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Southwest & Etihad Talk Competition, Service and the Future of Airlines

Yesterday, GBTA Convention kicked off its first industry session at Center Stage with Charisse Jones of USA Today asking hard-hitting questions from Southwest Airlines’ Gary Kelly and Etihad Airlines’ James Hogan. The interviews focused on the future of airline competition, Open Skies, antitrust issues and the characteristics that each CEO felt set their airline apart….

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Week in Review

This week’s round-up starts with raves and rants. Money reports on the most loved and hated airlines in America ranked by the number of passenger complaints. Southwest and Jet Blue found themselves among the most liked according to the report. What do you look for from an airline? Skift reported on a SITA survey showing…

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Week in Review

The New York Times ran a special section this week dedicated to business travel. GBTA’s Mike McCormick was interviewed for input on multiple articles including business travel trends in today’s world of traveler centricity and continuing high airfares despite falling oil prices. The special section also hit on business travel to Cuba, mass transit, U.S….