Gain a Comprehensive Understanding of Business Travel Policy

The Fundamentals of Business Travel Management course is designed for travel buyers and suppliers who want a deeper understanding of the foundational elements of a corporate travel policy. The course is taught by industry professionals with over 20 years of experience in both shaping travel policy and educating business travel managers. Learners will gain a better understanding of business travel management and make themselves indispensable to the needs of their organization.

Did You Know? The first two of seven modules of the course are free for GBTA Members in the Hub in 2024!

Upcoming Courses

Spring sessions

Lead instructor: Simone Buckley

Session Dates: April 16, 23, 30, May 7
Live Classes Weekly, 1:00 PM CET (8:00 AM EDT) – 3:00 PM CET (10:00 AM EDT)
Registration Deadline: April 9, 2024

Fall session

Lead instructor: Simone Buckley

Session Dates: October 1, 8, 15, 22
Live Classes Weekly, 1:00 PM CET (8:00 AM EDT) – 3:00 PM CET (10:00 AM EDT)

Lead instructor: Jen Steinke

Session Dates: April 4, 12, 17, 24
Live Classes Weekly, 11:00 AM EDT (4:00 PM CET) – 1:00 PM EDT (6:00 PM CET)
Registration Deadline: March 28, 2024


Member Price

Non-Member Price

Interested in delivering this course for a group?  Contact us for more information!

What to Expect

Learners should expect to spend up to 2 hours per week on course pre-work. The virtual classes are engaging, on-camera sessions combining lectures and discussions with a focus on weekly modules. At the end of the course, participants will be emailed an electronic Certificate of Completion. Learners are required to attend each live session over the four (4) week period.

GTP holders will earn 14 GTP® Recertification credits.

Become an Indispensable Travel Management Expert

Course Takeaways

  • Real-world case study on travel policy application
  • New connections with industry peers and expert instructors
  • A practical understanding of how to plan, establish and improve a corporate travel policy

Key Topics

  • Overview of Travel Management
  • Travel Policy
  • Creating a Service Model
  • Strategic Sourcing/Vendor Management
  • Travel Technology Basics
  • Data and Analytics/Measuring Success
  • Travel Risk Management

Meet our instructors

jen steinke 2

Jennifer Steinke
Director Travel, Meetings, and Fleet,

Jennifer Steinke is a veteran travel manager with a career that spans over 30 years in the corporate travel industry. She currently serves as Director of Travel, Meetings, and Fleet at Moderna, and is based in Atlanta, GA, USA. Previous roles include leading managed travel programs for PDD, Wholdings, Dycom Industries, ACT, US Foods, Crowley Maritime and ITT Corporation, managing travel spend up to $180m.

Additionally, she has a background in travel management operations, travel technology, travel strategy and operations development in various consulting roles. Her diverse background gives her a unique skill set in developing world class managed travel programs. Jennifer holds a Master’s in Business Administration, a B.S. in Business Management as well as her GTP (Global Travel Professional) and CCTE (Certified Corporate Travel Executive) designations. She is very active in the industry and serves on multiple industry committees and boards, including experience serving as the GBTA Board Member.

simone buckley 1

Simone Buckley
Strategic Advisor
ISON Travel

Simone has a wealth of experience in the corporate travel sector having previously held roles on both the buyer and supplier side of the industry. Most notably she held the CEO position at ITM (Institute of Travel Management), for seven years where she was responsible for the commercial and strategic success of the association. The ITM is the UK partner of GBTA (Global Business Travel Association).

Currently based in London, UK, Simone started her career in business travel nearly 30 years ago as a reservations agent and has subsequently worked in a variety of roles across both national and global Travel Management Companies holding senior positions at Carlson Wagonlit Travel, TripActons and Fello.

In 2016, Simone was inducted into the AWTE Influential Women in Travel, Tourism and Hospitality honors list.


Interested in a specific course? Fill out the form and let us know how we can help. Email [email protected] for further assistance.