Bringing Innovation to Meetings & Events
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Bringing Innovation to Meetings & Events

Innovation Row exhibitor Nour Mouakke, Founder and CEO of Wizme, joined GBTA’s Mike McCormick at our Broadcast Studio in Frankfurt. Nour shared that his time in the hospitality industry inspired him to create his start-up as he saw outdated systems used for booking on the hotel side and buyers who lacked visibility into the process.

Travel Professionals Accept Direct Booking is Here to Stay,  Work to Gain Visibility into Cost Savings and Risk Management
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Travel Professionals Accept Direct Booking is Here to Stay, Work to Gain Visibility into Cost Savings and Risk Management

A new study from the GBTA Foundation, in partnership with Concur, explores priorities and challenges corporate travel programs face today. As the travel industry evolves in response to mobile technology and employee direct-booking behavior, travel professionals are finding they need to modernize their travel programs not only to control costs, but also to increase overall…

Amadeus’ Jay Richmond Talks Complexity, Data & Integration with GBTA
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Amadeus’ Jay Richmond Talks Complexity, Data & Integration with GBTA

During Convention this summer, Jay Richmond, Head of Business Travel for Amadeus North America, sat down with GBTA’s Ed Barrett at the Broadcast Studio to talk travel technology. Jay flagged complexity, data and integration as the key areas to address in the coming years. Jay also shared a challenge coming quickly down the pipeline that…

Week in Review
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Week in Review

GBTA’s Mike McCormick joined the Skift team this week along with Evan Konwiser, VP Digital Traveler for American Express Global Business Travel, to talk about how business travel is trying to become more traveler-friendly. Listen to the full podcast to hear more about traveler satisfaction, bleisure, technology in business travel and more. Also in Skift,…

Expanding Roles in the Cards for TMCs

Expanding Roles in the Cards for TMCs

A recent GBTA Foundation study, sponsored by Concur, looked at how corporate travel programs keep adapting in today’s changing world. It focused on how travel management companies (TMCs) are serving companies and business travelers by surveying both travel buyers and the travelers themselves. Let’s talk about priorities over the next five years. Travel buyers in…

Booking Behaviors vs. Company Policy: An Opportunity for TMCs

Booking Behaviors vs. Company Policy: An Opportunity for TMCs

A recent GBTA Foundation study, sponsored by Concur, talked to both business travelers and travel buyers about booking behaviors. Over the past year, business travelers are generally satisfied with booking business trips across a variety of channels. Looking at the United States, the United Kingdom and Australia, more than 85 percent of business travelers are…

Travel Buyers Show Strong Support For Current Distribution System
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Travel Buyers Show Strong Support For Current Distribution System

On September 1, the Lufthansa Group implemented a €16 per booking surcharge on travel purchased anywhere other than its websites, service centers and airport ticket counters. This morning we issued the findings from a new global survey conducted by GBTA and its European partner network showing 42 percent of travel buyers surveyed have decreased bookings with Lufthansa since it…

Travel Apps: Baby Boomers vs. Millennials

Travel Apps: Baby Boomers vs. Millennials

A recent GBTA Foundation study released in partnership with Carlson Wagonlit Travel surveyed more than 500 North American business travelers looking at business travelers’ booking behaviors and found some interesting differences when it comes to Baby Boomers (55+) and Millennials (18-34) and their use of travel apps. While smart phones are practically universal among business…

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Business Traveler Booking Priorities

The GBTA Foundation recently released a study in partnership with Carlson Wagonlit Travel that surveyed more than 500 North American business travelers looking at their booking behaviors, especially related to hotel booking, to learn more about booking priorities and levels of satisfaction. It turns out travelers have a diverse set of priorities when booking hotels…