…non-members may purchase the report through the GBTA Foundation by emailing pyachnes@gbtafoundation.org. Click here to view a free preview of the research. Methodology: The GBTA Foundation conducted an online survey…
…that 64 percent felt that the “Passenger Bill of Rights” does not adequately protect the business traveler. Additionally, 69 percent felt that the federal government should conduct a review de…
…by moving the guest to a different room or apologizing in person with a gift basket. Once all the pitches were given, participants reviewed the voting criteria and had the…
On Tuesday, the House Transportation and Infrastructure Committee held a hearing on U.S. airline customer service featuring representatives from United, Alaska, Southwest, American and the Consumers Union. According to Skift,…
…Beyond Green, is available exclusively to GBTA members by clicking here and non-members may purchase the report through the GBTA Foundation by emailing pyachnes@gbtafoundation.org. Download a free preview de la…
La Fondation GBTA a mené une multitude de recherches cette semaine. Tnooz a publié un nouveau rapport montrant les attitudes et les expériences actuelles des voyageurs d'affaires, notamment l'impact de la technologie,…
…and forced a review of supply chain networks, resulting in many countries looking to source locally. Job losses in the business travel industry have been extensive. The loss in…
For this week’s episode, The Business of Travel interviews GBTA’s SVP of Professional Development and Research Amanda Cecil to learn all about what to expect out of education at the…
Le secteur des voyages d’affaires subit les effets du Brexit : la demande hôtelière au Royaume-Uni devrait grimper en flèche et bondir de 30 % au second semestre…
The United States is projected to lose $1.3 billion in travel-related expenditures in 2017, including hotels, food, rental cars and shopping expenses that inbound travelers would have spent. According to…
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