The Business of Travel

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The Official Blog of the Global Business Travel Association


Week in Review

Marriott International revealed that hackers breached its reservation system, compromising the personal data of up to 500 million guests, The New York Times reports. The personal information includes credit card numbers, addresses, and passport numbers.

The hack began four years ago, and the hackers left behind clues that suggest they were working for a Chinese government intelligence-gathering operation, CNBC notes.

According to Travel Weekly, the hotel chain could face a fine of up to £20 million because of the EU’s General Data Protection Regulation (GDPR).

Canada’s Minister of Transport Marc Garneau announced a new Open Skies-type agreement between Canada and the UK, TravelDailyNews International reports. The agreement will allow Canadian and British air carriers to operate between both countries and give full flexibility on route selection, service frequency, and pricing. It will take effect after Brexit, when the UK will no longer be covered by the EU-Canada Air Transport Agreement.  

GBTA wrapped up its ninth annual conference in Europe last week, with nearly 1,100 attendees from 30+ countries. The hot topics of the conference were automation, fragmentation and consolidation.

During the conference, our Executive Director & COO Mike McCormick and Konstantin Sixt discussed the future of mobility, challenges facing ground transportation and the future of Sixt as a company.

According to TravelPulse, Uber is launching a new minibus service in Cairo. The ride-sharing company wants to alleviate traffic congestion by enticing individuals to use the minibus service in place of personal automobiles.

At the beginning of the month, Conde Nast Traveler reports LaGuardia opened 11 gates in its brand new Terminal B, amounting to 243,000 square feet of space.

Alphabet Inc. subsidiary Waymo launched the first phase of its self-driving ride-hailing service in Phoenix on Wednesday, Auto Rental News writes. A limited number of people can access the app to hail a self-driving vehicle, and each car will feature a safety driver for the duration of the ride.

In other ground transportation news, peer-to-peer car rental app Getaround launched in Denver on Thursday. According to BusinessDen, car owners can list their vehicles for rent through the app by providing a description of their car and setting an availability schedule.

United launched a new premium economy offering for its longer international flights, CNBC notes. The seats fall between coach and business class and come with more legroom, amenity kits, and other perks.


Podcast: What Does GDPR Even Mean Anyways?

For this week’s episode, The Business of Travel, talks all things GDPR. The European Union’s General Data Protection Regulation (GDPR) is set to go into effect this Friday, May 25, 2018. First up, Ed Barrett, GBTA’s chief marketing officer, talks about what GDPR is, how it impacts organizations and details GBTA’s steps toward GDPR compliance.

Next on the podcast, Hannah Jaffee, GBTA research analyst, shares data from a joint research project with Cvent designed to gauge how professionals in the travel, meetings and events industries are feeling about GDPR and their companies’ readiness.  She also shares insight from the research on what travel professionals are currently doing around GDPR and best practices for compliance in a post-GDPR world.


 

You can download and listen to The Business of Travel in iTunesStitcherGoogle Play and your other favorite podcast directories. Be sure to subscribe to the show so you don't miss out!

Looking for more resources on GDPR? GBTA members can download these webinars for free when logged into our GBTA Hub:

GDPR: What Travel Professionals Outside Of The EU Should Know

GDPR: What It Is And What It Means For Your Travel Programme


There is also still time to register for today’s webinar presented by GBTA and Cvent:

Gearing Up for GDPR - Confidence, Concern, and Best Practices for Compliance
Wednesday, May 23 at 2pm ET