ChatGPT, Generative AI, and the future of business travel

Since early 2023, ChatGPT has dominated the conversation in technology. Many have described this new AI tool as a “seismic shift” and “the biggest thing since the Internet.” To demonstrate the capability of ChatGPT, most of this article was generated by ChatGPT. All sections that were AI generated are noted as such. Is the AI-generated…

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Changing the Expense Management Landscape

The Certify and Chrome River Technologies merger will eventually change the expense management landscape for corporate travel buyers. The two companies will operate independently for now, with separate management teams. But the more than $1 billion merger will mean the two companies can invest more in various technology areas such as machine learning, artificial intelligence,…

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The Momentum of Technology & Innovation in Business Travel

Technology and innovation are impacting business travel in more ways than we can ever imagine. Integrations of various platforms that include artificial intelligence, augmented reality and virtual reality, along with a variety of digital enhancements and smart technology are quickly and constantly advancing the business travel industry.

The Importance of Technology in the SME Market
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The Importance of Technology in the SME Market

Having the right resources makes all the difference. And in the business world, resources can set apart competitors, strengthen a struggling organization and allow employees to do their jobs more efficiently. For SMEs (Small and Medium-sized Enterprises) these resources are extremely important, as their travel managers typically have other roles and responsibilities they are attempting…

The Future of Hotel Technology
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The Future of Hotel Technology

With the recent introduction of voice-activated hotel rooms, robot butlers and biometric access control systems, it’s no secret hotel chains are investing heavily in technology to improve the guest experience. The question remains, which hotel technologies do business travelers currently use and which do they wish to see offered in the future? Earlier this year,…

The New Leaders of the Technology Revolution
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The New Leaders of the Technology Revolution

The second day of GBTA Conference 2016 | Frankfurt in Partnership with VDR kicked off on Tuesday, and Roadmap CEO and co-founder Jeroen van Velzen joined industry leaders on Centre Stage to share his perspectives on innovation in travel technology. Jeroen also attended GBTA Convention this past summer, where he chatted about the motivating factors behind Roadmap and…

Technology’s Role in Event Planning
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Technology’s Role in Event Planning

A new GBTA Foundation study revealed the most valued and most desired features when it comes to site sourcing technology. Conducted in partnership with Lanyon, the study is being released today during a Lanyon Live breakout session. Meeting and event planning starts long before anyone sets foot onsite, of course, and many factors can greatly…

Video: CWT CEO Talks Technology and Pace of Change
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Video: CWT CEO Talks Technology and Pace of Change

Recently the GBTA Foundation, in partnership with Carlson Wagonlit Travel (CWT) and the Carlson Family Foundation, released new research showing almost 7 in 10 (69 percent) travel professionals indicate their travel program does not have a mobile strategy in place. Given today’s increasingly mobile world, this isn’t likely to last. Travel professionals agreed, as almost…

Business Travelers and Technology: Embracing Self-Service and Personalized Travel Options
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Business Travelers and Technology: Embracing Self-Service and Personalized Travel Options

Embracing technology is nothing new to the business traveler. The Air and Space Museum in Washington, D.C. has a vintage travel insurance machine on display that used to be a fixture at airports around the world. The machines were designed for the traveler who needed a little bit more peace of mind regarding the security…

Sabre’s SVP of Strategy and Traveler Experience Discusses Mobile Technology
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Sabre’s SVP of Strategy and Traveler Experience Discusses Mobile Technology

During GBTA Convention this year, business travel industry experts shared tips, tricks, insights and innovations with our online audience from the GBTA Studio. One such conversation was with Sabre’s Clinton Anderson, senior vice president of strategy and traveler experience, on the rise of mobile technology for the business traveler. The GBTA Foundation recently teamed up…