Global Hotel Programs Don’t Fit ‘Cookie Cutter’ Mold

Last year, the GBTA Foundation released the 2014 Global Hotel Program Study, in partnership with Best Western, interviewing travel managers in North America and Europe who worked on global corporate travel programs and had a role in hotel selection or negotiation. This year, the two partnered again to look at travel managers based in Asia…

Staying Up to Date on Hotel Cancellation Policies

Staying Up to Date on Hotel Cancellation Policies

Earlier this week, I wrote about new hotel WiFi practices. Cancellations are another area where we are seeing changes in hotel policy that significantly impact business travelers. Recently, Marriott and Hilton, two of the country’s largest hotel chains made broad changes to their cancellation policies. The new cancellation policies require that guests cancel their reservation by…

Travel Managers Find Satisfaction, Cost-Savings with Dynamic Pricing Model
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Travel Managers Find Satisfaction, Cost-Savings with Dynamic Pricing Model

Last week, the GBTA Foundation released a study looking at travel manager awareness, adoption rates and satisfaction with dynamic pricing models for hotels. Dynamic Pricing for hotel corporate rates has been around for approximately 10 years, but the adoption of this pricing model has been a slow one. The study, Dynamic Hotel Pricing – Has…