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La encuesta GBTA ve niveles renovados de optimismo a medida que se reanudan las reservas

Companies look to introduce domestic and essential travel

Alexandria, VA — Higher levels of optimism in the business travel sector have started to appear according to new research issued today by the Global Business Travel Association (GBTA). Domestic and essential business travel will likely resume first, especially with industry standardized health and safety standards.

“For the first time since the start of the pandemic, supplier members are starting to see some uplift in bookings. This positive trend is supported by the slight increase in member companies looking to restart travel in the short term (1-3 months). To continue this trend there is strong support from GBTA member companies who want consistent health and safety measures for every travel vertical. This is critical, and GBTA has been lobbying intensely on behalf of members, we have already seen great collaborative progress in the hotel and airline sectors,” said GBTA CEO Scott Solombrino.

To continue to understand the effects of the coronavirus’s on business travel, GBTA conducted its eighth poll among membership from June 9-14, 2020.  GBTA received responses from 1,708 member companies throughout the world. View the entire poll results aquí.

While business travel continues to stall, there are some signs companies are slowly resuming some business travel. The poll reveals half (49%) of companies plan to resume domestic travel in the near future (1-3 months) and one in five (22%) plan to resume all travel in the next one to three months as well. Finally, the poll reveals a small uptick in the number of companies allowing some essential travel (44% compared to 37% in the previous GBTA poll released on May 20, 2020).

Small indications of recovery are also evident among suppliers, with more travel suppliers and travel management companies (TMCs) report seeing an increase in bookings. In fact, almost half (46%) of travel suppliers and TMCs report seeing an increase in their bookings in the past week, while one in four (40%) say their bookings have remained the same.

Supplier optimism regarding the industry’s path to recovery is also showing positive signs. Four in ten (40%) say they feel more optimistic than they were last week (compared to 28% who felt the same in the previous GBTA coronavirus poll). Half (50%) feel the same as they did last week, and only one in ten (10%) feel more pessimistic about the industry’s path to recovery than they felt a week ago.

Guidelines and standards are critically important across all verticals pertaining to the business travel industry. GBTA member companies overwhelmingly feel industry-wide COVID-19 guidelines or standards are very important or important. Almost all companies feel COVID-19 guidelines/standards are important for the airline (96%), hotel (96%), rental car (93%), ride sharing (93%), taxi (92%), chauffeured car (91%), meeting and event (91%) industries.

When asked about the impact of COVID-19 on the industry, most companies feel the business travel industry has experienced the worst in terms of canceled flights (86%), hotel operations suspension (78%), layoffs/furloughs (52%) and revenue impact (47%). However, one in three believe the worst is yet to come in terms of layoffs/furloughs (31%) and revenue loss (34%).

Planes para reanudar los viajes de negocios

All company responses

Región/País Plan para reanudar los viajes en un futuro próximo

(1-3 meses)

Considerando reanudar los viajes en un futuro próximo, pero sin planes definitivos No planee reanudar los viajes en un futuro próximo No estoy seguro
Porcelana 12% 36% 34% 18%
Hong Kong 11% 36% 34% 19%
Taiwán 13% 35% 33% 20%
Asia Pacífico 

(menos China, Hong Kong y Taiwán)

12% 39% 32% 18%
Europa 25% 41% 20% 14%
America latina 13% 40% 29% 18%
Estados Unidos 38% 38% 13% 11%
Canadá 33% 38% 15% 14%
Oriente Medio/África 13% 37% 32% 17%
Todos los viajes internacionales 12% 44% 28% 16%
Todos los viajes nacionales 49% 34% 8% 9%
Todos los viajes 22% 50% 12% 16%


GBTA conducted a poll of its members across the globe from June 9-14, 2020.  A total of 1,708 responses were received.

Acerca de la Asociación Global de Viajes de Negocios

La Asociación Global de Viajes de Negocios (GBTA) es la principal organización comercial de viajes de negocios y reuniones del mundo con sede en el área de Washington, DC y operaciones en seis continentes. Los más de 9000 miembros de GBTA administran anualmente más de $345 mil millones de viajes de negocios globales y gastos de reuniones. GBTA ofrece educación, eventos, investigación, defensa y medios de clase mundial a una red global en crecimiento de más de 28,000 profesionales de viajes y 125,000 contactos activos. Para aprender cómo los viajes de negocios impulsan el crecimiento empresarial duradero, visite www.gbta.org.

Nikki Stimson +44(0) 7764 618199