July 17, 2023

News to Know

Q&A: GBTA’s Suzanne Neufang on the Evolution of Business Travel

Business travel has been steadily increasing after a pandemic-era downturn, and industry professionals are adapting to meet travelers’ changing needs. In this interview, Global Business Travel Association CEO Suzanne Neufang discusses the business travel forecast, the industry’s growing focus on sustainability and what will be on the agenda for the association’s annual GBTA Convention in August.

How has business travel rebounded since the beginning of the pandemic, and what does GBTA predict for the near future? Have inflation and economic uncertainty had an impact on business travel in recent months?
Business travel has been making a steady comeback from the pandemic over the past 18-24 months. We started seeing a return of domestic trips in 2021, and last year the rebound gained even more momentum. In an April GBTA poll, travel buyers estimated that domestic business travel bookings have reached 72% of pre-pandemic levels, while international bookings have recovered to 63%. Spend is tracking even higher. This positive trend is expected to continue, indicating a strong outlook for business travel.

Continue Reading

More Summer Travel Delays: Major Northeast Airports Issue Ground Stops (CNN)

Nigerian Authorities Warn Airlines Over Fuel Contamination Incidents (SIMPLE FLYING)

Airlines Grapple With Rise in Turbulent Passengers (MANILA TIMES)


Access Group Acquires Guestline to Expand Offerings to Hotel Sector (PHOCUSWIRE)

Hotel Execs Face New Reporting Challenge. Here’s What They Need to Know. (SKIFT, MAY REQUIRE SUBSCRIPTION)

Hotel Experts on Staffing Issues, AI and “Selling Happiness” (PHOCUSWIRE)


Green Energy Tycoon to Launch UK’s First Electric Airline (THE GUARDIAN)

G20 Welcomes Roadmap to Make Tourism Key Driver of Sustainable Development Goals (4HOTELIERS)

Only 16% of Business Travellers Prioritize Sustainability in Trip Planning (TRAVEL DAILY MEDIA)

Industry Spotlight

Book More Business Travel with Hotel Engine

Increase your reach and unlock more bookings with Hotel Engine’s commission-free platform! Serving over 40,000 small to medium sized businesses, we help hotels gain lucrative bookings from industries like construction, transportation, healthcare, government and more. Our hands-on team offers data-driven recommendations to help you make the most of our platform and reach the largest possible audience of motivated bookers in your target market.

Learn More


Meet Our Team. Explore Your Options.
Enjoy the United Club.

Schedule a first-time meeting with United at GBTA Convention and earn a one-time United Club pass for your company. Be among the first 10 companies to finalize your travel program by 11/30/2023 and earn five United Club memberships for your company.

No matter how big (or small) your company is, we offer travel solutions made especially for your business travel needs. Schedule time with us at GBTA to find out how we can take your business to new heights.

Learn More


GBTA Convention 2023
Opportunity to Sign up for Your Global Entry Interview at GBTA Convention, Dallas, TX

U.S. Customs and Border Protection (CBP) officers will be at the Global Business Travel Association Convention in Dallas in August 2023, to conduct in-person enrollment interviews for CBP’s Global Entry program. Global Entry allows expedited clearance for preapproved, low-risk travelers upon arrival in the United States. Participants may enter the U.S. using automated kiosks or touchless portals located at 62 U.S. airports, and 15 preclearance sites.

Global Entry approval also allows U.S. travelers to be eligible to participate in the Transportation Security Administration’s (TSA) PrePre✓® program, which expedites screening through TSA checkpoints at participating airports.

Learn More


GBTA Europe
Unlocking the Potential of Digital Travel Documents

  A key pillar of GBTA’s global advocacy positions is improved passenger movement across borders. To further global improvements, GBTA commented on the European Commission’s initiative to digitalise travel documents to advance security and ease of movement.

GBTA’s key priorities, include;

  • seamless cross-border travel and passenger clearance,
  • robust data privacy,
  • and standards that support interoperable digital systems for all travellers.

GBTA consulted with the European Advisory Board and committees to craft positions for the EU Consultation to ensure the positions reflected the needs and market experience of the European traveler.

GBTA will continue to push for these considerations in Europe and on a global level to ensure these standard are entrenched as the utilization of digital travel documents grow.

Read the full Position Paper submitted to the European Commission here.

Upcoming Events

How to Reduce the Complexity of Global Travel Programs
Jul 26
11:00 AM - 12:00 PM ET

GBTA Convention 2023
Aug 13 - 15

GBTA APAC Conference 2023 - Singapore
September 19 - 20

GBTA + VDR Europe Conference 2023 – Hamburg
November 14 - 16

View More Events

Explore invaluable insights at the intersection of politics and the global business travel industry with the newest edition of the Politics of Travel.

View Post

GBTA Career Spotlight
Is Your Company Hiring?

Use the GBTA Career Center to post your business travel job openings and access thousands of qualified industry professionals looking to make their next career move.

Get Started
Facebook  Twitter  LinkedIn  Youtube  GBTA Blog

Was this email forwarded to you? Please sign up to receive GBTA emails.
Not a member? Join today.

Advertise | Post a Job. | How can GBTA help solve your industry challenges?


Global Business Travel Association
107 S West St., Suite 762, Alexandria, VA 22314
tel: +1 703 684 0836 | web: gbta.org

Copyright © 2023, All rights reserved.
Update your GBTA email preferences