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December 19, 2023

News to Know


Here's How to Find Your Lost Luggage — And What Compensation Airlines Owe You If They Misplace Your Baggage
(SOURCE: CBS NEWS)

Nothing is more headache-inducing than when an airline loses track of your checked bag and you arrive at your destination — and your belongings do not. But travel experts say lost or delayed luggage can actually present an opportunity — to go shopping on the airline's dime.  "When your bag does get delayed, you are essentially allowed to go purchase things that you need in the interim," said Scott Keyes, founder of Going.com, a travel tips site. 

Of the 362.6 million bags checked on direct flights with the 10 largest airlines and their partners from January through September, 2.25 million were lost or damaged, according to a report from the Office of Aviation Consumer Protection.

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AVIATION

Passenger Complaints Against Airlines Set to Double This Year After Catastrophic 2022 (LOS ANGELES TIMES)

Southwest Airlines Agrees to $140 Million Penalty Over 2022 Holiday Meltdown (REUTERS)

Hundreds of Alaska Airlines Flight Attendants Expected to Picket Outside PDX (KGW)

Etihad Airways Strengthens Ties with China Eastern Airlines (SIMPLE FLYING)

HOSPITALITY

New Sabre Leader for Lodging, Ground Details Distribution Strategy (BTN)

The Unbound Collection by Hyatt Expands in Europe (4HOTELIERS)

SUSTAINABILITY

WebBeds Partners To Increase the Availability of Eco-Certified Properties Listed on Its Platforms (4HOTELIERS)

OTHER SECTORS

Expect More Business Travel and AI in 2024 (HOSPITALITY TODAY)

Arabian Travel Market (ATM) Partners with ICCA and GBTA to Boost MICE and Business Travel (TRAVEL AND TOUR WORLD)

Industry Spotlight


GBTA Canada
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GBTA and the #GBTAFoundation participated in a White House announcement event as part of the Biden Administration's unveiling of new commitments to support sustainable travel - including new Federal employee travel guidelines on the use of sustainable transportation...

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