August 16, 2023

GBTA Convention 2023 Puts A Focus on the Future for Global Business Travel

The global business travel industry and in-person events continue to build momentum as evidenced by the GBTA Convention 2023 that took place in Dallas this week.

More than 5,200 attendees came together to connect, grow and discover through relevant programming, peer-to-peer learning, empowering speakers and discussions. GBTA also shared industry news and research and celebrated its many dedicated volunteers. The world’s largest gathering of the industry also featured the latest growth forecasts, education sessions, and insights on key topics including sustainability, technology, workforce development, and DE&I initiatives.

“The GBTA Convention is a platform where we bring together the ‘many voices’ in our industry for the ‘one purpose’ of building a better future for business travel,” said Suzanne Neufang, CEO, GBTA. “As GBTA just revealed in our latest five-year forecast report, global business travel is expected to continue to be a resilient industry that is poised for continued growth and delivering value to global economies, companies and business travelers alike.”

GBTA unveiled the results of its 2023 elections and welcomed five newly elected Board members and other elected leaders who begin to serve immediately for a two-year term:

  • President: Mark Cuschieri, Executive Director, Global Head of Travel, UBS
  • Vice President: Rosemary Maloney, Manager, Global Travel, Expense & Card, Alteryx
  • Direct Seat, Director-At-Large: Carol Fergus, Director, Global Travel Events & Ground Transportation, Fidelity International
  • Allied Seat, Director-At-Large: Mike Daly, Senior Vice President, Serko
  • Regional Director – Canada (Direct Member): Elizabeth Oliveira, Global Travel Manager, OMERS
  • Allied Leadership Council Chair: Tammy Routh, Senior Vice President, Global Sales Organization, Marriott International
  • Chapter Presidents Council (CPC) President: Ronda Dean, Travel Manager, F5 Networks

GBTA also announced that GBTA Convention 2024 will be held July 22-24 in Atlanta, Georgia and in 2025 in Denver, July 23-25. Other upcoming GBTA regional events in 2023 include GBTA APAC Conference in September and GBTA + VDR Europe Conference in November.

Check out the full gallery of photos from GBTA Convention 2023 here. And beginning next week, attendees can access the replay of education sessions via the Convention mobile app and attendee hub.


Silk Way West Airlines Expands Services to U.S. (ASIAN AVIATION)

Airlines Post Impressive July Traffic Numbers: An Analysis (YAHOO!)


As Demand Levels Off, Hoteliers Remain Focused (HOSPITALITY TODAY)


Asia Pacific’s Role in the Global Business Travel Boom: A Deep Dive (TRAVEL DAILY NEWS)

Business Travel for 2024 Is on Track to Exceed Pre-Pandemic Levels (TRAVEL PULSE, GBTA FEATURED)

Business Travel, Just Like Almost Everything from Pre-COVID Life, Is Going Back to Normal (FORTUNE, MAY REQUIRE SUBSCRIPTION, GBTA FEATURED)


Sustainable Aviation Fuel Market: A Growing Sector with Significant Environmental Impact (ENERGY PORTAL)


The New Online Path to Purchase in Travel (HOSPITALITY TODAY)

European Buyers Look to ‘Minimise’ Costs as Travel Increases (BTN EUROPE)

Industry Spotlight

Advanced Priniciples of Business Travel Management
Secure Your Place Today

October 5, 12, 19, 26
3:00 PM – 5:30 PM BST
Virtual course conducted via Zoom

The Advanced Principles of Business Travel Management course builds off of the Fundamentals curriculum to aid business travel professionals in increasing their knowledge of the industry while also expanding on their professional skills.

This course is designed for travel buyers overseeing a managed business travel program and suppliers offering travel-related products and services. GTP holders will earn 14 GTP® Recertification credits.



Certificate in Corporate Travel Execution (CCTE)
Justify Your Attendance

Do you require help to persuade your boss and obtain approval for your investment in the CCTE? We have developed a downloadable 'Justify Your Attendance' template that will assist you in showcasing the benefits and the return on investment for both your professional growth and your organization.

Download the Template

CCTE is ideal for travel professionals seeking to advance their knowledge in travel and business best practices. Upon completion of the course, you will receive a Certificate from Cornell University Executive Education and GBTA Academy, as well as 16 GTP® Recertification credits. Learn More


Crisis24 Intelligence Brief

Canada - Emergency crews continue working to contain multiple wildfires across Northwest Territories, Canada, as of Aug. 15. Evacuations ongoing.

Colombia - Anti-government activists to hold protests in multiple locations throughout Colombia Aug. 16. Disruptions likely.

Norway - Rail disruptions likely between Oslo and Trondheim, Norway until at least Sept. 1, after bridge collapse in Ringebu, Aug. 15.

South Pacific/Oceania - Protestors to temporarily lift blockade at Ile des Pins Airport, New Caledonia, Aug. 17-21. Reconfirm flights.

More Information

Upcoming Events

GBTA APAC Conference 2023 - Singapore
September 19 - 20

Advanced Priniciples of Business Travel Management
October 5, 12, 19, 26

GBTA + VDR Europe Conference 2023 – Hamburg
November 14 - 16

View More Events

Did you know GBTA is offering FULL scholarships for our Sustainable Travel Management professional course? Don't miss this incredible opportunity to upskill and become a sustainability champion in the travel industry and in your company. Apply now and secure your spot!

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GBTA Career Spotlight
Is Your Company Hiring?

Use the GBTA Career Center to post your business travel job openings and access thousands of qualified industry professionals looking to make their next career move.

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