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Podcast: How Technology Impacts Traveller Behaviour & Safety

For this week’s episode, The Business of Travel previews GBTA webinar content airing a recent session called How Technology Impacts Traveller Behaviour & Safety. During the webinar experts from GBTA and SAP Concur dive into the results of a recent European research study that looked to explore business traveller booking behaviour.

Business Travelers Say Loyalty Matters in Hotel Booking

Alexandria, VA (October 25, 2018) – On average, business travelers consider three hotels before booking and 82 percent say loyalty programs matter when making that decision, according to new research out today from the Global Business Travel Association (GBTA) in partnership with Omni Hotels & Resorts. Additionally, the study reveals nine in 10 business travelers view…

Bringing Innovation to Meetings & Events
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Bringing Innovation to Meetings & Events

Innovation Row exhibitor Nour Mouakke, Founder and CEO of Wizme, joined GBTA’s Mike McCormick at our Broadcast Studio in Frankfurt. Nour shared that his time in the hospitality industry inspired him to create his start-up as he saw outdated systems used for booking on the hotel side and buyers who lacked visibility into the process.

Travel Professionals Accept Direct Booking is Here to Stay,  Work to Gain Visibility into Cost Savings and Risk Management
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Travel Professionals Accept Direct Booking is Here to Stay, Work to Gain Visibility into Cost Savings and Risk Management

A new study from the GBTA Foundation, in partnership with Concur, explores priorities and challenges corporate travel programs face today. As the travel industry evolves in response to mobile technology and employee direct-booking behavior, travel professionals are finding they need to modernize their travel programs not only to control costs, but also to increase overall…

Amadeus’ Jay Richmond Talks Complexity, Data & Integration with GBTA
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Amadeus’ Jay Richmond Talks Complexity, Data & Integration with GBTA

During Convention this summer, Jay Richmond, Head of Business Travel for Amadeus North America, sat down with GBTA’s Ed Barrett at the Broadcast Studio to talk travel technology. Jay flagged complexity, data and integration as the key areas to address in the coming years. Jay also shared a challenge coming quickly down the pipeline that…

Week in Review
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Week in Review

GBTA’s Mike McCormick joined the Skift team this week along with Evan Konwiser, VP Digital Traveler for American Express Global Business Travel, to talk about how business travel is trying to become more traveler-friendly. Listen to the full podcast to hear more about traveler satisfaction, bleisure, technology in business travel and more. Also in Skift,…

Expanding Roles in the Cards for TMCs

Expanding Roles in the Cards for TMCs

A recent GBTA Foundation study, sponsored by Concur, looked at how corporate travel programs keep adapting in today’s changing world. It focused on how travel management companies (TMCs) are serving companies and business travelers by surveying both travel buyers and the travelers themselves. Let’s talk about priorities over the next five years. Travel buyers in…

Booking Behaviors vs. Company Policy: An Opportunity for TMCs

Booking Behaviors vs. Company Policy: An Opportunity for TMCs

A recent GBTA Foundation study, sponsored by Concur, talked to both business travelers and travel buyers about booking behaviors. Over the past year, business travelers are generally satisfied with booking business trips across a variety of channels. Looking at the United States, the United Kingdom and Australia, more than 85 percent of business travelers are…

Travel Buyers Show Strong Support For Current Distribution System
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Travel Buyers Show Strong Support For Current Distribution System

On September 1, the Lufthansa Group implemented a €16 per booking surcharge on travel purchased anywhere other than its websites, service centers and airport ticket counters. This morning we issued the findings from a new global survey conducted by GBTA and its European partner network showing 42 percent of travel buyers surveyed have decreased bookings with Lufthansa since it…