Recently the GBTA Foundation, in partnership with Carlson Wagonlit Travel (CWT) and the Carlson Family Foundation, released new research showing almost 7 in 10 (69 percent) travel professionals indicate their travel program does not have a mobile strategy in place. Given today’s increasingly mobile world, this isn’t likely to last. Travel professionals agreed, as almost two-thirds (64 percent) of those who have not adopted mobile strategies as part of their travel programs plan to do within the next two years.
During our annual Convention this summer, GBTA Executive Director and COO Mike McCormick caught up with new CWT President and CEO Kurt Ekert at the Broadcast Studio. The two talked about the pace of change in the business travel world today and Kurt shared that keeping up with that change meant delivering a consumer-grade experience within the confines of a managed travel program.
He also shared his insight on future opportunities for CWT and the industry as a whole as it continues to tackle risk management in an uncertain world.
Watch the full video here:
Check GBTA’s YouTube Channel for even more insight and Broadcast Studio interviews from this year’s Convention.