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December 12, 2022

News to Know

Online Booking Tool Optimization Top Priority for Travel Managers in 2023

Optimizing online booking tools (OBT) has been identified as the top priority for travel managers for 2023, followed by duty of care, budget control and sustainable practices, according to the latest Institute of Travel Management (ITM) survey of buyer members.

With online booking performance emerging as a major issue for buyers – jumping from fifth to first position on buyers’ list of priorities within the last 12 months – 40 per cent of respondents reported feeling their OBT is "not ready" to support delivery against their top priorities, particularly in relation to duty of care information at point of sale, air and rail policy inclusion, integrated air/rail display, booking changes and disruption handling, and the ability to support traveller wellness policy.

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Business Travel

UK Weather: All Flights Suspended at Stansted Airport (BBC)

Sabre’s Ekert on Economy, Airline Distribution Trends (PHOCUSWIRE)

Eurowings Unveils Major Expansion in Austria (AVIATION SOURCE NEWS)


US Hotel Performance Picks Up, But Slower Than Expected, After Thanksgiving (HOSPITALITY NET)

Marriott Expects to Introduce More Than 35 Luxury Hotels Globally in 2023 (4HOTELIERS)

Accor and OCT Hotel Group Sign Long-Term Partnership (4HOTELIERS)


Sustainable and Smarter Travel on the Cards for 2023 (TRAVEL DAILY MEDIA)


Outbound Travel Inquiries Surge in China Following Optimized Anti-COVID Measures (GLOBAL TIMES)

Industry Spotlight

Enjoy Consolidated Invoices and More With Our New Payment Solution

Business travel just got more convenient thanks to Choice Hotels® Direct Pay provided by TreviPay. With this advanced payment solution, you’ll enjoy:

  • Consolidated invoices for stays across multiple hotels
  • lexible payment options
  • Access to negotiated and chainwide rate codes through preferred booking channels
  • Customized support during enrollment, activation and beyond

Visit our website to learn more about how your business can benefit from Direct Pay.

Learn More


Sustainability Summit 2022 Highlights Report

In November 2022, close to 300 delegates - including 100 corporate travel managers - gathered in Brussels for GBTA’s first-ever Global Business Travel Sustainability Summit. Participants from 20 countries, including business travel professionals, policymakers, NGOs, and experts, tackled the most critical sustainability issues impacting the business travel industry. Through panel discussions, breakouts and an interactive session on climate action planning, the business travel community showcased their strong commitment towards decarbonizing the industry. Revisit the discussion via our event highlights report.


Missed Sustainability Summit? Sign up now and access hours of exclusive footage from Main Stage, breakout sessions and beyond with Summit+. Relive all the ground breaking insights from leaders in business travel from your computer or mobile device. 


Crisis24 Intelligence Brief

Australia - Flooding, disruptions ongoing in parts of eastern Australia as of Dec. 12 due to adverse weather. Disruptions, evacuations continuing.

Philippines - Authorities bolstering security in the Philippines through at least Jan. 1 for the holiday season. Terror warnings possible.

Saudi Arabia - Severe weather forecast across southwestern Saudi Arabia through at least Dec. 15. Flooding ongoing.

United Kingdom - Severe winter weather forecast across most of the UK through Dec. 15. Disruptions to air travel, ground transport ongoing.

More Information

Upcoming Events

GBTA Europe Town Hall
December 14
10:00 AM - 11:00 AM

Travel Risk Management Bootcamp Understanding and Implementing ISO31030
January 17 - 18

View More Events

A Special 100th Podcast: The GBTA Foundation and Creating a Better Future for People and Planet

The GBTA Foundation, the charitable arm and outgrowth of GBTA’s overall mission...

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GBTA Career Spotlight
Sponsorship Operations and Fulfillment Coordinator

Responsible for managing the overall delivery of sponsorship benefits. Duties include coordinating with Business Development, Research, Education, Marketing, and other departments to ensure overall fulfillment of client benefits are achieved on time. Learn More

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