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September 8, 2022

News to Know

How Large U.S. Airlines Can Address the Change in Business Travel

When the pandemic hit the world in early 2020, air travel was thrown for a loop as people stayed home and most travel ground to a halt. Over the last two years, a number of predictions have been made about the return of business travel. Delta Airlines recently reported that their business-related revenue matched 2019 but on lower volume and higher prices. Daily, there are media stories about employees’ return to the office and how different companies have different views on what this means.

The effect on the largest U.S. airlines cannot be understated. Prior to the pandemic, business travel for these airlines represented about 20% of their volume but over 50% of their revenue. With business travelers paying rates three to four times that of leisure passengers, the largest U.S. airlines are facing a big challenge if the structural changes in this kind of travel are permanent. Here are five ways that the airlines may need to change to address this...

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American Airlines Can Become ‘A Much Larger Airline,’ CEO Robert Isom says (DALLAS NEWS)

Airlines Clean Up Voucher Rules Just As New DOT Dashboard Goes Live (FORBES)

Many Airlines Will Avoid Hong Kong as Long as Uncertainty Around Covid Travel Curbs Remains, Head of Global Airline Association Warns (SOUTH CHINA MORNING POST)

Vietravel Airlines Named Asia's Leading New Airline at the World Travel Awards Asia and Oceania 2022


Hotels Cater Services to 'Bleisure' Travelers Who Bring Family, Will Pay More for Five-Star Service (COSTAR)


European Aviation Groups Call for EU-wide Mandate on SAF Use (BTN EUROPE)


GBTA Steadies the Course [Q&A] (BTN)

Industry Spotlight

Professional Development
WINiT by GBTA Gala 2022 Awards

Dates: October. 27 
Nomination deadline: September 22, 2022.

Submit your nominations now for the 2022 GBTA WINiT Awards, for top honors in the travel industry, recognizing individuals and companies who support the career development of women, and who together, are driving positive change for women in travel-related individuals.

Awards will be presented at the 2022 GBTA WINiT Gala on October 27th at the Westin Times Square, New York City.  

Learn More


GBTA reconecta CDMX: Educación y Networking 

Dates: October. 27 
Venue: Sofitel Mexico City Reforma,  Mexico

Registration is open for our next event in Mexico City! We are waiting for you on October 6 at the Sofitel Mexico City Reforma. Get ready to be part of this face-to-face reunion that will offer unique presentations added to the Expo sector where you can learn more about what the main allied companies of TÚ Industria have to tell you.
*(local language)

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Crisis24 Intelligence Brief

France - Public transport workers to stage a one-day strike in Lyon, France Sept. 9. Transport disruptions are likely.

Japan and South Korea - Recovery efforts ongoing in western Japan and South Korea Sept. 8 following passage of Typhoon Hinnamnor; protracted disruptions likely.

Japan - Japan shortens isolation period for locally acquired COVID-19 cases as of Sept. 8. Limited domestic measures in effect.

United States - Heatwave forecast across West, Northwestern, and West North Central regions, US through at least Sept. 8. Health concerns likely.

More Information

Upcoming Events
Certificate in Corporate Travel Execution (CCTE)

GBTA Europe Town Hall
September 15

Business Travel Returns: How Travel Managers Are Responding
September 15

Travel Risk Management Bootcamp: Understanding and Implementing ISO31030
September 14 - 15
2:00 PM-5:00 PM BST /
3:00 PM-6:00 PM CEST /
09:00 AM-12:00 PM EDT

WINiT Gala
October 27
7:30 – 10:00 PM ET

GBTA Conference 2022 – Brussels in Partnership with VDR.
Nov 8 - 10

View More Events


View recent GBTA research made possible by Citi! Use these findings to help make informed updates to your travel program with information on how organizations are booking travel today versus three years ago, how policies vary by region, updates on mobile payments for corporate cards and more. Learn More

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GBTA Europe Town Hall | September 15, 2022, 10:00 AM – 11:00 AM (BST) 11:00 AM – 12:00 PM (CET) Register Now

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GBTA Career Spotlight
Director Marketing

Directs marketing objectives, strategies, programs, and policies for all products and services for the organization. Works with the Head of Marketing to translate the overall marketing vision into integrated business plans, tactics, projects, and deliverables. Learn More

View Other Openings
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