GBTA News and Commentary

GBTA is the voice of the global business travel industry. GBTA leadership and members are often sought as experts to comment on wide-ranging issues affecting our industry. Our news, editorials and perspectives bring to life the latest business travel industry insights, trends, advocacy, events, research and education.


 

New Research Reveals High Expectations Business Travellers Place on Organsiations for Traveller Safety

Over Two-Thirds of Business Travellers Book Air And Hotels Directly or Through an Online Travel Agency (OTA)

Marianne Varkiani 0 799

More than 8 in 10 (82 percent) business travellers think it is important for their safety for their company to know their travel plans in advance, yet less than half (47 percent) say their organisation has a system in place to capture their travel plans if they book outside of corporate channels, according to new research out today from the Global Business Travel Association (GBTA) in partnership with SAP Concur.

New Research Identifies Disconnects in Travel Program Goals, Policy and Traveler Behavior

Marianne Varkiani 0 1916

Nearly 70 percent of travel buyers say that enforcing policy compliance is among the most challenging aspects of their job, according to new research out today from the Global Business Travel Association (GBTA) in partnership with RoomIt by CWT. While travelers may book out-of-policy for preferred properties or amenities, there is also a large gap in traveler knowledge of company policy

Business Travelers Say Loyalty Matters in Hotel Booking

Travelers Willing to Share Information for Personalized Experience

Colleen Gallagher 0 3252

On average, business travelers consider three hotels before booking and 82 percent say loyalty programs matter when making that decision, according to new research out today from the Global Business Travel Association (GBTA) in partnership with Omni Hotels & Resorts. Additionally, the study reveals nine in 10 business travelers view rewards points and perks as a motivating factor in selecting a hotel and 81 percent believe being a loyalty member results in better service.

Are Business Travel Programs Barring Basic Economy?

New Research Delves into How Managed Travel Policies Address Air Travel

Colleen Gallagher 0 2511

Basic economy fares introduced last year by many airlines are typically cheaper, but come with restrictions, and business travel programs are not on board with them, according to new research out today from the Global Business Travel Association (GBTA) in partnership with Airlines Reporting Corporation (ARC). The study reveals a majority of travel programs (63 percent) never allow basic economy and even more (79 percent) configure their booking tool to hide basic economy fares when travelers are not authorized.

GBTA Forecasts Seven Percent Growth in Global Business Travel Spend, Potentially Signifying End to Era of Uncertainty

Rising Protectionism Threatens to Derail Business Travel Spending Breakout

Colleen Gallagher 0 3828

Global business travel spending reached $1.33 trillion in 2017, advancing 5.8 percent over 2016 levels, according to the GBTA BTI™ Outlook – Annual Global Report & Forecast, a new report released today at GBTA Convention 2018 by the Global Business Travel Association. Spending is forecast to advance another 7.1 percent in 2018 and will expand to $1.7 trillion by 2022.

Travel Buyers Looking to Bring Innovation to Booking Process

Travel Buyer Role Continues to Broaden

Marianne Varkiani 0 3087
Consumerization, personalized booking and live chat top the list of booking innovations travel buyers are most excited about offering through their travel program to improve the user experience, according to new research out today from the Global Business Travel Association (GBTA) in partnership with SAP Concur.

New Research Identifies Business Travel Dining Trends

Marianne Varkiani 0 2844

Clear generational differences exist when it comes to business traveler dining, payment and expensing options, according to new research released today by the Global Business Travel Association (GBTA), in partnership with Dinova, Inc. According to first-of-its-kind research that delves into the psyche of the business diner, Millennials are more likely to dine on-the-go, while Boomers are most likely to wine and dine clients and Gen Xers typically dine in a group with colleagues.

Companies Increasingly Exposed to Financial Loss and Duty of Care Violations as the Number of Meetings Grow

Over Half of Companies Globally Book Simple Meetings Outside of Managed Channels; Over 70 Percent of U.S. Respondents Use Consumer Channels for Simple Meetings

Marianne Varkiani 0 1804

Globally, half of company-held meetings are simple meetings, yet roughly half of survey respondents report their organizations do not use a “managed” meetings channel for simple meetings, according to new research released today by the Global Business Travel Association (GBTA), in partnership with HRS.

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Media Contacts

Colleen Gallagher

Vice President, Communications
+1 703 236 1133
cgallagher@gbta.org

Marianne Varkiani

Communications Manager
+1 703 236 1164
mvarkiani@gbta.org