GBTA Leadership

As a global industry organization, GBTA relies upon experienced and dedicated business travel industry professionals to guide its strategy and direction to better serve our members at large and the business travel industry as a whole. Our global leadership is comprised of several groups of volunteer and staff leaders whose mission is to ensure the health and growth of the organization.

Go to GBTA Board of Directors

Go to Allied Leadership Council

Go to Staff Leadership

Go to 2020 - 2021 WINiT by GBTA Strategic Advisory Board

GBTA Board of Directors

Mission

GBTA is a member-driven organization. Our Board of Directors is the organization’s governing body comprised of members from throughout the diverse global business travel industry. The Board is responsible for establishing the focus and direction of the association.

Structure

The Board (“Directors”) has thirteen (13) Members, including two (2) Direct Member Officers (President and Vice President), one (1) US CPC President, two (2) Regional Directors, seven (7) At Large Directors, and one (1) Allied Leadership Council President. Additionally, the CEO also serves as an ex officio  Member of the Board.

GBTA Executive Board Members

Denise Truso, CCTE, GTP
President, GBTA
Global Travel Manager
PayPal

Email Denise

Mark Cuschieri
Vice President, GBTA
Executive Director
Global Head of Travel
UBS - UK

Email Mark

Sharlene Ketwaroo-Nanoo
Direct Seat, Regional Canada, GBTA
Category Manager, Travel
Rogers Communications - Canada

Email Sharlene

Jens Liltorp, CCTE
Direct Seat, Regional Europe, GBTA
Manager, Global Travel and Meetings
LEO Pharma, Denmark

Email Jens

Michelle (Mick) Lee
Direct Seat, At Large, GBTA
Head Corporate Services, Travel and Events
BNY Mellon - United States

Email Mick

Connie Smith
Direct Seat, At Large, GBTA
Manager, Global Travel Services
McCain Foods Limited

Email Connie

Rita Visser
Direct Seat, At Large, GBTA
Director, Global Travel Sourcing & GPO
Oracle

Email Rita

Maria Chevalier
Allied Seat, At Large, GBTA
EVP, Customer Success
Predict X - United States

Email Maria

Phillip Peña
Allied Seat, At Large, GBTA
Managing Director of Luxury Sales, Americas
Hilton Luxury Brands

Email Phillip

Will Pinnell
Allied Seat, At Large, GBTA
Vice President, Digital & Product Strategy
BCD Travel - United States

Email Will

Alison Taylor
Allied Seat, At Large, GBTA
Chief Customer Officer
American Airlines - United States

Email Allison

Rosemary Maloney
CPC President, GBTA
Manager, Corporate Travel Programs
Madison Square Garden Entertainment

Email Rosemary

Dorothy Dowling
President, Allied Leadership Council &
WINiT Strategic Advisor, GBTA
Senior Vice President and
Chief Marketing Officer
BWH | Hotel Group

Email Dorothy

Suzanne Neufang
CEO, GBTA
Ex-officio Member

Email Suzanne

Board of Directors Travel Policy

Allied Leadership Council

Mission

GBTA’s Allied Members are a vital conduit for addressing the travel industry’s most pressing issues and assuring that their concerns are addressed by GBTA. The Allied Leadership Council represents GBTA Allied Members by acting as an advocate for the Allied community within GBTA, and assures that the Allied/GBTA relationship remains strong and productive.

Structure

The Allied Leadership Council president (elected by ALC members) sits on the GBTA Board of Directors, and offers input and votes on all issues pertaining to the future direction of GBTA.

