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December 19, 2023

News to Know

Here's How to Find Your Lost Luggage — And What Compensation Airlines Owe You If They Misplace Your Baggage

Nothing is more headache-inducing than when an airline loses track of your checked bag and you arrive at your destination — and your belongings do not. But travel experts say lost or delayed luggage can actually present an opportunity — to go shopping on the airline's dime.  "When your bag does get delayed, you are essentially allowed to go purchase things that you need in the interim," said Scott Keyes, founder of, a travel tips site. 

Of the 362.6 million bags checked on direct flights with the 10 largest airlines and their partners from January through September, 2.25 million were lost or damaged, according to a report from the Office of Aviation Consumer Protection.

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Passenger Complaints Against Airlines Set to Double This Year After Catastrophic 2022 (LOS ANGELES TIMES)

Southwest Airlines Agrees to $140 Million Penalty Over 2022 Holiday Meltdown (REUTERS)

Hundreds of Alaska Airlines Flight Attendants Expected to Picket Outside PDX (KGW)

Etihad Airways Strengthens Ties with China Eastern Airlines (SIMPLE FLYING)


New Sabre Leader for Lodging, Ground Details Distribution Strategy (BTN)

The Unbound Collection by Hyatt Expands in Europe (4HOTELIERS)


WebBeds Partners To Increase the Availability of Eco-Certified Properties Listed on Its Platforms (4HOTELIERS)


Expect More Business Travel and AI in 2024 (HOSPITALITY TODAY)

Arabian Travel Market (ATM) Partners with ICCA and GBTA to Boost MICE and Business Travel (TRAVEL AND TOUR WORLD)

Industry Spotlight

GBTA Canada
Call for Volunteers

Today is the last day to submit your application

If you would like to contribute to the advancement of the Canadian business travel industry and expand your professional network, consider volunteering with GBTA Canada. Your involvement will not only allow you to play a key role in shaping the industry's future but also provide opportunities for personal and professional growth.

The following position openings are now available:

  • Advisory Board Direct Member: 4 Positions Available
  • Meeting and Events Committee: Committee Chair
  • Transportation Committee: Committee Chair & Vice Chair
  • Committee Members - Direct (Available for All Committees)
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**Please note, You must have an active GBTA membership for the full volunteer term. The deadline to apply is December 19 at 11:59 PM EST.

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GBTA and the #GBTAFoundation participated in a White House announcement event as part of the Biden Administration's unveiling of new commitments to support sustainable travel - including new Federal employee travel guidelines on the use of sustainable transportation...

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