New Report from Cvent and GBTA Sheds Light on the Transforming Role of the Corporate Travel Manager

GBTA and Cvent partnered to conduct a study examining the ongoing adjustments travel managers are currently making to their responsibilities, compensation, and job satisfaction, and released the findings yesterday. Titled “The Life and Times of a Corporate Travel Manager: Travel Manager Reflections on Their Career and the Evolving Role,” the report explores the critical and evolving role of travel managers, including their reshaped responsibilities, compensation insights, DE&I advances and career satisfaction.

Among the key findings from U.S., Canada and Europe/UK-based travel managers:

• Almost all respondents (90%) "like” (58%) or “love” (31%) working in the field. They are satisfied with work-life balance and engagement with their day-to-day responsibilities.
• U.S.-based travel managers expect to earn a median salary of $117,500 this year, which represents an increase of 3.5% from 2022
• European Union travel managers expect to earn on average €70.000 in 2023, a 1.9% increase from last year.

“The past few years have required navigating unprecedented changes and a new landscape for business travel, and that includes for our industry’s workforce. So it’s essential for us to examine how travel managers fit into this forever-changed world.” said Suzanne Neufang, CEO, GBTA.

Members from the GBTA, Cvent and Fidelity International Marketing and Research teams will be presenting the report and its findings – along with more insights and discussion – on June 21, 2023, at 11:00 AM ET, in a free webinar. Interested attendees can register here.

GBTA members can access the complete research report and infographic from the GBTA Member Hub. The report can also be downloaded on the Cvent website.

Read the full announcement here

Industry Spotlight

New GBTA Podcast
The Great Attraction: Placing Employees Front and Center

"Happy employees, happy company!" Placing employee well-being, DE&I and digitalization ‘front and center’ is critical to spur employee engagement and appeal to job seekers.

In this latest podcast, Chad Lemon, former TV broadcaster and BCD moderator is joined by industry experts Angela Williams, Vice President, People & Culture, BCD UK & Ireland, and Lynne Griffiths, CEO, Sirus Talent Solutions, to discuss the challenges facing the business travel industry around recruitment, retention and attracting new talent.

You can also read more here in a report from BCD in partnership with GBTA about “The Big Idea: Travel and the Law of Attraction.”

Certificate in Corporate Travel Execution
Registration Is Now Open

This course is only being offered once in 2023,
so secure your spot today.

The Certificate in Corporate Travel Execution (CCTE), in collaboration with Cornell University’s Executive Education Division, is a tailored education program designed for both corporate buyers overseeing managed travel programs and travel product and service suppliers. This program offers a virtual classroom experience focused on key business travel topics such as accounting, finance, human resources, sales strategy, risk and legal issues, and travel procurement.

For more information on the schedule and agenda, click here.

GBTA Convention 2023 Exhibitors

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Crisis24 Intelligence Brief

Argentina - Activists plan protests across Argentina June 2-3 to denounce gender violence. Heightened security, business and transit disruptions likely.

Cuba and United States - TD 2 tracking southward over Gulf of Mexico as of late June 1. Close approach to western Cuba late June 3.

France - Anti-fascist activists to stage demonstrations in Paris, France, June 4, 5. Heightened security, transport disruptions likely.

Mexico - Volaris Airlines to strike across Mexico June 2. Flight disruptions, cancelations likely; reconfirm bookings.

More Information