Objectives

To serve as the voice of the Allied Membership
To increase GBTA Board and Staff awareness of the Allied community and its needs
To reinforce the value of Allied membership to business travel suppliers

Allied Leadership Council Members

Dorothy Dowling

President, Allied Leadership Council &
WINiT Strategic Advisor, GBTA
Senior Vice President and
Chief Marketing Officer
BWH | Hotel Group

Tammy Routh

Vice President, Allied Leadership Council, GBTA
Senior Vice President
Global Sales Organization
Marriott International

Reggie Aggarwal

Founder & CEO
Cvent

Susan Anderson

Head of Global Uber for Business
Uber

Doreen Burse

Senior Vice President
United Airlines

Maria Chevalier

Executive Board Member, GBTA
Executive Vice President
PredictX

Meagen Eisenberg

Chief Marketing Officer
TripActions

David Harvey

Vice President
Southwest

David Holyoke

Global Head of Business Travel
Airbnb

Beth Kinerk

Senior Vice President
Avis Budget Group, Inc

Robert McDowell

Chief Commercial Officer
Choice Hotels International

Donald Moore

Senior Vice President Business Rental Sales & Global Corporate Accounts
Enterprise Holdings, Inc.

Phillip Peña

Executive Board Member, GBTA
Managing Director of Luxury Sales,
Americas
Hilton Luxury Brands

Alexa Perry

Executive Director, Marketing
CTM

Will Pinnell

Executive Board Member, GBTA
Vice President, Product Strategy
BCD Travel

Michael Qualantone

Executive Vice President & General Manager, Global Supplier Relations
American Express Global Business Travel

Casey Rodriguez

Senior Vice President
Hertz

Bob Somers

Senior Vice President – Global Sales
Delta Air Lines

Alison Taylor

Executive Board Member, GBTA
Chief Customer Officer
American Airlines

Jeroen van Velzen

Senior Vice President
Emburse

Apply to get involved with the Allied Leadership Council: Allied Leadership Council Application

Staff Leadership

Mission

GBTA Staff leadership develop plans and initiatives to execute the mission of GBTA as defined by the Board of Directors and its members. Staff leaders represent various global regions and specific roles needed to carry out the Board mission.

Objectives

To serve GBTA members and fulfill the mission as defined by the GBTA Board of Directors
To advocate for the business travel industry with global governmental bodies and with media influences shaping the view of business travel.
To provide global business travel member benefits, including: continuing education, career advancement, access to business travel research and tools and industry networking.
To grow membership and involvement with the organization, and shape the future of the global business travel industry.

GBTA Staff Leadership

Suzanne Neufang
CEO
GBTA

Hema Shah
Senior Vice President and Chief Financial Officer
GBTA

Robert Ambrozy
Executive Vice President, Global Sales and Business Development
GBTA

Lisa Censullo
Executive Vice President
GBTA

Shane Downey
Vice President, Government and Community Relations
GBTA

Debbie Iannaci
Senior Director, Communications, PR & Research
GBTA

Jill Koronkiewicz
Sr. Director, Education and Engagement
GBTA

Jess Hayes
Senior Director of Digital, Growth Marketing & Membership Operations
GBTA

Liz Huh, CMP, CAE
Senior Vice President, Global Operations
GBTA

Peggy Miller Dolphin
Senior Vice President, Sales – Americas
GBTA

Melanie Garrett
Senior Vice President, Sales – EMEA
GBTA

International Leadership

Catherine Logan
Regional Vice President - EMEA
GBTA

Nancy Tudorache, CTE
Regional Vice President - Canada
GBTA

Candela Fernandez Wyngaard
Senior Manager - LATAM
Lupita Gómez
Regional Director - LATAM
GBTA

2020 - 2021 WINiT by GBTA Strategic Advisory Board

Mission

WINiT is a network serving as a catalyst to drive positive change for the career mobility of women in the travel-related industries.

Leadership

Michelle (Mick) Lee
Founder and Chair of WINiT SAB, Gala, Convention and Social Media &
Executive Board Member, GBTA
Managing Director
BNY Mellon

Dorothy Dowling
WINiT Strategic Advisor
Senior Vice President and
Chief Marketing Officer
BWH | Hotel Group

Beth Kinerk
Vice Chair, WINiT SAB
Senior Vice President of Sales
Avis Budget Group

Glass Breakers

Mary Ellen Hess
Glass Breaker - Mentoring and Industry Workforce Sustainability
Executive Vice President, Business Development
Corporate Travel Management (CTM)

Patti Huska
Glass Breaker - Redefining Return to the Road and Return to the Office
Chief People Officer
American Express Global Business Travel