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February 19, 2024

News to Know

AI: How Carriers Are Using Artificial Intelligence to Optimize Cost Reductions & Operational Efficiencies

The commercial aviation industry is constantly defined by innovation, and carriers that are able to successfully embrace new technologies are often those able to gain an edge over the competition. In a market where firms return to wafer-thin profit margins, the opportunity to explore the advantages of improved software cannot be passed up.

Undeniably, the advent of generative artificial intelligence (AI), which took the world by storm in the past twelve months, has begun to shape the airline industry as a whole. Airlines that have been able to implement the use of AI systems have been able to streamline costs and drastically improve operational efficiencies.

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Facial Recognition: Coming Soon to an Airport Near You (THE NEW YORK TIMES)

New FAA Efficiency Rules Confirm End for Boeing 767F Production (SIMPLE FLYING)

Air Canada Chatbot Promised a Discount. Now The Airline Has to Pay It. (THE WASHINGTON POST)

Indian Airlines Ordered to Stop Baggage Delay Chaos (BBC)

Airlines’ Chief Pleads for More Green Fuel to Save Air Travel (BLOOMBERG)


Singapore Pioneers Sustainable Aviation Fuel in Air Travel, Setting a New Global Standard (BNN BREAKING)


Travel and Hospitality Industry Shows Promising Recovery and Future Growth, Despite Challenges, Says IATA’s DG (TRAVEL DAILY NEWS)

The Impact of AI-Driven Hotel Mapping on Businesses (ECONOMIC TIMES)

Next-Gen Customer Service for Hospitality: Balance High-Touch, High-Tech (PHOCUSWIRE)

Industry Spotlight

Empowerment and Inclusion: Mark Your Calendar for March 8

Join GBTA WINiT on Friday, March 8, at 11:00 AMET, for a free, live webinar celebrating International Women’s Day 2024 themed on #InspireInclusion. Learn valuable insights from women leaders in business travel, who will reflect on creating inclusive environments and fostering a sense of belonging and empowerment. When we inspire others to understand and value women’s inclusion, we forge a better world.

GBTA members and non-members are welcome – sign up now.


Crisis24 Intelligence Brief

Germany - Unionized Discover Airlines pilots to strike across Germany Feb. 17-19 Air travel disruptions likely.

Greece - Authorities close Heraklion Airport in Greece, Feb. 19-24 for runway maintenance. Flights suspended.

Russia and Western, Central, and Southern Europe - Demonstrations are possible across Europe and Russia in the coming days following the reported death of Alexei Navalny, Feb. 16.

United States - Severe weather forecast across California, US, through Feb. 21. Evacuation warnings in place.

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Upcoming Events

Sustainable Travel Management
Next session: starts February 26

GBTA Conference 2024 - Mexico City
April 3 - 4

Fundamentals of Business Travel Management
Spring session: starts April 4

GBTA Conference 2024 - Toronto
April 22 - 24

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