Overwhelming Call for Rapid Testing Pre-Departure

Travel Buyers Cite Government Restrictions and Policies as Biggest Barrier to Travel

Alexandria, VA (October 22, 2020) – 76% of respondents believe that rapid testing prior to departure, and waiving quarantining requirements for those who test negative, to be the best way to open up international travel. Among European members specifically, this number rises to 86%.


63% of European GBTA members and 43% globally, cite government travel restrictions and policies, such as quarantine and entry restrictions, as the greatest barrier to travel, according to the latest Global Business Travel Association (GBTA) poll. The poll conducted between October 12-16, 2020, cites company policy (32%) as the next barrier to travel, with employee unwillingness/ reluctance to travel (9%) and company cost savings (6%) to a lesser extent.


“The current patchwork approach to travel, particularly across Europe, is prolonging the devastating effects of COVID-19 on both the industry and the economy as a whole. It is evident from our latest poll that our members would welcome the opportunity to travel again in a safe environment and would be satisfied with the rapid testing approach pre-travel” said Catherine Logan, Regional VP, Europe GBTA.


Despite the rapid growth and necessity for virtual meetings, 82% of respondents still feel face-to-face meetings are ‘more’ or ‘much more’ effective. Fewer feel virtual meetings are equally effective (14%) and just 2% see virtual meetings as more effective.


“There is a clear indication that regular business travellers are looking forward to returning to travel and the benefits of a face-to-face meeting are undisputable. Almost all GBTA members (94%) flew for business prior to March 2020, before the start of the pandemic, but just 6% have flown since –  a clear illustration in the loss of revenue not only for the business travel industry, but from corporations not closing new business deals to the wider global economy and GDP”, commented Dave Hilfman, Interim Executive Director GBTA.


The impact of COVID-19 is reinforced by the poll figures which finds 59% of GBTA member companies reduced staff or laid off employees as a direct result of the pandemic. 52% furloughed employees, and 48% introduced pay cuts. Almost half (46%) of those GBTA member organizations with furloughed employees report seen some return to work in some capacity.


The lack of government support continues to be a point of contention and 62% of members think it is ‘very likely’ or ‘likely’ that further reductions or staff layoffs are inevitable if additional government aid is not received. Half (51%) predict further furloughs and 46% believe further pay cuts are likely or ‘very’ likely without government interaction.

The current short-term forecast for travel remains unchanged with 90% of GBTA member companies still not open to International travel and 68% domestically, as companies continue to cancel and / or suspend almost all business travel regardless of destination.


“The need for government support for business travel suppliers is evident. GBTA is collaborating with other industry associations, industry bodies and supplier members to lobby governments in each of the key business travel regions for more financial support and a swift, safe return to business travel”, said Hilfman.


Vea los resultados completos de la encuesta aquí.


GBTA conducted a poll of its members across the globe from October 12-16, 2020.  A total of 927 responses were received.



Nikki Stimson, +44(0) 7764 618199, [email protected] 


Acerca de la Asociación Global de Viajes de Negocios

La Asociación Global de Viajes de Negocios (GBTA) es la principal organización comercial de viajes de negocios y reuniones del mundo con sede en el área de Washington, DC y operaciones en seis continentes. Los más de 9000 miembros de GBTA administran anualmente más de $345 mil millones de viajes de negocios globales y gastos de reuniones. GBTA ofrece educación, eventos, investigación, defensa y medios de clase mundial a una red global en crecimiento de más de 28,000 profesionales de viajes y 125,000 contactos activos. Para saber cómo los viajes de negocios impulsan el crecimiento empresarial duradero, visite www.gbta.org.