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February 7, 2025

News to Know


7 Ways AI is Transforming Personalization in 2025
(SOURCE: HOSPITALITY NET)

The personal touch has long been at the heart of what defines hospitality. However, delivering personalization at scale is now critical to not only differentiate from the competition, but also meet the demands of today’s discerning guests. Hotels that don't adapt risk falling behind, and therefore increasingly need to leverage AI to understand guest preferences, anticipate needs, and tailor every interaction. Below are the key ways that AI is reshaping personalization in 2025...

 
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AVIATION

Washington Reagan National Airport Limits Flights as FAA Investigates Fatal Crash (USA TODAY)

Boeing Predicts Four-Fold Growth in South Asia’s Aviation Sector (AVI TRADER)

Georgia: Fast-Growing Eastern European Aviation Market Hits Record Passengers in 2024 (ROUTES ONLINE)

Lufthansa's AI Assistant Swifty Integrated into LINE Messenger (PHOCUSWIRE)

SUSTAINABILITY

New Technologies and Sustainable Solutions for Tomorrow’s Travel Industry (4HOTELIERS)

Singapore Airlines and Aether Fuels Sign SAF deal (AEROSPACE GLOBAL NEWS)

HOSPITALITY

Hotel Operators’ Sentiment Survey 2024-2025 (4HOTELIERS)

Hilton Optimistic After Strong 2024 Performance (HOSPITALITY TODAY)

OTHER SECTORS

Expedia Group CEO Outlines Three Strategies For Using AI in the Year Ahead (PHOCUSWIRE)

Industry Spotlight


GBTA Convention 2025
Next Keynote Announced

Jeremy Gutsche, CEO of Trend Hunter and one of the world’s foremost innovation experts will deliver a keynote address at the GBTA Convention 2025.

Jeremy’s presentation, "Create the Future - How to Innovate in Times of Chaos, AI & Change," will be an unforgettable exploration of disruptive thinking. You are capable of more than you think, but as a human being, you fall victim to dependencies that block you from realizing your full potential. Learn to think more disruptively so that you can navigate the turbulent landscape of chaos, change, and the AI revolution. Leveraging insights from his award-winning books, Jeremy will empower you with his strategies that have helped 750 brands, billionaires, CEOs, and world leaders. Jeremy’s speech will help you unlock your innovation potential, offering an unmissable opportunity to seize the future.

Don’t miss this opportunity to gain the tools and insights needed to thrive in a rapidly transforming world on July 22.

Register for GBTA Convention 2025 before March 26 at 11:59 PM ET to save.

Register Today

Resources


Crisis24 Intelligence Brief

Canada and United States - Adverse winter weather forecast in parts of Canada and the US around the Great Lakes Feb. 7. Hazardous travel conditions likely.

Greece - A magnitude-5.1 earthquake occurs near the Dodecanese Islands, Greece, at around 09:16 Feb. 7. Latest in series of tremors in the region.

Thailand - Increased security likely amid increased militant activity in Deep South region of Thailand as of Feb. 7. Further explosions possible.

United Kingdom - Activists to protest in Shoreditch, London, UK from 16:00 on Feb. 8. Increased security, disruptions possible.

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