no site da Conferência GBTA 2018 – São Paulo.

 

Confirme seus estandes nas três conferências GBTA no Brasil e receba um desconto especial de R$1.800,00

GBTA Conferencia Curitiba

Marque a sua presença em Curitiba – São Paulo – Rio de Janeiro, 2018.  Reserve agora! Assine antes de 15 de março para receber esse benefício!  Entre em contato com Lizet Rodriguez-Hampton.


How Secure Is Your Hotel Program?

Travelers spend a significant amount of their time on the road in hotels, but that doesn’t necessarily mean they’re safe. Incorporating safety and security into the hotel RFP process is the first step towards proactively managing risk and keeping your travelers safe while simultaneously protecting your organization from liability.

The GBTA Risk Committee recently hosted a webinar entitled How Secure Is Your Hotel Program? to assist travel managers in building strategies that incorporate travel risk into hotel program negotiations. BCD Travel’s Kathy Bedell led and moderated the session, while DistributionNOW’s Ben Coleman and International SOS’ Tim Daniel provided valuable takeaways for participants.

Ben kicked off the webinar by stressing the importance of conducting risk assessments by soliciting recommendations from various industry sources (travel managers, travelers, meeting planners, travel agents, etc.) and collecting information or data wherever possible through post-trip briefs from travelers, credit card reports, expense reporting tools, and more. He also suggested creating a customized hotel RFP that incorporates risk based on the key questions listed below.

Next up, Tim walked through the value of encouraging travelers to use preferred properties as much as possible. Many organizations lack a consistent approach in mandating centralized booking for hotel accommodations, and this can pose issues when it comes to locating travelers and pinpointing their whereabouts in case of an emergency. For unique situations in which travelers stay at alternative accommodations, it’s necessary to ensure the information is still being captured.

Of course, predicting risk is more than just preparing for worst-case scenarios like terrorist attacks. It’s equally imperative to pay attention to mundane risks like standards of hygiene and food preparation, security of internet connection, the hotel’s handling of sensitive information like passport copies, and more. Although much of this is difficult to surface during the RFP process, Tim mentioned travelers can observe things of this nature and provide feedback following the conclusion of their trip.

The most crucial thing to remember is that risk does not have a one-size-fits-all approach. Applying the same methodology across multiple properties puts you at a disadvantage, especially when certain properties are in destinations that are more prone to risk or outside threats. Using a risk-based approach should inform the process in which you review properties. For destinations where risk is low, relying on a standardized RFP process or approach suffices. On the other hand, for hotels in extreme or high-risk destinations, it’s crucial to seek multiple sources of input including advice from an in-house security team or other travel risk provider.

Last, but certainly not least, our presenters emphasized education and communication for travelers to comply with duty of loyalty. It is imperative to provide proper training on situational awareness and risk and encourage travelers to take their safety seriously, including looking at the exit map for the nearest fire escape or paying attention to emergency briefings on planes. On that note, Ben recommended determining the best way to relay information to travelers, since not all travelers learn and process information similarly.

GBTA members may view the webinar in full through the Hub. These sessions are just around the corner:

The full schedule of webinars is available here.


Week in Review

Another Friday, another Week in Review blog post! We’re rounding up the top industry news stories to keep you updated on the latest happenings in business travel.

London had quite a bit of trouble this week, first with the forced closure of London City Airport due to an operation to remove a 500 kg (1,102 lb.) World War Two bomb. According to BBC, all Monday flights were cancelled affecting up to 16,000 passengers.

Two days later, a vehicle collision at Heathrow resulted in one death and major flight delays and cancellations, Travel + Leisure reports.

According to Skift, Airbnb is set to launch a new tier of properties through its latest product, Airbnb Select. The program “invites selected hosts with high ratings and reviews to be part of a curated collection of listings that undergo an inspection and professional photography process.”

Lodging Magazine shares findings from a hospitality survey revealing the seven meeting trends of 2018.

A last-minute flight bidding app launched recently, allowing travelers to place bids on seats within two weeks of flying, Business Traveller notes.  

As we continue to work our way through GBTA’s history, this week’s throwback post takes a look at the Association and industry through the 1980s. The late ‘80s brought about tighter travel budgets as the U.S. economy slowed, with corporate travel departments scrambling to cut costs where possible.

A Philippine consortium submitted a $6.7 billion USD (€5.38 billion) proposal to modernize Manila’s international airport, Reuters reports.

According to Aviation Pros, Munich Airport and Lufthansa have begun testing humanoid robot “Josie Pepper” in Terminal 2. The AI-powered robot can assist passengers by provding directions to their gate and other similar requests.

