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November 15, 2022

Check-In With Suzanne

Reflections from Brussels: Community, Learning, Advocacy and Action for Business Travel’s Future

Last week hundreds of stakeholders from the global industry gathered in Brussels for a pair of back-to-back GBTA events – the Sustainability Summit and the Europe Conference with VDR – as together we continue to set the agenda and create the platform for the many voices within our sector.

The GBTA Sustainability Summit centered around where we are on our sustainability journey, with action also paramount as we began mapping a climate action plan for the industry.

My Sustainability Summit key takeaways:

  • The world is better connected than ever on climate action, with the European Union having led the way for many years, and now the U.S. stepping up recently with major government funding via the Inflation Reduction Act.
  • Within our industry – we can all contribute. From policy makers to corporate buyers and their chief sustainability officers, from travel and energy suppliers to travel ecosystem intermediaries – diverse voices will be critical in defining solutions and methodologies for reaching a successful outcome.
  • The learnings and debate at the Summit were indeed sobering regarding the current state of the planet – but in the end, were also optimistic – as travel is a force for good and humans need to connect.
  • It’s no longer “why” we need to take action, but rather “how.” As an industry and society, we must urgently find a way to make travel sustainable through innovation, investment, and smart initiatives.

On best practices in business travel – our GBTA Europe Conference in Partnership with VDR covered so much for the over 800 attendees who joined in. We kept the conversation going on sustainability while turning to focus on other essential areas including:

  • the regional recovery outlook
  • travel risk management and traveller care
  • strategic use of data, the role of the TMC, future-proofing through digitalization
  • debating the future of meetings and also what’s ahead for payments

(Couldn’t attend? Sign up for replay options for the Europe Conference and Sustainability Summit.)

Connection and dialogue will now move to Asia-Pacific for the PATA-GBTA APAC Travel Summit, December 8-9, in Bangkok. We’ll take a post-pandemic look at what’s reshaping the state of business travel, tourism, and MICE. We’ll explore regional forecasts, best practices and trends, as well as developments in aviation, hospitality, sustainability, and blended travel. We look forward to rounding out a very productive 2022 by connecting with many of you in APAC.


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New Research on Project, Crew, and Team Travel

Project, crew, and team travel (PCTT) is a significant but overlooked category of business travel that presents unique challenges. In the coming years, PCTT will likely continue to see strong growth. GBTA partnered with Tripgrid to examine how companies manage PCTT – with a special focus on the booking and planning of these trips. To download the report, click here.


Airlines Forced to Pay More Than $600 Million in Refunds to Passengers Amid Pandemic Woes (CNN)

WestJet Enhances Codeshare with Japan Airlines (SIMPLE FLYING)

Airlines Add More Flights Ahead of GE15 (NST)


Lufthansa and Co Without Fear of Recession (FVW)


ANA Operates Domestic Flight with SAF (BUSINESS TRAVELLER)


Reimagining Business Travel for a New Era (MANAGEMENT TODAY)

[Australia] Massive Rebound in Domestic Business Travel (3AW)

Amadeus to Launch Wholly Owned Payments Business in 2023 (BTN)

Industry Spotlight

PATA and GBTA to host APAC Travel Summit in Bangkok, Thailand

The two-day, first-of-its-kind joint event in Asia will address sustainability and best practices in the tourism, MICE, and corporate travel spheres.

The Pacific Asia Travel Association (PATA) in partnership with the Global Business Travel Association (GBTA) will host their inaugural PATA & GBTA APAC Travel Summit at the new, state-of-the-art Queen Sirikit National Convention Center (QSNCC) in Bangkok, Thailand from December 8-9, 2022.

Learn More


Crisis24 Intelligence Brief

China - Officials in Macau, China, adjust quarantine requirements for travelers from Hong Kong, Taiwan, and international locations as of Nov. 14.

Brazil - Protests against presidential election results likely to continue in Brazil through late November. Protest planned in Brasilia Nov. 15.
Spain - Road haulage businesses and truck drivers start an indefinite nationwide strike, Nov. 14. Protest are possible.

United States - Adverse winter weather forecast across parts of the central US through at least Nov. 15. Hazardous travel conditions likely.

More Information

Upcoming Events

The Dawn of the Employee-Centric Travel Program?
November 30
11:00 AM - 12:00 PM

PATA – GBTA APAC Travel Summit - Global Business Travel Association - GBTA
December 8 - 9
Bangkok, Thailand

View More Events

GBTA WINiT Award - John Snyder

Male Ally of the Year | John Snyder, Chief Executive Officer and President, BCD Travel

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GBTA Career Spotlight
Sponsorship Operations and Fulfillment Coordinator

Responsible for managing the overall delivery of sponsorship benefits. Duties include coordinating with Business Development, Research, Education, Marketing, and other departments to ensure overall fulfillment of client benefits are achieved on time. Learn More

View Other Openings
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