May 11, 2023

News to Know

Automation Steps in to Fill Hospitality Service Staff Shortages

The pandemic had a massive ripple effect on jobs throughout the hospitality industry. Travel restrictions and social distancing brought business and recreational travel to a standstill. The industry has been slow to recover, partly due to Zoom and other teleconferencing services supplanting many forms of business travel. Hotels laid off and furloughed employees in record numbers to cut costs during the pandemic. Now 97% of hotels report labor shortages as travel picks up, and restaurants are in the same boat.

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Uber Launches Flight Bookings in U.K. Powered by Hopper (PHOCUSWIRE)


Travel Companies Urged to Take Action on Climate Change (ZAWYA)

Emirates Creates US$200 Million Sustainability Fund (BTN EUROPE)


Airbnb on GBT-4 Being Right for Travel (HOSPITALITY NET)

Canary Technologies and Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers (HOSPITALITY NET)


Network Rail Reacts to Changing Travel Patterns (BUSINESS TRAVELLER)


Business Travel Builds Significant Momentum (BUSINESS PLUS)

Small and Midsized Companies to Boost Business Travel Rebound in 2023 (JAPAN TIMES)

Has China’s Reopening Lived up to the Travel Industry’s Expectations? (BTN EUROPE, FEATURES GBTA)

Expedia Is Betting That AI Will Change the Way We Travel (FAST COMPANY)

Industry Spotlight


GBTA Europe
GBTA Supports European Commission’s Initiative on Multimodal Digital Mobility Services (MDMS)

Following the recent round of advocacy meetings in Brussels, GBTA has collaborated with GBTA committees, members, and stakeholders to issue a position paper supporting the European Commission's initiative on Multimodal Digital Mobility Services (MDMS), which aims to reduce the fragmentation of digital mobility services in the EU, improve data sharing and facilitate the transition to sustainable transport options, as well as the combination of various transport modes, for example air and rail.

Read GBTA’s full MDMS position paper.


Certificate in Corporate Travel Execution
Registration Is Now Open

This course is only being offered once in 2023,
so secure your spot today.

The Certificate in Corporate Travel Execution (CCTE), in collaboration with Cornell University’s Executive Education Division, is a tailored education program designed for both corporate buyers overseeing managed travel programs and travel product and service suppliers. This program offers a virtual classroom experience focused on key business travel topics such as accounting, finance, human resources, sales strategy, risk and legal issues, and travel procurement.


For more information on the schedule and agenda, click here.

GBTA Convention 2023 Exhibitors

My Place Hotels of America
Booth 3048
Booth 2608
oneworld Alliance
Booth 815
Pan Pacific Hotels & Resorts America Inc.
Booth 2808
Red Roof
Booth 1045
Reston Limousine
Booth 1247

See All GBTA Convention 2023 Exhibitors


Crisis24 Intelligence Brief

Canada - Activists plan rallies, march in Ottawa, Ont., Canada, May 11 to denounce abortion, euthanasia. Tight security, disruptions likely.

France - Activists likely to stage further protests across France through mid-May after Constitutional Council approves pension reform.

Italy - Severe weather forecast across much of Italy through at least May 13. Possible transport, business, and utility disruptions.

Thailand - Severe weather forecast across much of Thailand through at least May 16. Possible transport, business, utility disruptions.

More Information

Upcoming Events

GBTA Canada Conference 2023 – Toronto
May 15 - 17

PredictX Webinar
May 17
11:00 AM - 12:00 PM ET

GBTA Sustainability Summit
June 13

GBTA U.S. Legislative Summit
June 14 - 15

GBTA Convention 2023
Aug 13 - 15

GBTA APAC Conference 2023 - Singapore
September 19 - 20

View More Events

Save the date for GBTA APAC Conference 2023 - Singapore, 19 - 20 September! Join us for this event which will focus on the key issues as well as the opportunities facing the business travel industry in APAC today. More information to follow soon, in the meantime register your interest here.

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GBTA Career Spotlight
Is Your Company Hiring?

Use the GBTA Career Center to post your business travel job openings and access thousands of qualified industry professionals looking to make their next career move.

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