Singapore Airlines now offers complimentary Wi-Fi for its premium passengers, Business Traveller shares.

USA TODAY reports United Airlines takes the lead for on-time performance among other U.S. airlines.

The same source notes President Trump proposed to raise TSA fees for one-way tickets from $5.50 to $6.60.

According to Buying Business Travel, Uber is set to introduce a host of new safety features, including a 24/7 support line for both passengers and drivers.

In other ridesharing news, Business Traveler reports Lyft added 14 cities to its commuter tax program, allowing customers to use pre-tax dollars for Lyft Line rides.


Before GBTA: NPTA Becomes NBTA

As we continue to work our way through the history of GBTA, today’s blog post looks at the Association and the business travel industry during the 1980s. The airline deregulation process continued through the early 1980s. In 1980, the Civil Aeronautics Board (C.A.B) ordered that travel agency commissions be unregulated, and in 1981 it began allowing carriers and individual customers or agents to negotiate discounted tickets.

As the C.A.B. considered deregulating the sale of airline tickets, the National Passenger Traffic Association (NPTA) as GBTA was known as in those days, “argu[ed] before the board that a major inequity existed in that travel agencies collected commissions from business travelers while business travel departments that performed essentially the same function did not.” (The New York Times, December 10, 1982.) 

On January 1, 1985, NPTA celebrated victoriously as deregulation of the travel-agent industry went into effect “offer[ing] businesses not only a reduction in travel expenses and great control over business travel, but also the possibility of turning travel departments into profit centers” (The New York Times, March 5, 1985.)

Minutes from the 17th Annual NPTA Conference held in 1985 in the New York Hilton noted all exhibit booths were sold, a total of 304, and some exhibitors had to be turned away. Conference registration stood at 1,400 that year.

NPTA Annual Conference Meeting Minutes

1985 also saw the formation of the Chapter Presidents’ Council with Kathleen Franger in charge. She was formally elected CPC President in 1986. During her term, the NPTA bylaws were amended allowing the CPC President to hold a non-voting seat on the Association’s Board. In 1988, this was changed again, to allow the CPC President to serve as a voting member of the Association Board.

CPC Anniversary Booklet

In 1988, established the President’s Award – more commonly referred to today as the Direct Member of the Year Award – recognizing outstanding achievement in the business travel community. Patricia Robertson of SAS Institute, Inc. took home the award that year followed by Cathy Armstrong of Fokker Aircraft USA, Inc in 1989.

In 1989, NPTA changed its name to the National Business Travel Association and moved its office to Alexandria, Virginia, with four executive staff.

King Street Grand Opening

The late 1980s also brought about tighter travel budgets as the U.S. economy slowed. Corporate travel departments scrambled to cut costs where possible. "Small, medium and large companies are trying to manage their T&E by reserving far in advance for promotional discount airfares, joining frequent-flier programs, visiting as many clients as possible per trip, qualifying for corporate hotel rates and not entertaining in expensive restaurants," said Jack Witherspoon, general manager of Electronic Data Systems Corp. in Richardson, Texas, and NPTA President (Crain’s New York Business, August 28, 1989).

These Days, They Fly Coach

Firms Try to Beat Rising Travel Costs

Arlene Macchia, John Bacon, Richard Rudkin, Jack Witherspoon and Margie Crace served as NPTA and NBTA Presidents throughout the 1980s.

Arlene Macchia

John Bacon

John Bacon

Jack Witherspoon

Margie Crace

 

Stay tuned every Thursday for more throwback posts. Share your Convention memories with us on twitter using #TBT and tagging @GlobalBTA.


Hit The Ground Running: Uber, Lyft, Autonomous Cars and Ground Transportation Upheaval

Welcome to Hit The Ground Running - a new series of articles focused on the latest trends in ground transportation coming to you the second Wednesday of every month from official GBTA guest blog contributor, David Litwak of Mozio. 

 

Uber, Lyft, Autonomous Cars and Ground Transportation Upheaval

A couple years ago when we were negotiating with a major partner over a ground transportation RFP I found an unexpected clause: they wanted a competitive advantage and were proposing exclusivity in autonomous vehicles. I kind of chuckled, for two reasons: 1) I thought it was planning way too far ahead and 2) once autonomous vehicles arrived I believed they'd be a major transportation category, so I thought that was like asking for exclusivity in "cars" or “trains.”

But I realized that most travel managers and TMCs don't know what is happening in the ground transportation world, how they should manage the chaos, what they should pay attention to now vs ignore, and the questions they should be asking to manage their company’s ground transportation spend.

