GBTA Leadership

As a global industry organization, GBTA relies upon experienced and dedicated business travel industry professionals to guide its strategy and direction to better serve our members at large and the business travel industry as a whole. Our global leadership is comprised of several groups of volunteer and staff leaders whose mission is to ensure the health and growth of the organization.

GBTA Board of Directors

Mission

As a global industry organization, GBTA relies upon experienced and dedicated business travel industry professionals to guide its strategy and direction to better serve our members at large and the business travel industry as a whole. Our global leadership is comprised of several groups of volunteer and staff leaders whose mission is to ensure the health and growth of the organization.

Structure

The Board (“Directors”) has thirteen (13) Members, including two (2) Direct Member Officers (President and Vice President), one (1) US CPC President, two (2) Regional Directors, seven (7) At Large Directors, and one (1) Allied Leadership Council President. Additionally, the CEO also serves as an ex officio  Member of the Board.

denise

Denise Truso, CCTE, GTP

President, GBTA

Global Travel Manager
PayPal

mark

Mark Cuschieri

Vice President, GBTA

Executive Director
Global Head of Travel
UBS – UK

denise

Will Pinnell

Treasurer and Allied Seat, At Large, GBTA 

Vice President, Global Sales & Solutions Engineering
BCD Travels

sharlene

Sharlene Ketwaroo-Nanoo

Direct Seat, Regional Canada, GBTA

Category Manager, Travel
Rogers Communications – Canada

jens

Jens Liltorp, CCTE

Direct Seat, Regional Europe, GBTA

Manager, Global Travel and Meetings
LEO Pharma, Denmark

denise

Michelle (Mick) Lee

Direct Seat, At Large

Head Corporate Services, Travel and Events
BNY Mellon – United States

mark

Barbara Rose

Direct Seat, At Large

Americas Travel, M&E Lead
Ernst and Young

sharlene

Sue Spear

Direct Seat, At Large

Travel and Fleet Manager
Cengage Learning

jens

Maria Chevalier

Allied Seat, At Large

Senior Director
Connectivity Partnership
TripActions

mark

Kevin Sullivan

Allied Seat, At Large

Senior Director of Sales (Global, National, Analytics, Customer Success)

sharlene

Alison Taylor

Allied Seat, At Large

Chief Customer Officer
American Airlines – United States

jens

Rosemary Maloney

CPC President

Travel & Expense Manager
Alteryx

denise

Tammy Routh

President, Allied Leadership Council, GBTA

mark

Suzanne Neufang

CEO, GBTA

Ex-officio Member

Mission

GBTA’s Allied Members are a vital conduit for addressing the travel industry’s most pressing issues and assuring that their concerns are addressed by GBTA. The Allied Leadership Council represents GBTA Allied Members by acting as an advocate for the Allied community within GBTA, and assures that the Allied/GBTA relationship remains strong and productive.

Structure

The Allied Leadership Council president (elected by ALC members) sits on the GBTA Board of Directors, and offers input and votes on all issues pertaining to the future direction of GBTA.

Objectives

  • To serve as the voice of the Allied Membership
  • To increase GBTA Board and Staff awareness of the Allied community and its needs
  • To reinforce the value of Allied membership to business travel suppliers

Allied Leadership Council Members

denise

Tammy Routh

President, Allied Leadership Council

Senior Vice President
Global Sales Organization
Marriott International

mark

Beth Kinerk

Vice President, Allied Leadership Council

Senior Vice President
Avis Budget Group, Inc.

sharlene

Reggie Aggarwal

Founder & CEO
Cvent

jens

Susan Anderson

Head of Global Uber for Business
Uber

denise

Doreen Burse

Senior Vice President
United Airlines

mark

Maria Chevalier

Board of Directors Member, GBTA

Senior Director
Connectivity Partnership
TripActions

sharlene

Lukasz Dabrowski

SVP Global Supplier Relations
HRS

jens

Meagen Eisenberg

Chief Marketing Officer

alexferdinand 200 min

Alex Ferdinand

Managing Director, Worldwide Sales
BWH Hotel Group

denise

Valerie Gavin

Senior Vice President, Sales
Accor, North & Central America

mark

David Harvey

Vice President
Southwest

sharlene

David Holyoke

Global Head of Business Travel
Airbnb

denise

Robert McDowell

Chief Commercial Officer
Choice Hotels International

mark

Donald Moore

Senior Vice President Business Rental Sales & Global Corporate Accounts
Enterprise Holdings, Inc.

