The Business of Travel

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The Official Blog of the Global Business Travel Association


GBTA Research and Professional Development Update

Are Business Travel Programs Barring Basic Economy?

According to new research, business travel programs are not on board with basic economy fares. These fares were introduced by many airlines last year and are typically cheaper than standard airfare, but come with restrictions. The report, put out by GBTA in partnership with Airlines Reporting Corporation (ARC), revealed that 63 percent of travel programs never allow basic economy, and even more (79 percent) configure their booking tool to hide basic economy fares when travelers are not authorized. Delve into additional research findings.  

 

GBTA Announces Formation of WINiT Strategic Advisory Board

In early October, GBTA announced the formation of the WINiT Strategic Advisory Board, which will provide strategic guidance and direction for the future of WINiT as a GBTA Board of Directors initiative. GBTA announced its acquisition of WINiT in August at GBTA Convention 2018 in San Diego. More details on this acquisition and initiative can be found here.

 

Mobile Payments among Travel Buyers and Suppliers Still in Early Adoption Phase

New research by GBTA, in partnership with U.S. Bank, reveals that mobile payments among travel buyers and suppliers are still in the early adoption phase. While most travel buyers and suppliers are familiar with mobile wallet and contactless payment solutions, 49 percent of travel buyers are still unclear on the benefits. Learn more about this new research.

 

GBTA & ITM Announce Long-Term Joint Venture

During GBTA Convention 2018, GBTA and The Institute of Travel Management (ITM), the leading managed business travel association in the UK and Ireland, announced the creation of a new London-based event for the managed travel and meetings sector. The new joint venture will kick off with an event, focused on Strategic Meetings Management, that will take place in London on 31 January 2019. Find out more about this partnership.

 

83 Percent of Female Business Travelers Report Safety Concern or Incident in Past Year

A recent study, conducted in partnership with AIG Travel, revealed that more than 8 in 10, or 83 percent, of women have experienced one or more safety-related concerns or incidents while traveling for business in the past year. The report delves into various precautions that female business travelers take due to safety concerns, highlights gaps in managed travel programs, and more. Read on for more statistics on female business traveler safety.

 

Business Travelers Say Loyalty Matters in Hotel Booking

According to new research by GBTA, in partnership with Omni Hotels & Resorts, 82 percent of business travelers say loyalty programs matter when making a decision to book a hotel. Additionally, a vast majority (84 percent) of business travelers feel having a personalized guest experience is important. Learn more about trends in hotel personalization and loyalty programs.

 

Upcoming Events

October 30: GBTA Canada Market Call – Canadian Cannabis Legalization and Its Business Travel Implications 

November 6: Benchmark Your Air Travel Policy – Findings from GBTA ARC Research 

November 14: New GBTA Research – Simple Meetings by the Numbers – A Huge Process and Savings Opportunity 

November 26-27: Advanced Principles of Business Travel Management™ 

See More Upcoming Events

 

 

Thank You to Our Partners

AccorHotels

AIG

AirPlus International

ARC

Avis Budget Group

BCD Travel

Best Western Hotels & Resorts

Carlson Family Foundation

Cvent

Delta Air Lines

Denihan

Dinova

EmpireCLS Worldwide Chauffeured Services

Enterprise Holdings, Inc.

GBTA

Hilton

HRS Global Hotel Solutions

Hyatt Hotels & Resorts

IHG® - InterContinental Hotels Group

Lufthansa German Airlines

Millennium Hotels and Resorts

Omni Hotels & Resorts

Radius Travel

RoomIt by CWT

SAP Concur

Shangri-La Hotels and Resorts

Southwest Airlines

United Airlines

U.S. Bank

WorldAware

WWStay

Wyndham Hotel Group


Safety and Awareness Support for Female Travelers

Nearly two-thirds of travelers today are women, reports the George Washington University School of Business. Many of these women travel solo for business, with the numbers doubling in the past five years. 

Today, all travelers face increasing risks but women specifically may face their own unique situations. Organizations must adapt to support the increase in women travelers and may need to provide additional training measures to adequately prepare and support women travelers so they can safely and confidently conduct business.

Organizations and employers should provide women travelers with appropriate travel safety and security advice specific to female travelers including:

  • Information on health concerns such as traveling during pregnancy and stress
  • Confidence and assertiveness training
  • Methods for coping when away from family
  • Proper clothing and accessories
  • Cultural and etiquette education for women
  • Geographical awareness and support to limit exposure to crimes against women
  • Emergency contact details, and communication channels and potential challenges
  • Airport arrival and departure times

In addition, the option to refuse to travel to a destination where the risk exceeds the traveler’s tolerance level must be offered and accepted.

While the majority of business travel experiences go off without a hitch, organizations should identify that female travelers may have different travel needs and be prepared to provide the appropriate level of care and support for those traveling alone or with other women.