April 18, 2023

Check-In with Suzanne

The People, Planet and Paradigms Shaping Business Travel’s Future

Being on the road and among GBTA constituents is always insightful. Last week, I had the pleasure of presenting to the GBTA Tennessee Chapter. Just like the overall return of business travel, the Tennessee Chapter is growing and looking strong, as are many of GBTA’s chapters in the U.S.. It was my pleasure to connect with so many industry travel professionals in Nashville. A big thanks for the opportunity and gracious welcome.

Speaking of connection, the GBTA Board of Directors Virtual Town Hall is the place you’ll want to be on April 24th. (Register here to tune in live or on-demand.) President Denise Truso and Board members will connect with you on topics including sustainability, membership, advocacy, regional updates and Board elections for 2023, along with addressing the questions pre-submitted with your event registration.

During the Town Hall, Denise will also share some early results from our latest GBTA Business Travel Outlook Poll which includes questions on the timely topic of New Distribution Capability (NDC). Serving as a platform for information and debate, GBTA continues to bring together industry voices to share their views and experiences. (Complete poll results will be released April 26th. Be sure to take the poll today as it closes tomorrow.)

With a focus on People and Planet, the GBTA Foundation in its soon-to-be-released benchmarking report is addressing another important topic of how to leverage business travel while reducing climate impact. On April 20th, look for the report, “Managing Emissions from Business Travel Programs,” which provides a snapshot of how companies are reducing emissions from their travel programs and which practices are truly driving change.

And on April 24th the nomination process opens for the 2023 GBTA Board Elections. Five elected Board spots will be available for nominations: two officers (for Direct members), and three At-Large Director seats (two for Direct and one for Allied members). Nominations close May 8th. For eligibility requirements as per GBTA Bylaws and other election process details, visit the Elections page on GBTA.org. Serving on the GBTA Board is the ultimate volunteer opportunity to help shape the future of the association, our members and the industry.



Reducing Flights at Schiphol Airport Could Deliver a Billion Euro Blow to Dutch Trade and Tourism (4HOTELIERS)

Did your Flight Arrive Early? Airlines Plan It That Way (WTOP)

Airlines Suspend Sudan Flights After Saudi Plane Hit by Gunfire (AL MONITOR)


Sabre Retires Sabre Hotel RFP (HOSPITALITY TODAY)


'Fly Less to Do More': Why Businesses Should Reduce Their Air Travel Emissions (BUSINESS GREEN)

The Role of Sustainable Tourism in Shaping the Future of the Hospitality Industry (HOSPITALITY NET)


Online Travel Agency (OTA) Market Is Booming Worldwide (DIGITAL JOURNAL)

Qatar: All Business and Tourist Visas to Be Processed on Hayya Portal (BUSINESS TRAVELLER)

Business Demand Fuels China’s Domestic Travel Recovery (FITCH RATINGS)

Industry Spotlight

Tomorrow: GBTA Webinar
CO2 Emissions Display in the OBTs: Is the Information Good Enough?

Tomorrow, April 19, 2023
1:00 PM - 2:00 PM BST | 2:00 PM - 3:00 PM CEST

For a long time, online booking tools (OBTs) have used generic methodologies to calculate CO2 emissions at point of sale. While they allow to estimate the level of CO2 emissions, these methodologies do not allow travelers to accurately compare several airlines on a same route, and make educated choices on the greenest airline to use. At the same time, travel buyers and travel managers improve the quality of the reporting to report on air CO emissions in a more granular way, using different methodologies.

Join us in this educational session where sustainability meets technology to build a greener program!


Made Possible by
EMEA Aviation Committee


GBTA Conference 2023 | Toronto:
It’s the Place to Be

May 15 - 17 | Toronto

It’s the place where community, learning and advocacy and more all come together for the global business travel industry. The place to build long-term connections, benefit from peer-to-peer education, and advocate for what matters most. To recognize and celebrate those who give back to keep our industry and association. It’s the place where our many voices from around the world join for the one purpose of shaping the future of the industry.

Register today for the most important gathering of the global business travel industry and be a part of the journey.



Crisis24 Intelligence Brief

Canada - Nationwide public workers' strike possible in Canada April 19. Negotiations underway. Transport and business disruptions possible

South Africa - Ongoing flight disruptions affecting Cape Town International Airport, South, Africa as of early April 18. Flight delays, diversions ongoing.

South Korea - Flight disruptions ongoing across Jeju Island, South Korea as of early April 18. Further severe weather forecast.

United Kingdom - Climate activists to stage major demonstrations in central London, UK, April 21-24; heightened security, transport disruptions likely.

More Information

Upcoming Events

Town Hall with the GBTA Board of Directors
April 24
11:00 AM-12:00 PM EDT
10:00 AM-11:00 AM CDT
4:00 PM-5:00 PM BST
5:00 PM-6:00 PM CEST

The Fundamentals of Strategic Meetings Management
May 5
11:00 AM - 1:00 PM

GBTA Canada Conference 2023 – Toronto
May 15 - 17

GBTA Sustainability Summit
June 13

GBTA U.S. Legislative Summit
June 14 - 15

GBTA Convention 2023
Aug 13 - 15

View More Events

Your attendance and participation in the Town Hall with the GBTA Board of Directors on April 24 will contribute greatly to shaping the future of our organization and the industry at large. Submit your question upon registration.

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