Why you need Insurance and Assistance to support and protect your travelers

The primary goal of assistance is to provide the traveler with the logistical services regardless of the circumstances. The specialized protocols of an assistance program will insure key corporate contacts are aware of and can provide guidance to any assistance case Assistance companies create a streamlined process at the front end – one number to call in case of emergency. Once the event is defined, the appropriate insurance policy pays for services rendered.

Insurance is essential in managing the financial impact during a crisis or an incident. However, it does not prevent them from happening, or enable you to act quickly to minimize the impact on your people and your business continuity or provide support to those impacted.

Travel risk management policies and procedures focusing on preparation, planning and education allow you to reduce the likelihood and cost of business disruptions due to medical or security incidents and enhance your Duty of Care to your employees.

Proactive traveler education allows your employees to make informed decisions to minimize risks to their health and safety. Instant access to expert advice and assistance ensures issues can be dealt with before they develop into more serious and costly problems

In a recent study of claims data of a major European insurer, organizations utilizing an Assistance Provider membership had on average 13% less avoidable claims than those without.*

Having a comprehensive business travel insurance policy that partners with an assistance provider gives the traveler the peace of mind they deserve to ensure a safe trip.

For more information please contact the GBTA Global Risk Committee on the GBTA Hub

*Based on an analysis of 8,550 cases of joint clients of International SOS and Chubb from 2014 to 2016.