jens

Alexa Perry

Executive Director, Marketing
CTM

denise

Will Pinnell

Board of Directors Member, GBTA

Vice President, Product Strategy
BCD Travel

mark

Michael Qualantone

Executive Vice President & General Manager, Global Supplier Relations
American Express Global Business Travel

sharlene

Casey Rodriguez

Senior Vice President
Hertz

jens

Bob Somers

Senior Vice President – Global Sales
Delta Air Lines

kevin sullivan min 200

Kevin Sullivan

Board of Directors Member, GBTA

Vice President, Digital & Product Strategy
Southwest Airlines

Alison Taylor

Alison Taylor

Board of Directors Member, GBTA

Chief Customer Officer
American Airlines

denise truso

Denise Truso, CCTE, GTP

President, GBTA

Global Travel Manager
PayPal

rebecca

Rebecca Sheehan

VP, Solutions Strategy
Emburse

Mission

GBTA Staff leadership develop plans and initiatives to execute the mission of GBTA as defined by the Board of Directors and its members. Staff leaders represent various global regions and specific roles needed to carry out the Board mission.

Structure

  • To serve GBTA members and fulfill the mission as defined by the GBTA Board of Directors
  • To advocate for the business travel industry with global governmental bodies and with media influences shaping the view of business travel.
  • To provide global business travel member benefits, including: continuing education, career advancement, access to business travel research and tools and industry networking.
  • To grow membership and involvement with the organization, and shape the future of the global business travel industry.

GBTA Staff Leadership

Suzanne Neufang

CEO
GBTA

Hema Shah

CFO and EVP – Strategy
GBTA

Robert Ambrozy

Executive Vice President, Global Sales and Business Development
GBTA

Shane Downey

Vice President, Government Relations
GBTA

Debbie Iannaci

Vice President, Communications, PR & Research
GBTA

Jill Koronkiewicz

Vice President, Education and Engagement
GBTA

Jess Hayes

Vice President, Marketing and Membership Operations
GBTA

Delphine Millot

Senior Vice President, Sustainability
GBTA

Peggy Miller Dolphin

Senior Vice President, Sales – Americas
GBTA

Melanie Garrett

Senior Vice President, Sales – EMEA
GBTA

International Leadership

Catherine Logan

Regional Vice President – EMEA
GBTA

Nancy Tudorache, CTE

Regional Vice President – Americas
GBTA

Candela Fernandez Wyngaard

Senior Manager – LATAM

Lupita Gómez

Regional Director – LATAM
GBTA

Mission

WINiT is a network serving as a catalyst to drive positive change for the career mobility of women in the travel-related industries.

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Leadership

denise

Michelle (Mick) Lee

Founder and Chair of WINiT SAB, Gala, Convention and Social Media &
Board of Directors Member, GBTA

Managing Director
BNY Mellon

mark

Dorothy Dowling

WINiT Strategic Advisor

sharlene

Beth Kinerk

Vice Chair, WINiT SAB

Senior Vice President of Sales
Avis Budget Group

Glass Breakers

denise

Mary Ellen Hess

Glass Breaker – Mentoring and Industry Workforce Sustainability

Executive Vice President, Business Development
Corporate Travel Management (CTM)

mark

Patti Huska

Glass Breaker – Redefining Return to the Road and Return to the Office

Chief People Officer
American Express Global Business Travel

sharlene

Christle Johnson

Glass Breaker – Education

Vice President, Travel and Business Services
Johnson Downie LLC

laura smith

Laura Smith

Glass Breaker – Male Allyship and Support

Executive Vice President, Sales, Marketing and Customer Experience
Hertz Corporation

Strategic Advisory Board Members

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Aileen Furlong

Managing Director, Global Corporate Sales
United Airlines

dave hilfman 3

Dave Hilfman

Travel Industry Advisor

tara

Tara Ketcham

Assistant Vice President, Business Development
Enterprise Holdings

kelly kuhn 2

Kelly Kuhn

Special Advisor
CWT

denise

Malaika Myers

Chief Human Resources Officer
Hyatt Hotels Corporation

kristen shovlin updated (002) 2

Kristen Shovlin

Vice President, Sales Operations and Development
Delta Air Lines

john snyder 2

John Snyder

Chief Executive Officer and President
BCD Travel

alison taylor headshot website 2022 1

Alison Taylor

Vice President, Allied Leadership
Council & Board of Directors Member, GBTA

Chief Customer Officer
American Airlines

denise

Denise Truso, CCTE, GTP

President, GBTA

Global Travel Manager
PayPal

rita 225

Rita Visser

Director, Global Travel Sourcing & GPO
Oracle