Every month brings another billion-dollar funding round for a rideshare company.

Toyota, Google and Ford are throwing around terms like Mobility Cloud and Mobility as a Service (MaaS).

Companies don’t know how to manage the security of increasingly affordable and convenient carpooling and public transit services.

The same rideshare company (read: Uber) can be in various stages of legal limbo in each market. How do you tell your employees you can use them in one location but not another, and actually enforce that?

Also, there are contentious battles about whether or not the cost premium of traditional black car providers is worth it, and whether or not rideshare companies are putting their riders in danger by cutting corners on background checks.

Travel managers often have to choose partners that will last them years, but these days many companies are reacting by just not dealing with the situation.

A healthy percentage have "don't ask, don't tell" policies around rideshare: they'll reimburse for it but they won't explicitly say you can use it or encourage it. And "official" ground partners often go unused by the vast majority of a company's employees.

As of now ground transportation is largely unmanaged.

This is the first in a series of ground transportation articles we're calling “Hit The Ground Running.” The point is to help you, the travel manager or TMC, navigate the massive upheaval in the ground transportation industry and figure out how you want to manage it.

To start I want to focus on a central question: is Lyft and Uber's pricing sustainable and how does it relate to the approaching autonomous car revolution.

Autonomous cars are still a long way away, but their looming presence is still felt in the pricing policies of Uber and Lyft, which have ramifications on the car rental market and traditional limousine providers.

Recent reports show that riders only pay about 41 percent of the cost of every ride on Uber.

This has led to many traditional car service companies to cry foul: Uber and Lyft will have to eventually increase prices. The current way of operating is not sustainable.

But I think they are focusing on the wrong thing: Uber/Lyft doesn't have to sustain these pricing policies forever -- they just have to sustain them until autonomous vehicles cut out the driver and their pricing becomes profitable.

Ben Thompson, the business analyst behind the website Stratechery, has a wonderful comparison of car ownership vs. using Uber in your daily life that I want to repeat here:

"Private cars (not including parking costs) cost about $0.50/mile for the average American. Uber, meanwhile, prices based on a combination of per-trip flat-fees, a price/mile, and a price/minute; taking a basket of cities the cost-per-mile for an average commute is $1.80/mile.

Add it all up and commuting with a private car costs $2,823/year, while an Uber costs $10,161. However, this doesn’t include parking: the average American pays $1,300 a year for parking,which bumps up the cost of a private car to $4,123/year, which is still a lot less than Uber."

Now this is for commuters, not for travelers, but I think car rental is analogous to temporary "ownership" of a vehicle in a destination so this is at least directionally accurate, and it shows the math behind Uber and Lyft’s pricing decisions.

80 percent of the cost of a ride is the driver in the car. Once autonomous cars are ubiquitous, Uber goes from subsidizing 40 percent of the ride to having a healthy margin.

Uber and Lyft are pricing for market share under the assumption that in 3-5 years, maybe longer, when autonomous vehicles arrive, they will no longer be losing billions a year and will become profitable. Until then, it's a land grab.

So in some ways, while Autonomous vehicles haven't arrived, we are already feeling the effects of them as investors subsidize rides in order to try to earn your loyalty.

As more Uber and Lyft competitors merge (Didi in China & 99 in Brazil), are acquired by car companies (MyTaxi by Daimler) or raise massive rounds (everyone), you should expect more and more market share to be taken up by these options, and for the market to get more fragmented as more of them expand into more geographies.

And because their incentives are marketshare, not profitability, as they wait out autonomous cars, their prices will be consistently lower than many other alternatives. It’s not irrational or unsustainable -- their incentives are just different.

What does this mean for you?

In short, at the moment, autonomous cars are only as relevant as they affect rideshare expansion, but you need a policy better than “Don’t Ask, Don’t Tell” regarding Uber and Lyft.

 

David Litwak, CEO, Mozio

 

About David

David Litwak is the CEO of Mozio (www.mozio.com), a ground transportation aggregator that integrates with 3,000 limos, express trains, rideshare, taxis and even public transit and provides corporations with websites and apps to book on-demand and in advance. Mozio runs AMEX GBT's "GBT Ground" platform and counts Carlson Wagonlit as an investor. David can be reached at david@mozio.com.


Newsletter: GBTA América Latina Febrero 2018

Conferencia GBTA 2018 – Ciudad de México ofrecerá los temas más actuales en administración de viajes corporativos y eventos
 

Mexico Conference Coming Soon

Del 21 al 23 de marzo la Conferencia GBTA 2018 – Ciudad de México, el mayor evento de gestión de viajes de negocio en México, Centroamérica y el Caribe, se prepara para analizar cómo enfrentar los nuevos retos que los viajes de negocio demandan en América Latina para el 2018. GBTA América Latina continúa con su compromiso de proporcionar la experiencia educativa e informativa más completa en esta materia en la región. Es por eso que la conferencia del 2018 les ofrecerá a los asistentes una nueva experiencia, sin dejar de lado a los charlistas de mayor calidad, así como sesiones y oportunidades de negocio que llenarán las expectativas de los asistentes.

No se pierda esta oportunidad de establecer redes, realizar negocios y conocer sobre las nuevas tendencias de viajes en la región. Para mayor información, ingrese aquí.

 

Descubra cómo crear, desarrollar y mejorar su política de Viajes

Jennifer Steinke, Vicepresidente de Global Travel Experience  en WHoldings, será una de las charlistas en la Conferencia GBTA 2018  / Ciudad de México, Centroamérica y el Caribe con la sesión: “Desarrollando la mejor política de viajes”. Jennifer Steinke es una experimentada Gestora de Viajes con más de 29 años en la industria de viajes corporativos. Sirvió como Directora de Viajes Corporativos, Reuniones y Gastos de U.S Foods y Dycom Industries.

Jennifer es muy activa en la industria de viajes y es miembro de la Junta Directiva de la GBTA, así como de varios comités y consejos administrativos de nuestra industria.

Los participantes a la conferencia conocerán cómo la gestión de viajes representa una función especializada que busca el mejor equilibrio entre las necesidades del viajero y las metas corporativas y financieras de la empresa. Administrar los viajes corporativos implica un control estricto de costos y el cumplimiento de las políticas de viaje creadas para facilitar la visión y misión de las empresas. Descubra Más

 

Map Your Show: Nueva herramienta tecnológica mejorará su experiencia en la Conferencia GBTA 2018  - Ciudad de México

Se llama Map Your Show y por primera vez estará presente en la Conferencia GBTA 2018 – Ciudad de México para permitir una mejor experiencia e interacción entre asistentes y expositores de México, Centroamérica y el Caribe.

Como participante, usted podrá conocer el piso de exhibición y agendar citas con expositores de interés, entre otros. Como expositor, tendrá mucha más visibilidad de sus leads, exposición de marca y en el futuro podrá reservar en línea su stand con anticipación.

 

 

Quedan pocos espacios de exhibición para la Conferencia GBTA 2018 – Ciudad de México

La Conferencia GBTA 2018 – Ciudad de México cuenta con una demanda enorme para exhibición de productos y servicios; tanto así, que fue necesario ampliar el espacio. Nos acompañarán empresas de gran prestigio con un amplio mercado y ofertas especiales. Puede conocerlas haciendo click aquí.

Si está interesado en adquirir como expositor uno de los pocos espacios que quedan, puede ingresar aquí para mayor información.

El 79% de los compradores asistentes a la conferencia son tomadores de decisión en sus compañías, como es el caso de gerentes, directores y ejecutivos.

 

Economía mundial crece

Por primera vez desde la ​crisis de hace una década, las grandes economías del mundo registran aumentos en su producción nacional y se espera que la economía mundial crezca un 3,9 por ciento este año y el próximo, según una información difundida por el New York Times.

Según este medio, “las principales economías del planeta se están expandiendo y una ola de crecimiento está creando empleos con lo que la suerte de las personas empieza a mejorar y se atemperaron los temores de descontento popular”.

En América Latina, países como México y Brasil han registrado un aumento de la producción nacional en 2,5%, el primero y 1%, el segundo. Mayor información aquí.

 

Cinco Claves para Enfrentar una Crisis

Matthew Bradley, Regional Security Director en International SOS, será uno de los oradores invitados de la Conferencia GBTA 2018 Ciudad de México, Centroamérica y el Caribe con la sesión: “Las cinco claves para enfrentar una crisis”.

Matthew es un exagente de la CIA que ha trabajado en el sector privado como Director de Seguridad para la más grande proveedora de servicio telefónico en Honduras. Tiene el título de bachiller en Ingeniería Eléctrica y de bachiller en Literatura Española de la Universidad de Rice de Houston, con 12 años de experiencia viviendo y trabajando en Latinoamérica.

Actualmente, es responsable de los servicios de seguridad en los viajes y hablará sobre el Deber de Cuidado, el cual es una obligación de la empresa de proteger a sus empleados frente a riesgos que puedan incluir lesiones, enfermedad, seguridad, salud, finanzas y riesgos en el viaje. Descubra Más